Ashley Lutes Email & Phone Number

Oklahoma City, Ok, Us

Jacksonville, Florida, Us

Oklahoma City, Ok, Us

Processed biweekly payroll for 300 employees, benefits administration, troubleshooting Paycom system, audit of HR data, advanced reporting for Director of HR above, liason for HR Generalists and Ops management, training and development for HR department

Reston, Virginia, Us

Payroll Analyst role with heavy focus in Workday back end support and integrations. Provided OKC Quality Jobs reporting quarterly. Assisted Payroll department as a senior Payoll Services Rep; helped train new hires and correct internal processes. Worked with senior leaders for reporting needs.

Reston, Virginia, Us

Worked with team of 8 to process semimonthly payroll for 20,000 employees. Audited prior tax filings & called local and Federal agencies for assistance; Performed heavy audit weekly for payroll procedures. Processed Military reimbursements & learned law pertaining to military employees & housing allowances. Processed payments for legal requests. Assisted Payroll Manager with projects, mostly auditing. Assisted with GL entries and balancing.

Norman, Ok, Us

Biweekly payroll processing for 345-375 employees, lead in compensation management, payroll accounting, billing reconciliation, government reporting, advanced reporting for executive management, and liason for HR. - Works with HR to conduct annual Employee Appreciation Week & United Way campaign- Heavily involved in annual compensation process for bonuses and merit increases - Go-to resource for assistance with Paycom HRIS & Time Management system

Okc, Oklahoma, Us

- Processed payrolls on a biweekly basis for 10 of the company’s payrolls (over 700 employees), provided ongoing training, assistance, and resolution of issues for payroll and HR in the UltiPro payroll/HR system, provided back-up assistance to other Payroll Specialist, assisted HR for external Climate Control companies. - Wrote new processes regarding payroll processing and procedures, set up new tax accounts, researched and resolved tax issues, maintained garnishment/child support orders and responded to agencies in a timely manner, assisted management with reporting needs and special projects, prepared and made payments to various agencies for payroll deductions in a timely manner, responded to urgent needs of employees, complied with periodic audits, & prepared payroll-related journal entries for the general ledger. - Took over several of the Payroll Manager duties in November of 2016 after staff reduction due to company downsizing. - Trained new HR management to understand the payroll/HR system, company procedures, and payroll calculations. • Accomplishments - Promoted to Payroll Specialist from Project Coordinator after completion of the payroll system conversion in 2015. Successfully trained coworkers in payroll and HR to work in the UltiPro system. After the Payroll Manager was let go, stepped in to lead and familiarize coworkers and new HR management. Also provided a bridge between payroll, HR, and IT so conflicts could be resolved.

Okc, Oklahoma, Us

- Coordinated the conversion of payroll systems to the UltiPro system, maintained organization of paperwork and information, provided ongoing training, assistance, and resolution of issues for payroll and HR in the UltiPro system, filed withholding and unemployment taxes in multiple states for 16 companies in a timely manner, researched and resolved tax issues, assisted management with reporting needs, responded to urgent needs of employees, provided back-up assistance for payroll processing when needed, performed audits of the UltiPro system to make sure data conversion was accurate, offered advice and resolutions for data conversion, and assisted management with special projects.

Oklahoma City, Oklahoma, Us

- Served as a senior Ultra Care specialist for high revenue accounts. Maintained client retention of 96-100% each quarter. Managed an average total client revenue amount of $1.5 million. - Won the Leadership award in the payroll department.- Duties include assisting clients with providing set up assistance and training for the Paycom system’s payroll and HR services, presenting troubleshooting and resolutions to client questions by researching and resolving issues in a timely manner, establishing and maintaining a positive relationship with several high revenue client accounts, processing and ensuring accuracy of payrolls, providing excellent customer service internally and when communicating with clients over the phone and via email, conducting conference calls, assisting clients and the team with client projects, assisting with tax projects at year and quarter end, ensuring tax returns were filed in a timely manner, complying with Federal and State law concerning taxes and HR, staying up-to-date with technology and software enhancements, cooperative work amongst teammates, annual certifications for the Paycom system, daily usage of all Microsoft Office applications, manipulation of Excel spreadsheets to import data, and conducting payroll department and team building meetings; support team leader in training, assisting, and advising of other specialists. - Also assisted the training and payroll departments with hosting weekly trainings and new hire trainings.

Us

Executed customer transactions, performed cash and check handling, assisted and satisfied customers, maintained personal and business accounts, answered phones, made sales calls, promoted and sold bank products, managed a cash vault, ordered and maintained office supplies, bought and sold cash from the Federal Reserve, and complied with bank and federal government procedures.