Ashley R. Email & Phone Number

• Manages the administration of sales contracts and proposals; Maintains accurate records, tracks contract milestones, and provides support throughout the negotiation and implementation phases for Canadian and LATAM teams • Provides global support for domestic and EMEA accounts through efficient order-entry processes • Maintains accurate and up-to-date records of all sales activities, client interactions, and prospective leads in the CRM system to enable analysis and tracking of sales performance • Prepares regular reports on sales performance, event outcomes, and client feedback; Presents findings to stakeholders by offering actionable recommendations to optimize sales strategies, enhance event planning and execution, and improve client satisfaction • Harmonizes cross-functional efforts across operations, finance, and marketing teams to facilitate the execution of shared goals

• Managed sales order functions by processing customer orders, tracking deliveries, facilitating credit approvals, and updatingSalesforce CRM• Ensured timely and accurate communication with dealers across domestic and international markets, including Europe, LatinAmerica, and the Middle East, to streamline order fulfillment• Compiled customer feedback to formulate solutions to order and delivery issues; Estimated delivery dates based on data sourcesand interpreted company policy to manage customer expectations• Acted as the primary liaison for obtaining quotations and negotiating installation pricing with vendors and service providers;Facilitated discussions to secure favorable terms, ensure cost-effectiveness, and align pricing with budgetary constraints• Developed and delivered project reports to present information to stakeholders effectively

Lynnwood, Washington, United States

• Implemented processes for patient health record-keeping, including data entry, verification, and periodic audits; Safeguarded dataaccuracy and confidentiality to promote reliable patient care• Verified insurance information to facilitate billing and claims procedures; Coordinated with patients and insurance providers toresolve discrepancies, update records with current policy details, and ensure adherence to payer requirements

Remote

• Champion collaborative professional working relationship with SolarSPELL Initiative team to gather and aggregate data sufficient for updating and maintaining library records.• Utilize digital asset management platform to provide effective solutions for storage, organization, discovery, retrieval, and sharing of digital content.• Active participant in support of continuous keyword library standardization, together with measurement and evaluation research efforts.

Irvine, California, United States

• Served as the primary point of contact for customers and vendors; Coordinated with all parties to facilitate timely responses andmaintain strong relationships• Efficiently routed calls, messages, and documents to appropriate departments or individuals; Implemented structured systems forhandling and prioritizing incoming and outgoing correspondence to enhance operational efficiency• Streamlined communication and collaboration between teams to deliver appropriate solutions to field service challenges andmaintain high standards of service delivery• Managed the planning and execution of large and small-scale events, including staff happy hours and seasonal festivities;Coordinated logistics to maximize cost-effectiveness and audience engagement

Westminster, Ca

• Provided lofty levels of support to southern California sales teams in multiple locations throughout a record-breaking sales streak.• Demonstrated strong office administration skills in support of six managers, efficiently processing critical documents.• Delivered sound guidance in company ethics and use of software applications to team members and managers.• Conducted thorough review and audits of multiple cemeteries and mortuary locations on a quarterly basis.• Confident in dealing with demanding situations, demonstrating a calm demeanor, offering favorable solutions.

Westminster, Ca

- Assisted funeral directors during funerals and visitations - Assisted in the movement of caskets and other related paraphernalia in and out of the location of service; drove hearse, family limousine, and other vehicles in funeral cortege.

Huntington Beach, Ca

• Directed and supervised volunteers to optimize contributions to key initiatives; Delegated volunteer tasks strategically tomaximize library efficiency; Coordinated tasks to align with library goals and provided oversight to enhance productivity• Leveraged expertise in the Dewey Decimal System and Library of Congress sorting systems to ensure the accurate placement andorganization of digital and print materials; Implemented best practices for cataloging and classification, resulting in improvedresource accessibility• Oversaw the inspection, repair, shelving, and sorting of in-house materials to maintain their quality• Engaged with different stakeholder groups to provide superior customer support and drive sustained satisfaction; Gatheredfeedback to ensure alignment on stakeholder needs and expectations

Riverside, California, United States

• Improved project completion rates by 20%; Identified and addressed potential bottlenecks and provided support to project teamsto increase project efficiency and successful on-time delivery• Delivered individualized support and mentoring to student employees; Oversaw their involvement in library collection shifting,shelf reading, and statistics collection activities• Provided guidance and feedback to teams to enhance their skills and performance, while ensuring the efficient management oflibrary operations and the accurate maintenance of collection data• Applied best practices in inventory management and system utilization to streamline processes, enhance accuracy, and manageoperational workflows

Anaheim California

- Learned and Experienced the culture of the Walt Disney Company- Gained experience and exposure to various positions within the Company- Cashiered and counted the till and maintained company standards on till balance- Provided Guest Service, helped guests find needed products and answered all questions

Master Of Science - Ms, Library And Information Science

Bachelor’S Degree, Creative Writing, History Minor, 3.0, Dean'S List: Various Quarters

Study Abroad, Creative Writing / History Coursework, 3.5, Dean'S List

Activities and Societies: Creative Writing Society, International Student Society Study Abroad for a year in Norwich, England, UK

Associate’S Degree, English Language And Literature/Letters

Activities and Societies: Treasurer of the Queer Straight Alliance