Ashley Pippin Race Email & Phone Number

As the Product Lead for a large scrum team of 13, I champion customer needs for over 12 stakeholder groups, emerging as a subject matter expert in various domains. I work closely with engineering, design, and more than 18 cross-functional teams, skillfully navigating the product's complexities, which include 12 major integrations and numerous data imports and exports. Through this collaboration, I ensure seamless product development and delivery, consistently meeting and exceeding customer expectations.• Led the team Release Train, effectively coordinating multiple agile teams and facilitating seamless integration of various product features and updates.• Prepared and facilitated Program Increment (PI) Planning, effectively coordinating team activities, and aligning priorities which help achieve alignment and commitment from all teams, securing on-time delivery of project milestones and a more cohesive and efficient development process.• Mentored fellow product team members. • Assisted stakeholders in showcasing the financial value of projects by providing detailed analyses, data visualization, and clear, compelling presentations tailored to leadership on both sides successfully demonstrating ROI. • Presented regular updates on project status, risks, opportunities, and recommendations to senior management.• Created comprehensive product roadmaps that clearly outlined future enhancements and scheduled releases, aligning them with the overall strategic vision • Analyzed customer feedback data to uncover key insights and identify opportunities for product improvement • Managed prioritization across multiple stakeholder groups• Prepared and delivered impactful presentations to effectively communicate the product management vision and strategy• Responsible for creating features and ensuring they align with project milestones and epics.• Presented quarterly readouts to leadership within our organization and across teams

• Successfully launched new user group to the Manheim Inventory Salesforce organization allowing users to document interactions and inspections providing valuable information and metrics to leadership.• Revamped Auction Arbitration structure within Salesforce and Call Centers integrations allowing for quicker handling times and improving customer satisfaction. • Lead merging two smaller agile teams into one with the other RT Core members, creating brand knowledge across the existing Salesforce org and ensuring seamless delivery took place

Researched and implemented new company software, helped train users on software, closed out old system.

Greater Atlanta Area

Greater Atlanta Area

Alpharetta, Ga

Greater Atlanta Area

Member of the Brown Bag Marketing's Mobile Team, proactive in the role of Business Analyst and Scrum Product Owner

Greater Atlanta Area

Business Analyst for The Home Depot - Store Support Center.

Buford, Ga

Small business office management includes accounts receivable, account management, banking transactions, supplies inventory, payroll and event planning. -Managed staff of 9-Utilize Access database and reporting functionality to process invoices and payments for 150 plus customer base. -Reconcile company database.-Discuss account activity directly with customers to resolve receivable reconciliation variances. -Maintain low outstanding receivables balance since accepting position. -Procure necessary office supplies using cost conscious measures. -Organize receivables records to reduce manual tracking of bill of lading documents. -Coordinate and plan company events.

Handpicked to take on additional responsibilities within the Content Management Team. -Conducted requirements sessions and perform analysis to propose and implement viable collaboration solutions.-Identified key areas for SharePoint utilization improvements for collaboration site structure-Developed first company best practices manual for SharePoint end users. -Assigned lead role for design, development, and maintenance of business communications for more than 50 intranet sites. -Responsible for maintaining and building all company extranet sites-Participated in the development of a complex SharePoint template for Capital Project Management Project, for use across organization and externally.

Selected by CIO to work with highly sensitive data in litigation matters. Responsible for historical electronic communication data retrieval and analysis required to support litigation cases. -Distinct member of IT Records Management team, assisted Legal and Infrastructure. -Developed and implemented data purge strategy for legal mailboxes, and reorganization of servers to enhance performance. -Assisted build of SharePoint collaboration site to organize Legal department data resources to ensure efficient request workflows and audit responses. Further developed strong cross-organizational relations through coordination of multi-team support efforts.-Produced and searched data with the magnitude over 250GB.

Daily responsibilities included analysis of critical data loading exceptions and timely execution of data load reprocessing in support of complex market operations and settlements functions.-Facilitated application upgrades as received from vendors. -Handled Sarbanes-Oxley Semi Annual Audits and solely responsible for security administration. -Worked with vendor to optimize the data load scheduler for new reports included in major California MRTU technology market upgrade. -Reviewed software upgrade release notes to assess potential business impacts and performed quality assurance testing. Effectively communicated system defects to vendor and tracked fixes to resolution and implementation. -Assisted in development of in house Security Application with SQL skills.-Developed administrator process training documentation.

Small business office management includes accounts receivable, banking transactions, supplies inventory, and event planning. -Utilized Access database and reporting functionality to process invoices and payments for 100 plus customer base. -Discussed account activity directly with customers to resolve receivable reconciliation variances. -Maintained low outstanding receivables balance since accepting position. -Procured necessary office supplies using cost conscious measures. -Organized receivables records to reduce manual tracking of bill of lading documents. -Coordinated and planned company events.