Ashley Pfaff Email & Phone Number

San Diego, California, United States

• Deliver elite customer service which increased client retention and exceeded company revenue goals each year
• Educate and communicate with client contacts to ensure successful assignee experience
• Develop and implement processes to enhance client relationship and seamless execution of global mobility programs
• Effectively manage high-profile client accounts to include client billing, expense management, policy exceptions, destination services, settling-in services, immigration, balance sheets, and cost projections
• Provided single point of coordination for all phases of international relocations.
• Coordinate and communicate with client relations manager, appropriate internal/external service providers, and appointed client contact regarding day-today management of assigned assignee activity

Remote

• Issued commercial scheduling and sponsorship assets to various media outlets under high pressure to meet tight deadlines for a variety of networks
• Served as a primary liaison and collaborated on a daily basis with media teams and station reps to execute objectives of client’s campaigns and ensure accurate scheduling of media and creative changes
• Managed over 200 client accounts
• Analyzed documents, production schedules, materials, and data to monitor work processes and assess completeness and conformance to regulations
• Collaborated to develop and suggest process improvements that can be applied nationally

Philadelphia, Pennsylvania, United States

• Implemented outlined grading and assessment techniques to document growth, development, and knowledge advancements.
• Managed and organized documents of all appropriate records including grade sheets, attendance, and time sheets
• Collaborated with co-workers to develop lesson plans incorporating all levels of learning abilities
• Maintained open communication with parents and school district
• Developed a positive and productive working atmosphere for students and assistant teachers
• Trained and oversaw teacher assistants and their work

Nassau, New Providence, The Bahamas

• Developed Marketing plan to promote sale of travel packages to potential buyers to consistently meet quotas
• Cultivated and maintained relationships as a personable and trusted representative with 100+ University representatives and students in the designated territories
• Expanded monthly territory sales from $6.5k to $32k by developing strong online presence and gaining new prospects by cold calling
• Analyzed sales/metrics data from the designated territory to help evolve sales strategy
• Ensured that clients receive the highest level of sales and operational customer service. Scored over 90% in a quarterly satisfaction survey
• Collaborated, supported, and guided clientele throughout their experience from start to finish

Phuket, Thailand

• Oversaw International clients’ experiences from start to finish, ensuring a positive experience and resolving any issues they may have arose throughout
• Learned and accommodated the social customs and appropriate etiquette of people from different countries
• Collaborated in the development of summary documentation, internal control procedures, and project tools for International sales
• Set and managed appointments to show homes to prospective clients
• Collaborated with groups to determine unique multicultural programs and procedures for multicultural clients
• Served as a liaison between International clients and Thai agents at closing meetings

Phuket, Thailand

Phuket, Thailand

Phuket, Thailand

Myrtle Beach, South Carolina Area

Develop excellent people skills by interacting and selling food to them.

Bucks County, Pennsylvania

I return every summer to Camp Covered Bridge as a Camp Director. I create science and nature lesson plans and activities for children between the ages of 5 and 11.

2425 Lower State Rd, Doylestown, PA 18901

I worked as a hostess, Busser, Waitress, and aid for the residents that lived at this home.

Bucks County, Pennsylvania

During the summer I worked as a sales associate at the Lacrosse Unlimited pop-up stores. These stores consisted of stands at different lacrosse tournaments where a few co-workers and I would set up a mini-store and sell merchandise to the players and their families.

Bachelor’S Degree, International Business, Graduate

Activities and Societies: Alpha Xi Delta, Global AmbassadorsCurrently attending Coastal Carolina University, an AACSB accredited business.

Bachelor’S Degree, International Business

Activities and Societies: International relations Club, Little Angels foundationI studied at NMMU for one semester in 2017. Throughout my.