Ashley Zito Email & Phone Number

Sacramento, Ca, Us

Sacramento, California, United States

Sacramento, California, United States

Rocklin, California, United States

Assist in identifying trends in continuing hardware, software or systems problems.Document user problems, resolution, and new solutions for future reference using company tools and resources.Perform first-level core troubleshooting on hardware/software systems problems; answers questions, provides technical solutions, and follows up to assist users in solving their information systems problems in a continuous user-support environment.Working with NCR, HP, ServiceNow, and many other retail based systems.

Folsom, California, United States

Drive sales and services at the StudioEnsure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services.Ensure staffing levels are adequate to support a smooth flow of clients receiving services and keeping seats filled.Manage the development of artistry skills and certifications on the team.Regularly act as the Client Experience & Logistics Leader within the store.Engage with employees and clients on-stage whenever possible.Demonstrate a strong understanding of the store’s sales performance and business opportunities.

Folsom, California, United States

Drive client bookings & engagement with services, classes & events.Ensure employees are engaging clients with our innovative digital tools that complement their shopping experience at the studio.Support all store events. Work with the Services Manager and Brand & Events Coordinator to ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.Work with all store Brand Representatives to schedule visits to the store to train and coach employees on their products.Understand store goals, opportunities and trends.

Sacramento, California Area

Sephora University Beauty Class (SUBC) FacilitatorCreating an experiential retail experience by teaching classes on makeup and skincare for all ages and genders through application demonstrations. Demonstrated Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.My store was the first location on the West Coast to host Sephora's Classes for Confidence: Bold Beauty for Transgender Community.Now this initiative is now offered in other stores throughout the country.Increasing awareness to offered store services.Using technology, such as, Color IQ, Skincare IQ and Digital Makeover Guide to create a lasting impression on the client experience.Organizing and planning in daytime classes.Learning then presenting specified course content.Coaching and advising SUBC team on class content and the client experience.

Sacramento, California Area

Managed and aided in the planning of the Hands of Respect social media accounts content, primarily through Instagram and Facebook.Developed focus groups and surveys to test brand messaging with extensive testing.Receive work in the form of unique campaign assignment that often required the application of independent judgment. Operated within the context of defined procedures.Evaluated and minimized risk to campaign messaging.Collaborated with social media, traditional media and outreach groups to increase engagement and awareness to Stan Lee's cause through social media.

Sacramento, California Area

Completed product inventory sheets and managed product updates in store. Stocking, pricing, and merchandising product.Serving as cashier when the store experienced higher increases in traffic.