Primary Functions:- Maintain patient relationships.- Maintain insurance benefits and explain benefits to patients.- Process dental insurance claims, post payments, and make adjustment to accounts.- Identify patient needs, and work to make treatment possible.- Present treatment to patients and provide them with financial options when needed.- Track daily, weekly, and monthly goals and maintain a high level of collections for the practice.- Hold daily and monthly… Show more Primary Functions:- Maintain patient relationships.- Maintain insurance benefits and explain benefits to patients.- Process dental insurance claims, post payments, and make adjustment to accounts.- Identify patient needs, and work to make treatment possible.- Present treatment to patients and provide them with financial options when needed.- Track daily, weekly, and monthly goals and maintain a high level of collections for the practice.- Hold daily and monthly meetings with staff to discuss goals and ways to improve the practice.- Lead contact for IT support, assist in resolving issues with computers, cameras, and phone systems.- Credentialing/re-credentialing- Manage DemandForce, a site dedicated to marketing, appointment making, and reputation building- Assist in interviewing new hires Show less

- Proficient with Dentrix dental software and a growing knowledge of Dolphin orthodontic software.- Proficient in Microsoft Excel and Word.- Preferred liaison between the office and our technical support company.- Audit patient accounts and make adjustments as needed.- Present treatment plans to patients and provide them with financing options through CareCredit or Springstone if needed.- Enter all patient records, including photographs and x-rays, into the Dolphin software… Show more - Proficient with Dentrix dental software and a growing knowledge of Dolphin orthodontic software.- Proficient in Microsoft Excel and Word.- Preferred liaison between the office and our technical support company.- Audit patient accounts and make adjustments as needed.- Present treatment plans to patients and provide them with financing options through CareCredit or Springstone if needed.- Enter all patient records, including photographs and x-rays, into the Dolphin software for review by the doctor.- Handel scheduling for the oral surgeon and prepare patients for their appointments. - Create documents for mail merging, as well as merging the documents.- Deal with insurance companies and patient claims.- Handle all aspects of patient billing and collections.- Lead morning huddles with back of the house to make sure the Doctors and hygienist have all their patient charts and to make note of the amounts the front desk will need to collect for the procedures the Doctors will be performing that day. Seven (7) doctors Nine (9) hygienist - Published the "Front Desk Manual" which contains procedures for running the front desk. (Copy available upon request.)- File appropriate documents in Civil court to pursue collection accounts and attend hearings.- File appropriate documents to pursue warrant applications for non-sufficient fund and theft of service accounts. Show less

CPR cerification recievedManaged children and adults in proper safety proceduresInstructed children in swimming games to build confidence and improve abilities

Trained new employeesManaged cash and credit card transactionsSuggestively sell promotional items

Managed cash registerCreated custom drinks and suggestively sell promotional itemsMaintained relationships with regular customers to make them feel more welcome in our store

Created and set up floor displays for new seasons clothing linesManaged cash registerAssisted customers with sales