Ashley Rashada Email & Phone Number

Dallas, Ga, Us

Dallas, Ga, Us

Atlanta, Georgia, United States

Marietta, Georgia, United States

• Assist in managing over 13,000 single-family residential homes in accordance with company objectives and metrics all in a remote/hybrid setting• Manages and successfully delegates responsibilities to drive maximum team performance• Collects over 5 million dollars in rent each month• Keep track of assigned accounts to identify outstanding debts• Negotiate payoff deadlines or payment plans• Assist in maintaining occupancy levels, ensuring positive resident relations, and complying with all reporting requirements• Provide exceptional customer service by attending to resident’s needs and responding to requests in a professional and timely manner• Manage all electronic lease files for residents; ensure file management quality control including document storage in proprietary database• Works independently and prioritize effectively in a fast-paced environment• Responsible for all cash handling and accounts receivable management; post daily deposits• Assist in oversight of maintenance operations• Familiarity with Sales Force, Yardi, Yardi Voyager, SMS, and Atlas• Microsoft word and excel proficient

Dallas, Ga

• Created organizational systems for accurate record-keeping of tenant files, move-outs, and collections.• Interviewed and trained new employees• Managed and accurately reported details of property’s operating costs and expenses• Identified existing and potential barriers to the successful accomplishment of property objectives and utilizing performance data, observation, and budgetary and other financial information and creates solutions to those problems• Advertised vacancies, showed apartments, and developed positive relationships with prospective and current tenants.• Oversaw property maintenance and repairs, obtained bids from vendors, evaluated vendor work, managed budgets and scheduling.• Verified renter’s income, prepared lease agreements, and maintained related databases• Collected rent payments, issued reminders, and conducted evictions if necessary.

Dallas, Ga

• Recognized as top leasing agent in portfolio • Established and implemented leasing goals, and entered information through One site system• Familiarity with Door King, Valence Docs, Yield Star, and Call Max• Developed outreach marketing plans and resident events• Assisted with renewal and retention reports, variance reports, budget proposals, posting monies, and renewal negotiations• Gathered information about markets and competition• Resolved resident complaints and maintained accurate records of action taken• Enthusiastically greeted potential residents, existing residents with strong focus on resident retention• Prepare leases and other paperwork• Show vacant apartments to prospective residents