Ashley Knutson Email & Phone Number

Fort Worth, Texas, United States

• Own and manage the company's US Education Assistance Program, & train and manage via Workday weekly• Highly attuned to project management, and oversee several at any given time, including marketing events• Develop and execute onsite and offsite meetings for Leadership, HRBPs, and consultants• Excellence awards process creation, management, and execution for the North America Corporate division• Plan and execute annual department gatherings, such as celebrations, Salvation Army Tree, etc.• Coordinate and co-facilitate Civil Treatment training for all US people leaders• Maintain calendars and schedules to set appointments for multiple members across team departments, in addition to ad-hoc needs for in-person business meetings, this includes travel arrangements and reconciliation of expense reports• Prepare spreadsheets, documents, and data analysis reports for presentations and supervisor review• Train newly hired employees regarding company procedures, standards, and goals• Process creation, implementation, and management for both finance tasks and marketing-related tasks• Cross-functional collaboration throughout the global organization

Fort Worth, Texas, United States

• Project management of multiple projects at any given time• Develop and execute onsite and offsite meetings for Leadership• Maintained calendars, schedules, appointments, travel, and reconciliation/expense reports for our management team• Global coordination with counterparts, Leadership, etc. Purchase order management, as needed• Prepared spreadsheets, documents, and data analysis reports for presentations and supervisor review• Trained newly hired employees regarding company procedures, standards, and goals.• Provided employee services, such as food service, transportation, and relocation service• Filed and maintain corporate documents, records, and reports (including recording executive meeting minutes)• Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work• Ordered and distributed office supplies by adhering to a fixed office budget• Reviewed operating practices and procedures to determine areas needing improvement

Fort Worth, Texas, United States

• Project management of multiple projects at any given time, including onsite and offsite meetings for Leadership teams• Continued coordination and execution of department gatherings, such as celebrations, Salvation Army Tree, etc.• Purchase order management, up to 100+ POs at any given time• Maintained calendars and schedules to set appointments for a leadership team of up to 11 leaders• Prepared spreadsheets, documents, and data analysis reports for presentations and supervisor review• Trained newly hired employees regarding company procedures, standards, and goals• Provided employee services, such as food service, transportation, and relocation service• Trained staff on office procedures and software applications, driving operations• Used Microsoft Office Suite to create and revise documents and presentations• Served as the primary point of contact for facilitating operational and administrative inquiries• Established professional and collaborative working relationships with company associates and external parties• Designed and streamlined departmental forms, fostering data entry and retrieval• Prepared agendas and made arrangements, such as coordinating catering for luncheons, for a committee, board, and other meetings• Coordinated travel arrangements and reconciliation of expense reports• Maintained files and filing, keeping sensitive information confidential• Ad-hoc work like facility cleanings, repairs, and remodels to create an inviting and pleasant work environment

Fort Worth, Texas, United States

Maintained this role while participating in a development role within the HR department at Novartis, prior to leaving this department altogether (crossover relating to 2012-2015)• Facilitated hires, transfers, terminations, and retirements• Completed transactional items such as company manager changes, promotions, organizational changes, etc.• Participated in investigation conversations with involved parties alongside HRBP• Participated in PIP conversations with management and associate alongside HRBP• Discussed questions, concerns and provided guidance to employees as an HR representative• Served as note-taker and tracker for calibration sessions• Conducted new employee orientation to foster positive attitude toward organizational objectives• Served as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems

Fort Worth, Texas, United States

• Fielded IOL complaint phone calls, letters, and emails from both customers and sales reps• Served as an executive decision-maker for quality IOL complaints• Proficient in quality complaints for IOLs and accessories• Provided backup support for any administrative assistants within the department• Tracked IOL integrity to ensure proficiency• Trained new employees on complaint handling, databases, and procedures• Mailed quality and adverse event questionnaires both initially and for follow-up• Provided reports for credits/replacements/refunds to Alcon Customer Service and Alcon Credit Union• Analyzed and collected customer information to prepare service reports

Fort Worth, Texas, United States

• First point of contact for the Manpower Onsite Office in the manufacturing plant• Second shift and weekend shift Manpower supervisor overseeing all temporary plant worker scheduling, payroll issues, line designations, etc.• Participated in the terminations of temporary workers for all shifts• Recruiting and hiring temporary workers to include running background checks and ensuring drug screens are received prior to employment for all shifts• Coordinated employee schedules according to availability and approved shift changes• Coordinated manpower requirements by increasing or decreasing personnel and overtime to meet changing conditions• Minimized staff turnover through appropriate selection, orientation, and training