Key Contributions:- Head recruitment efforts, overseeing a proficient team in the People department for multiple California and New York store operations.- Optimize departmental efficiency through streamlining processes, bolstering communication, and enhancing infrastructure with a focus on automated workflows and onboarding.- Design and implement standard operating procedures (SOPs) and guidelines for operational excellence and behavioral competencies.- Revamp job description templates, interview guides, and end-to-end recruitment protocols for a seamless hiring process.- Conduct targeted training sessions empowering managers with industry best practices and interviewing techniques.- Forge sustainable talent pipelines via strategic community and nonprofit partnerships, supporting long-term workforce sustainability.- Foster employee retention strategies and contribute to robust succession planning initiatives.- Collaborate in the customization and management of the applicant tracking system on the company's career page, enhancing the recruitment process.

Key Contributions- Pioneered the establishment of Lovisa's initial U.S. store, subsequently overseeing recruitment efforts for 64 U.S. store locations and corporate roles.- Directed and mentored a team of Recruiters across the Central and East Coast regions, contributing to the staffing strategy for new and existing store operations.- Engineered comprehensive training guidelines in coordination with senior management, enhancing recruitment practices and aligning with company standards.- Created and implemented the U.S. full-cycle recruitment standard operating process, encompassing efficient sourcing strategies, interview preparation, negotiation, and onboarding procedures.- Developed the 2021 U.S. Lovisa Interview Guide and Talent Assessment, standardizing interview practices and refining the onboarding process.- Established and fostered relationships with external recruitment agencies and vendors, leveraging a network of talent resources to meet organizational staffing demands.- Conducted regular market analysis and talent mapping exercises to stay abreast of industry trends and ensure the acquisition of top-tier talent.- Collaborated with cross-functional teams to create and implement diversity and inclusion initiatives, fostering an inclusive and equitable work environment.- Organized and led recruitment events, job fairs, and networking sessions to enhance brand visibility and attract top-tier candidates.

Key Contributions:- Spearheaded comprehensive recruitment, hiring, and onboarding for multiple stores across the greater Los Angeles area, driving operational excellence and sales growth.- Managed a portfolio of six locations, achieving over $10 million in annual revenue for the most profitable store.- Drove an impressive 12% increase in customer retention and repeat sales in 2015.- Established and enforced company-wide visual standards, serving as a visual training resource for newly appointed Store Managers.- Developed and executed comprehensive sales strategies, resulting in a consistent increase in quarterly sales figures and exceeding company targets.- Led and organized regular team-building exercises and training workshops to foster a cohesive and high-performing store team culture.- Established and maintained strong relationships with key stakeholders, including landlords, suppliers, and local businesses, ensuring smooth store operations and fostering a supportive local network.- Implemented cost-effective inventory management strategies, optimizing stock levels and minimizing excess inventory, resulting in reduced holding costs and increased profitability.