> Built 3 websites featuring robust e-commerce, marketing, content management system, and catalog integration to help businesses attract andretain customers.> Assisted the marketing team with developing and implementing social media strategies.> Conducted extensive market analysis and communicated with stakeholders to define STM content and brand strategy.> Developed online marketing campaigns, effectively increasing followers by 1200+ and driving brand awareness.> Directed visual and textual content development across photography, videography, social media, and Pay-per-Click campaigns.> Communicated directly with STM clients and internal team members to lay out project scope and requirements for the wireframes I was responsible for.

> Organized large-scale (150+ attendees) events and ensured smooth logistics on day of event through meticulous planning.> Accumulated funds for organization's operations by fundraising with restaurants such Chipotle at least once a month. > Planned weekly events during Breast Cancer Awareness month which raised over $3000 for the Breast Cancer Research Foundation.

> Trained new waiters, ensuring comprehensive understanding of conflict resolution techniques and restaurant practices.> Operated POS terminals to process customer orders and payment.> Provided excellent customer service in order to boost customer retention rate and satisfaction.

> Assisted with the development of a streamlined e-commerce website, which yield over $40k in gross revenue the first week. > Collaborated with the influencer and product manager to design the brand’s merchandise.> Lead of the shipping and handling team during the brand’s first merchandise launch; fulfilled over 800 orders during the first week.

> Presented a Section 508 training to the Office of Acquisitions and Logistics Management to educate employees on how to make their documents 508 compliant. > Modernized outdated documents in multiple departments to be accessible by people with disabilities. > Developed a website design proposal for a new employee resource in collaboration with NIH'S Office of Strategic Planning and Management Operations team.> Collaborated with the Office of Director to edit a video for the OD On the Move All Hands seminar.> Detailed minutes for a meeting with the director of each Office of Management department.

> Operated in a high stress and fast paced environment.> Trained new baristas, ensuring comprehensive understanding on how to make drinks.> Fulfilled open and close responsibilities.

> Cross-trained to work in all aspects of the store.> Took on opening and closing responsibilities.> Promoted new drinks and sales when greeting new customers at the register.