Ashley Ngo Email & Phone Number

Manage intake of funding requests and perform a timely review of supporting documentation related to Emergency Programs.

Mountain View

• Manage over 50 team members within Facebook’s marketplace and group integrity across 4 different projects.• Conduct trainings and act as a communication medium for team members (content reviewers).• Analyze and audit reviewers’ work to ensure quality standards are met and in compliance.• Work alongside the engineering and product team for policy validation and tools’ interface.

Menlo Park

• Performed quality control operations for various content being transmitted across Instagram and Facebook.• Ensured that the team is maintaining a high-quality standard by use of dashboards and communication. • Gathered evidence, observed trends to create and manage projects and execute Implementation Standards.

San Francisco Bay Area

• Conducted and managed Business Impact Analysis (BIA) to quantify critical systems used by business functions.• Generated BIA reports, dashboards across all organization structures as the main key for Disaster Recovery Plan.• Developed BIA Playbook for business functions owners and auditors.• Produced metrics to support tracking and reflecting activities for Business Continuity programs.

San Francisco Bay Area

• Validated proper authorization, account number coding, and documentation for policy compliance. • Prepared weekly and monthly journal entries for billing and general ledger oversight for audit purposes.

San Jose

• Transferred, upgraded, and maintained the company's email database systems to improve security.• Communicated with users to triage and fix customers’ problems.

Greater Seattle Area

• Processed accounts payable payment records in a complete and accurate manner.• Maintained accounting ledgers by verifying and posting account transactions.

Vietnam

• Prepared and delivered business plan to clients, incorporating research clarifying their business and requirements.• Coordinated events with appropriate marketing strategies to increase customer base, relationship and loyalty by 45%.• Designed a website to enhance customer feedback regarding business procedures and products quality.

Bachelor’S Degree, Business Administration, Specialization In Finance

Activities and Societies: Member of Finance, International Students and Entrepreneurship Clubs, CWU

Diploma, Business Administration, Specialization In Information Systems

Activities and Societies: -President of International Students Club.- Helped new international students register for classes, get to know.