Ashley Paranto Email & Phone Number

Hammonton, New Jersey, United States

Answered phone calls promptly, providing excellent customer service and addressing inquiries professionally. Scheduled appointments for our project managers to meet with customers, coordinating calendars and ensuring optimal time management. Followed up on leads generated through various marketing channels, nurturing relationships with potential clients and converting leads into sales opportunities. Conducted accurate and efficient data entry, maintaining meticulous records of customer information, sales data, and other relevant details using Acculynx. Managed paperwork and filing systems, ensuring proper organization and confidentiality of documents. Scanned contracts and other important paperwork, maintaining digital records for easy access and retrieval. Composed and sent professional emails to customers, promptly addressing their inquiries, providing information, and maintaining positive relationships. Prepared and maintained customer account folders, ensuring all necessary documents and information were readily available for reference

Glassboro, New Jersey, United States

Supervised and coordinated the activities of a diverse team during assigned shifts. Ensured compliance with company policies, standards, and procedures to deliver exceptional customer service. Monitored inventory levels, restocked supplies, and placed orders to maintain optimal stock levels. Trained and mentored new team members, fostering a positive and productive work environment. Addressed customer concerns and resolved issues promptly and satisfactorily. Prepared shift schedules, managed labor costs, and conducted performance evaluations.

Dover, Delaware Area

Provided support to the store manager in overseeing daily operations and meeting sales targets. Assisted in hiring, training, and supervising a team of employees, ensuring optimal performance and productivity. Monitored inventory levels, conducted regular audits, and implemented strategies to minimize loss and maximize profit. Collaborated with the management team to develop and implement marketing initiatives and promotional campaigns. Resolved customer complaints and ensured a high level of customer satisfaction. Prepared financial reports, tracked sales, and managed cash handling procedures.

Dover, Delaware Area

As an assistant manager, I was expected to withhold a very professional example of the company and administered leadership to other employees through a successful night. Some of the duties I held were to open and close the store, run shifts, help lead coworkers, handle cash and credit card receipts, handle customer complaints in a professional manner, and handle inventory count and organization.

Dover, Delaware Area

Working as a Customer Service Representative and a Shift Manager I was responsible for managing phone calls and customer orders, handling cash and credit card transactions, food prep and storage, end of the night cleaning, distribution of food to customer, running shifts, and handling end of night cash out process.