Ashley Orellana Email & Phone Number

- Spearhead development of innovative adjustable bases for both online and retail markets.- Manage product lifecycle and implement improvements to existing adjustable base lineups to add innovative features and ensure optimal customer satisfaction.- Orchestrate collaboration between internal teams and external vendors worldwide for a smooth development.

- Collaborated with subject matter experts (SMEs) to distill complex product information into easily understandable content for both internal and external teams.- Successfully managed cross-functional projects involving multiple teams, departments, and executives to ensure timely product launches.- Led the planning and execution of sprints and team.

- Successfully uploaded and managed product listings across various e-commerce channels to ensure optimal performance and success in the marketplace.- Collaborated with internal teams to create accurate and compelling assets, including listing graphics, copy, product images, and customer reviews to enhance the customer buying journey.

- Proactively engaged with customers by reading, interpreting, and publicly responding to online reviews and Q&As in various brand voices.- Systematically analyzed customer complaints, conducted data analysis, and consolidated information to provide valuable insight to internal teams to contribute toward continuous product improvement and enhancing the.

Collaboratively​ ​edit​ ​and​ ​design​ ​all​ ​documents​ ​needed​ ​for​ ​clients including​ ​reports,​ ​presentations,​ ​and​ ​scripts.​ ​One​ ​client​ ​and​ ​I​ ​studied and​ ​created​ ​a​ ​recommendation​ ​report​ ​for​ ​his​ ​airline​ ​which​ ​resulted​ ​in an​ ​increase​ ​in​ ​efficiency​ ​and​ ​a​ ​promotion​ ​for​ ​the​ ​client.

Highland, Utah

Create​ ​and​ ​manage​ ​magazine​ ​websites,​ ​proofread​ ​physical​ ​and​ ​online magazines,​ ​write​ ​content​ ​such​ ​as​ ​articles,​ ​create​ ​custom​ ​email​ ​blasts for​ ​each​ ​magazine​ ​client​ ​and​ ​send​ ​out​ ​to​ ​their​ ​members.​ ​The​ ​most recent​ ​email​ ​blast​ ​I​ ​sent​ ​out​ ​had​ ​an​ ​open​ ​rate​ ​of​ ​45%​ ​where​ ​our average​.