Ashley Robertson Email & Phone Number

Sacramento, California Area

Provide exceptional service. Effectively communicate with a diverse population, including fellow associates and guests. Maintain professional telephone etiquette when assisting guests or directing phone calls to the appropriate department. Ability to resolve guest disputes in an appropriate manner. Oversee WIC and monetary transactions in a fast-paced environment. Ability to perform basic math skills. Ability to exceed work expectations and perform routine cleaning duties. Ability to utilize a variety of techniques in guest service interactions. Ability to collaborate with departments to suggest appropriate recommendations to guests. Ability to multitask and manage time to effectively assist outer departments as needed.

Sacramento, California Area

Operated a point of sale system. Coordinated and developed weekly front desk staff schedules as well as referee staff members. Performed clerical duties, including alpha numeric filing. Navigated and promoted arena events on social media. Managed invoices for all active in inactive accounts. Collected past due payments and arranged payment plans for inactive and active clients. Organized leagues, tournaments, and special events. Enforced security measures as needed.