• Coordinate pricing between sales, US Operations and overseas operations based on customer needs.• Prepare Ocean FCL and LCL, and Airfreight LCL quotes by using Excel. • Working with approved freight forwarders, steamship lines, and trucking carriers to determine availability and freight rates.• Responsible for providing pricing quotes for sea freight and airfreight products for all Import Requests for Quotations globally for Hillebrand Gori’s key global Wine & Spirit customers.• Analyze Rate/Routing options and work with sales to provide best fit services to client’s needs.• Collaborate with Northeast/Midwest Sales team to gather all relevant data to provide best solutions for our clients.• Communicate with other pricing teams globally to ensure timely responses to inquiries.• Meet team target goals of completing all quotations within 2 business days.

• Receiving, investigating, and responding to all customer inquiries regarding shipments, products, and complaints. Input phone/ email orders and relative data into TMS. • Receiving bookings via e-mail or direct integration to our TMS (Transportation Management System) of EDI or E-Booking orders. • Securing resources (trucks) with carriers partners and making any necessary appointments for pick up or delivery, following up to ensure all shipments are moving according to schedule, and communicate any deviation from the planned transport. • Ensuring all statuses related to the transportation KPIs required by each customer are captured. Initiate file maintenance for corrections for service requested.

• Responsible for providing pricing for Airfreight product for all Request for Quotations globally for Kuehne-Nagel’s key global customers across all industry verticals• Analyze Rate/Routing options and work with sales to provide best fit services to client’s needs• Collaborate with Northeast Sales and Pricing teams to gather all relevant data to provide best solutions for our clients• Communicate with other pricing teams globally to ensure timely responses to inquiries• Meet team target goals of completing all quotations within 2 business days.• Providing support to Pricing team members to meet internal deadlines and pricing goals for clients.

• Receive merchandise by vendor, customers, or other warehouses• Examine incoming merchandise and orders placed by customers• Examine incoming and outgoing shipments• Ensure and maintain inventory • Check, verify, and fulfill customer invoices• Assist in making sure orders are processed, packaged, and delivered on a timely basis

• Assisted administration teams by collecting data and reporting findings on a weekly basis• Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing the filing system.• Sorted and distributed incoming communications, including faxes, letters and emails to various team members.• Responsible for the maintenance of staff office space, keep things up to date and in order while filling in for administrative assistants.• Answered telephones and transferred calls to appropriate staff members when they were in the office.• Worked with customers on a daily basis in a retail setting.• Performed daily tasks to help facilitate smooth operations.

Worked on multidisciplinary research to find association between social inequalities and mental health attitudes in minorities.• Conducted literature searches, helped in conducting quantitative analytical processes of data using SAS to test.• Aided in recruiting and interviewing African American and Latino persons to evaluate their attitudes towards mental health. • Coded dozens of qualitative interview data. • Aided in recruiting and screening over 1000 eligible students using multiple platforms to use as a cross reference to the interview data.• Analyzed survey data and summarized data using fact sheets, graphs, and tables.• Supported STS’ department head professor in conducting large scale research into discrepancies in mental health views between Whites and Minorities, which led to formulating my own undergrad thesis with smaller scale data pool based on a similar topic. • Helped find a direct correlation between social inequalities and poor attitudes towards mental health within minorities.