Business Systems Engineer Ii - Salesforce
Current
Oct 2024 - Present
AeroLeads people directory · profile
Ashley Brooks Email & Phone Number
Business Systems Engineer II - Salesforce
at
Robert Half
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Business Systems Engineer II - Salesforce
Location
Nashville Metropolitan Area, United States
Who is Ashley Brooks? Overview
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Quick answer
Ashley Brooks is listed as Business Systems Engineer II - Salesforce at Robert Half, based in Nashville Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Ashley Brooks.
Ashley Brooks previously worked as Salesforce Administrator/Analyst at Clearcompany Talent Management Software and Junior Salesforce Administrator - Sales Cloud/Service Cloud at Uniguest. Ashley Brooks holds Bachelor Of Science - Bs, Information Technology from Middle Tennessee State University (Mtsu).
Company email context
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Robert Half
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Profile bio
About Ashley Brooks
I am a seasoned Salesforce Administrator with 4+ years of systems administration and IT support experience across a range of sectors. Recognized for demonstrating a natural aptitude for collaborating cross-functionally to identify and meet business requirements, as well as for creating reports, dashboards, and screen flows, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include data migration and management, stakeholder engagement, data collection and evaluation, system maintenance, and training facilitation. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, customer service skills, as well as technical acumen, data analysis, project management and time management to support efficiency and maximum returns. Currently, I am a self-employed Salesforce Consultant and Administrator. Under my leadership, I design Salesforce solutions for client organizations, including product automation solutions, methods for optimizing operational efficiency, product bundles, and dashboards to track and visualize data. I also provide support for end-user Salesforce training to facilitate platform implementation. In addition, I liaise with team members and stakeholders to ensure each company’s Salesforce administration support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, technical and analytical expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.View My Portfolio Here: https://planetpink-dev-ed.develop.my.site.com/Portolio/s/
Listed skills include Friendly Personality, Custom Objects, Information Technology, Salesforce Lightning, and 53 others.
Current workplace
Ashley Brooks's current company
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5 roles
Ashley Brooks work experience
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Salesforce Administrator/Analyst
• Designed approvals process to streamline the sales order approvals process• Utilize Jira to track project progress and ensure smooth advancement, overseeing tasks, timelines, and resources to maintain project momentum and alignment with goals• Conduct meetings with stakeholders to gather requirements, facilitating collaborative discussions to understand business needs, priorities, and objectives effectively• Develop and adjust validation rules within Salesforce to uphold data integrity and uniformity, aligning with business needs and sustaining high standards of data quality• Analyze business processes to generate innovative ideas on leveraging Salesforce features, optimizing workflows, and enhancing efficiency in line with organizational objectives
Aug 2023 - Oct 2024
Junior Salesforce Administrator - Sales Cloud/Service Cloud
• Handled and resolved a minimum of 10 Salesforce support tickets, ensuring timely resolution and end user satisfaction• Participated in the migration of two Salesforce orgs, contributing to the seamless transfer of data and configurations while supporting project objectives. • Modified data through Excel; imported and exported data into and out of the Salesforce platform• Utilized Excel to process and format data for import into Salesforce, ensuring accuracy and efficiency in data migration processes• Created and modified validation rules in Salesforce to enforce data integrity, ensuring adherence to business requirements and maintaining data quality standards.• Built flows in Salesforce to automate business processes, streamline workflows, and enhance user experience, optimizing efficiency and productivity across the organization.
Apr 2022 - Mar 2023
Technical Support Analyst Tier Ii
• Responded to technical support tickets, identifying, troubleshooting, and fixing all related hardware, software, and networking issues.• Interfaced with customers to determine the nature of technical issues and provide options for resolution.• Provided minor technical or operational training.
Oct 2019 - Apr 2022
Technical Support Analyst
• Fielded technical support requests as the first point of contact to customers at public-use kiosks.• Utilized Salesforce CRM to create and manage support cases as well as view sales products and opportunities.
Feb 2019 - Oct 2019
1 education record
Ashley Brooks education
-
Middle Tennessee State University (Mtsu)
FAQ
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What company does Ashley Brooks work for?
Ashley Brooks works for Robert Half.
What is Ashley Brooks's role at Robert Half?
Ashley Brooks is listed as Business Systems Engineer II - Salesforce at Robert Half.
Where is Ashley Brooks based?
Ashley Brooks is based in Nashville Metropolitan Area, United States while working with Robert Half.
What companies has Ashley Brooks worked for?
Ashley Brooks has worked for Robert Half, Clearcompany Talent Management Software, and Uniguest.
How can I contact Ashley Brooks?
You can use AeroLeads to view verified contact signals for Ashley Brooks at Robert Half, including work email, phone, and LinkedIn data when available.
What schools did Ashley Brooks attend?
Ashley Brooks holds Bachelor Of Science - Bs, Information Technology from Middle Tennessee State University (Mtsu).
What skills is Ashley Brooks known for?
Ashley Brooks is listed with skills including Friendly Personality, Custom Objects, Information Technology, Salesforce Lightning, Information Security, Configure Price Quote Software, Salesforce.Com, and Computer Hardware.
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