Ashley R. Email & Phone Number

Denver Metropolitan Area

Administrative Assistant to the VP of Commercial Communications.

Denver, Colorado, United States

-Provide exceptional customer service by greeting customers, answering questions, and assisting with product selection to create a positive shopping experience.-Process transactions efficiently at the cash register, including sales, returns, and exchanges, while handling customer payments and ensuring accurate cash handling.-Maintain a clean and organized sales floor, restocking merchandise, and arranging displays to attract customer interest and promote sales.-Support loss prevention efforts by monitoring store activity, reporting suspicious behavior, and adhering to security protocols.-Collaborate with team members to achieve daily sales goals and store targets, contributing to a high-energy and results-driven environment.-Assist with store opening and closing procedures, including balancing registers, securing the store, and preparing for the next business day.-Stay informed about current promotions, store policies, and product knowledge to provide accurate information and recommendations to customers.

Denver, Colorado, United States

As an Office Administrator, I ensure smooth administrative processes and maintain productivity through effective procedures. I act as the primary contact for staff and visitors, manage conference room bookings, and oversee the education and events calendars. I liaise with building facilities staff, coordinate staff travel needs, and handle office supplies and refreshments. Additionally, I communicate important information via meetings and emails, and manage staff calendars.

United States

-Developed and maintained comprehensive reports and dashboards using Excel to monitor key administrative metrics.-Ensured data integrity and system performance by managing procurement processes and office maintenance.-Coordinated calendars and scheduling for six executives, providing administrative support to five departments.-Acted as a licensing specialist, maintaining 53 contractor licenses and applying for new licenses.-Spearheaded the company’s DOT program, coordinating training sessions and scheduling inspections.-Drafted and prepared memorandums, correspondence, agenda materials, and other documents of a highly confidential nature.-Assisted in the preparation of presentation materials in PowerPoint and MS Office.-Reconciled and submitted expense reports.

Denver, Colorado, United States

-Led daily store operations, ensuring a welcoming and engaging environment for customers and staff alike.-Trained and mentored team members in customer service techniques, sales strategies, and store policies, fostering a supportive and collaborative atmosphere.-Developed and maintained strong customer relationships, providing personalized shopping experiences tailored to individual needs and preferences.-Managed inventory control, including receiving and organizing new stock, conducting regular inventory audits, and implementing loss prevention measures.-Assisted with visual merchandising, creating attractive and functional store displays that highlighted new arrivals, promotions, and seasonal collections.-Resolved customer issues with empathy and efficiency, ensuring a positive shopping experience and building brand loyalty.

Centennial, Co

-Managed administrative details for three top account executives, including bid approval, contract review, and sales forecasting using Salesforce.-Assisted with the creation of standardized business reports and strategic analysis for the sales team.-Facilitated communication of schedule dates to clients and set calendar reminders for projects.-Researched and submitted over $10k worth of refunds for overpaid sales taxes.-Coordinated external activities related to outside memberships and committees.

San Jose, Ca

-Monitored multiple databases to track international orders and shipments, ensuring accuracy and timely delivery.-Developed export shipping checklists used by the department for all international exports.-Provided accurate reporting analysis during department daily huddles and bi-weekly communications to Sales Regional Managers and Sales Directors.

San Jose

-Facilitated the onboarding process for new employees, handling paperwork, orientation, and training.-Generated regular reports on HR metrics, such as turnover, recruitment, and training activities.-Assisted employees with benefits enrollment and answered inquiries about benefit programs.-Coordinated training programs and initiatives to enhance employee skills and performance.

San Jose

-Oversaw the loaner equipment program, ensuring timely delivery and return of medical equipment.

San Jose

-Managed the approval process for repair requests, ensuring timely resolution and customer satisfaction.-Maintained and organized an electronic filing system for repair documents.-Coordinated with repair team and customer for specific repair needs.

-Handled repair requests for medical equipment, maintaining accurate records and providing excellent customer support.-Proofread, formatted, and edited documents for accuracy and completeness.-Call center lead trainer.-Answer and entered 50 to 100 repair requests per day.