Ashley Goss Email & Phone Number

Seattle, Wa, Us

United States

Responsibilities include:• Participates in crafting and executing strategy with leadership to maximize operating efficiency and productivity in line with the growth strategy of the firm.• Ensures operations systems, procedures and policies are deployed effectively. Oversees and holds management accountable for leading and developing strategies for continuous improvement, space/equipment utilization, effective labor management, and client satisfaction.• Recommends, evaluates… Show more Responsibilities include:• Participates in crafting and executing strategy with leadership to maximize operating efficiency and productivity in line with the growth strategy of the firm.• Ensures operations systems, procedures and policies are deployed effectively. Oversees and holds management accountable for leading and developing strategies for continuous improvement, space/equipment utilization, effective labor management, and client satisfaction.• Recommends, evaluates, designs, and executes best practice business processes and process changes to improve service, business results, growth, efficiency, and employee engagement.• Consult and collaborate with leaders to assess strategy and effectiveness of operations to identify opportunities for improvement and enhance profitability, productivity and efficiency. Creates meaningful Key Performance Indicators (KPIs) that will deliver our yearly operational plan and the planned process improvement initiatives.• Participates in the development and execution of the organization’s policies, standard procedures, and long-range strategic plans.• Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.• Build and maintain relationships with all department heads, laterals, clients, external partners, and vendors to make decisions regarding operational activity and strategic goals.• Analyzes operational support strategy and department metrics related to personnel, processes, software and systems for incoming and current partners and groups and executes plans and adjustments as needed to strategically scale for maximization of profitability and long-term growth. Show less

Provides leadership and strategic direction for all aspects of legal support for NovaLaw and global law firm Rimon, including oversight of all legal support personnel, legal technology and vendor management. Responsibilities include:• Proactively stays abreast of current market trends and identifies opportunities to improve support models, staffing ratios, legal tech, and legal vendors for all practice areas in line with strategic plan of the organization. • Analyzes legal… Show more Provides leadership and strategic direction for all aspects of legal support for NovaLaw and global law firm Rimon, including oversight of all legal support personnel, legal technology and vendor management. Responsibilities include:• Proactively stays abreast of current market trends and identifies opportunities to improve support models, staffing ratios, legal tech, and legal vendors for all practice areas in line with strategic plan of the organization. • Analyzes legal support strategy for incoming and current partners and firms and creates plans to strategically scale for maximization of profitability and long term growth. • Designs cost efficient strategies for legal support continuing education, training and development programs. • Determines and analyzes legal support department metrics related to personnel, processes, technology and systems. Implements any necessary adjustments/enhancements to facilitate optimization of legal support department. • Designs and implements paralegal billing strategy to increase paralegal efficiency while maximizing profitability of legal support department. • Designs team building and incentive programs to promote a positive culture, increase retention, increase synergy and maintain high levels of employee engagement and motivation.• Works with Human Resources for the recruitment of legal support staff including oversight and creation of all legal support hiring strategies and processes. • Collaborates and works closely as part of the executive team to assist in the development, implementation and administration of policies, procedures and projects to meet the agreed upon goals and objectives in line with the strategic plan of the organization. • Works with CFO on development of annual budget for the legal support department and provides ownership and oversight of budget for legal support department. Show less

Provides leadership and strategic direction for all aspects of legal support for NovaLaw and global law firm Rimon, including oversight of all legal support personnel, legal technology and vendor management. Responsibilities include:• Proactively stays abreast of current market trends and identifies opportunities to improve support models, staffing ratios, legal tech, and legal vendors for all practice areas in line with strategic plan of the organization. • Designs and… Show more Provides leadership and strategic direction for all aspects of legal support for NovaLaw and global law firm Rimon, including oversight of all legal support personnel, legal technology and vendor management. Responsibilities include:• Proactively stays abreast of current market trends and identifies opportunities to improve support models, staffing ratios, legal tech, and legal vendors for all practice areas in line with strategic plan of the organization. • Designs and leads legal support continuing education, training and development programs. Implements cost efficient strategies to upskill legal support staff, increase team knowledge and productivity. • Assesses support needs from incoming and current partners on an ongoing basis and makes strategic staffing and hiring decisions. • Analyzes legal support department metrics related to personnel, processes, technology and systems. Implements any necessary adjustments/enhancements to facilitate optimization of legal support department. • Regularly audits paralegal billing rates and practices and makes adjustments as needed to increase paralegal profitability. • Implements team building and incentive programs to promote retention, increase synergy and maintain high levels of employee engagement and motivation in legal support personnel. • Works with Human Resources for the recruitment of legal support staff including oversight of job description creation, hiring and training plans for legal support personnel. • Identifies, evaluates, and addresses employee relations, morale, and work performance issues within legal support department. • Collaborates and works closely as part of the executive team to assist in the development, implementation and administration of policies, procedures and projects to meet the agreed upon goals and objectives in line with the strategic plan of the organization. • Oversight and development of annual budget for the legal support department. Show less

Responsible for direction, oversight and management of litigation and bankruptcy department and all related support staff located nationwide. Responsibilities include, but are not limited to, the following:• Point of contact for litigation and bankruptcy staff. Responsible for education on procedures, provides team resources and oversees onboarding and training.• Work closely with direct reports to identify, evaluate, and address employee relations, morale, work performance,… Show more Responsible for direction, oversight and management of litigation and bankruptcy department and all related support staff located nationwide. Responsibilities include, but are not limited to, the following:• Point of contact for litigation and bankruptcy staff. Responsible for education on procedures, provides team resources and oversees onboarding and training.• Work closely with direct reports to identify, evaluate, and address employee relations, morale, work performance, development and productivity concerns.• Acts as departmental liaison for matters affecting the bankruptcy and litigation department.• Coordination of staff assignments for team and ongoing assessment of support needs of current and oncoming partners. • Manages paralegal and litigation assistant productivity through oversight of workload and assignments• Plan and implement short and long term strategies in areas of responsibility to maximize department efficiencies and reduce costs. Regularly evaluate support functions and revises processes and procedures as necessary.• Increases efficiency through development and implementation of automated processes and creation of templates where possible. • Oversight of all department related recruiting, hiring, onboarding and training. • Organizes, designs and leads continuing education program, including research and implementation of cost efficient strategies to upskill support staff, and increase team knowledge and productivity. • Identification and mitigation of risk. • Creation and implementation of team reward programs, team development programs, and team building programs to increase team motivation, synergy and retention. • Coordination of desk coverage for litigation and bankruptcy support staff. • Oversight and coordination of legal research, proofreading, finalization of legal documents and filing of pleadings in Federal and State courts when needed. Show less

Team Lead for litigation and bankruptcy staff, located nationwide. Responsibilities included, but were not limited to, the following:• Point of contact for litigation and bankruptcy staff. Responsible for education on procedures, provides team resources and onboarding related training.• Work closely with direct reports to identify, evaluate, and address employee relations, morale, work performance, development and productivity concerns.• Acts as departmental liaison for matters… Show more Team Lead for litigation and bankruptcy staff, located nationwide. Responsibilities included, but were not limited to, the following:• Point of contact for litigation and bankruptcy staff. Responsible for education on procedures, provides team resources and onboarding related training.• Work closely with direct reports to identify, evaluate, and address employee relations, morale, work performance, development and productivity concerns.• Acts as departmental liaison for matters affecting the bankruptcy and litigation department.• Coordination of staff assignments for team and ongoing assessment of support needs of current and oncoming partners.• Oversight of all department related recruiting, hiring, onboarding and training.• Coordination of desk coverage for litigation and bankruptcy support staff. • Oversight and assistance with legal research, proofreading, finalization of legal documents and filing of pleadings in Federal and State courts when needed. Show less

Legal support for various types of legal matters in federal, state and bankruptcy courts. Responsibilities include docketing, legal research, drafting legal documents, cite-checking, e-filing in multiple jurisdictions nationwide, trial preparation and general assistance for various legal tasks.

United States

Oversight of firm operations and head paralegal for various types of legal matters in state, federal and appellate courts, including, but not limited to, civil litigation, personal injury, class action, wage and hour, sexual harassment, employment law, and discrimination. Responsible for operational, managerial and accounting duties for the firm. These responsibilities included, but are not limited to, oversight of firm operations, marketing, HR, and employee management, as well as… Show more Oversight of firm operations and head paralegal for various types of legal matters in state, federal and appellate courts, including, but not limited to, civil litigation, personal injury, class action, wage and hour, sexual harassment, employment law, and discrimination. Responsible for operational, managerial and accounting duties for the firm. These responsibilities included, but are not limited to, oversight of firm operations, marketing, HR, and employee management, as well as driving and implementing overall software, process and system improvements.Developed marketing strategies to attract clients, and increase visibility and profitability of the firm. Managed all HR aspects of the firm, including, but not limited to, creation of policies, recruiting and hiring of new staff, managing employees, oversight of workflow and assignments, and processing payroll.Responsible for controlling the master calendar, trial support, conducting legal research, drafting new complaints, drafting discovery requests and responses, drafting various legal documents and assisting in trial, arbitration and mediation preparation. Show less

Heavy transcription, trial prep, and drafting of discovery and various pleadings.Responsible for controlling the master calendar, drafting new complaints, preparing discovery, trial preparation, and general legal secretarial support.

Responsible for controlling the master calendar, drafting new complaints, preparing discovery, assisting in trial preparation, conducting legal research and general legal secretarial support.Secretarial support for all cases, including, but not limited to, bankruptcy, adversarial actions, and civil litigation.Responsible for all managerial and accounting duties for the firm. These responsibilities include, but are not limited to, keeping software current, paying bills for the… Show more Responsible for controlling the master calendar, drafting new complaints, preparing discovery, assisting in trial preparation, conducting legal research and general legal secretarial support.Secretarial support for all cases, including, but not limited to, bankruptcy, adversarial actions, and civil litigation.Responsible for all managerial and accounting duties for the firm. These responsibilities include, but are not limited to, keeping software current, paying bills for the firm, creating client invoices through timeslips, keeping track of settlement funds/payments, and managing the books and payroll for the firm. Show less

Responsible for controlling the master calendar, drafting new complaints, drafting discovery, trial preparation, and general legal secretarial support.Secretarial support for all cases, including, but not limited to, medical malpractice, civil litigation and personal injury.

Responsible for all HR duties, including managing employees, processing payroll, and hiring new employees. Responsible for managing employees, paying employees and keeping track of salary, hours and HR, Book-keeping for multiple business entities.Responsible for all accounting and bookkeeping duties, including, but not limited to, preparation and filing of IRS forms, bookkeeping for multiple business entities and managing accounts payable.Showing real estate houses for rental and for… Show more Responsible for all HR duties, including managing employees, processing payroll, and hiring new employees. Responsible for managing employees, paying employees and keeping track of salary, hours and HR, Book-keeping for multiple business entities.Responsible for all accounting and bookkeeping duties, including, but not limited to, preparation and filing of IRS forms, bookkeeping for multiple business entities and managing accounts payable.Showing real estate houses for rental and for sale.Answering phone calls, drafting and finalizing letters and documents to be sent out, running of errands, keeping track of the master calendar and all scheduling. Show less

Office management, including but not limited to, paying bills for the firm, completing purchase orders and keeping software up to date.Drafting of demand letters, insurance claims, discovery and pleadings.Heavy transcription.Secretarial support for all cases, including, but not limited to, bankruptcy, personal injury, and estate law.

Master Of Business Administration - Mba, Minor: Organizational Leadership And Change Management

Paralegal Certificate - Paralegal Studies

Advanced Paralegal Studies Certificate

Certificated in Advanced Paralegal Studies with an emphasis in the areas of Advanced Legal Research, Intellectual Property Law.

B.S., Organizational Leadership, Minor: Business Administration

Certificate Of Business Administration, Business Administration And Management, General

Associates In Social And Behavorial Sciences

Associate In Arts- Emphasis On English Literature