Ashley Petrone Email & Phone Number

Stamford, Connecticut, United States

Lead, support, and develop a team of implementation project managers / consultants responsible for new client implementations in our territory (CT, NY, and VT). Experience managing our Stamford, CT market.My day-to-day responsibilities include:- Owning and proactively managing key metrics (on-time project delivery, software/product utilization, NPS);- Being responsible for my team's hiring, development, retention, and performance management related activities;- Leading and participating in strategic programs/projects that support our operational objectives;- Effectively managing client escalations;- Assisting with pre-sales activities, typically with enterprise level customers (e.g., RFPs, gathering requirements, defining and presenting solutions, conducting product demonstrations, and facilitating sales calls to discuss implementation and adoption methodologies); and- Working closely with leaders and individual contributors across multiple departments (including, but not limited to, sales, new client setup, custom development, long-term service/customer support, product management, etc.) to drive successful implementations and product/process improvement that result in overall customer success.

Stamford, Connecticut, United States

Stamford, Connecticut, United States

Stamford, Connecticut

As a Transition Specialist Representative, I lead Paycom implementation by partnering with Outside Sales Reps and New Client Setup (NCS) Specialists to guide our clients to 100% usage of the Paycom solution. I administer and review a Paycom Project Plan for management, client accountability and communication to all internal and external stakeholders throughout the client onboarding process. I also ensure that all Paycom Payroll and Human Capital Management (HCM) products are set up timely and accurately. Additionally, I confer with ongoing project personnel to resolve open issues while escalating any issues as deemed appropriate.

Rochester, New York Area

Assisted in the recruitment process by reviewing all incoming resumes. Shadowed HR manager on day-to-day tasks, while helping to develop new company personnel policies. Revamped employee handbook and performed I-9 and personnel file audits. Assisted with open enrollment for the 2018—2019 business year. Reviewed and revised incorrect employment forms. Became proficient with using Indeed and LinkedIn as a recruitment tool.

Bachelor Of Arts - Ba, Psychology, Graduate

Activities and Societies: Delta Phi Epsilon, Phi Eta Sigma, National Order of Omega, GOLD Program, Study Abroad Program, Italian Club3.58.

High School Diploma