Ashleyrose A. Anthony, Mba Email & Phone Number

Lehighton, Pa, Us

Camden, New Jersey, United States

Successfully drive change management and produce creative/innovative solutions to problems throughout entire Logistics division by means of system maintenance, data/process analysis, and providing daily ad-hoc system support. Strong focus on value proposition of all assigned and independent projects relative to the Logistics division’s bottom line and competitive advantage.Highlights• Per direction of Logistics Systems Manager, create and upload short training videos to a repository… Show more Successfully drive change management and produce creative/innovative solutions to problems throughout entire Logistics division by means of system maintenance, data/process analysis, and providing daily ad-hoc system support. Strong focus on value proposition of all assigned and independent projects relative to the Logistics division’s bottom line and competitive advantage.Highlights• Per direction of Logistics Systems Manager, create and upload short training videos to a repository covering applied systems related material on a weekly basis – exceeded expectations in content creation and fostering an inventive way to encourage engagement among personnel within remote environment• In process of developing RPA toolkit for Logistics “Track and Trace” workflow procedures – objective to reduce labor time by at least 70% (company-wide) therefore cutting labor costs, increase opportunity for revenue and volume growth, and significantly improve carrier and customer service quality• Involved with large group of diverse personnel in implementation of new USCS customer portal - provide insight regarding customer members in Logistics program (3PL CSC & 4PL), analyze/evaluate design prototype, and contribute to various solutions-based decisions and ideas• Product owner of CRM utilized in Business Development - part of systems/analytics expansion plan beyond Logistics Show less

Bethlehem, Pennsylvania, United States

Effectively monitored and managed incoming and outgoing communications with carrier partners and customers while independently striving for continuous improvement efforts. Continued training and coaching Coordinator I and Associate personnel. Demonstrated strong leadership among the Northeast region Logistics team through being first point of contact to handle issues and answer questions.Highlights• Composed an outline of improved taskforce structure for communications management that… Show more Effectively monitored and managed incoming and outgoing communications with carrier partners and customers while independently striving for continuous improvement efforts. Continued training and coaching Coordinator I and Associate personnel. Demonstrated strong leadership among the Northeast region Logistics team through being first point of contact to handle issues and answer questions.Highlights• Composed an outline of improved taskforce structure for communications management that ensured full efficiency and excellence of customer and carrier service• Began developing automated/streamlined logistics systems processes to reduce time in operations workflow without compromising essential components and quality results of certain tasks Show less

Bethlehem, Pennsylvania, United States

Thoroughly and critically analyzed TMS to successfully troubleshoot system related issues in daily operations, drive continuous improvement efforts, and successfully launch recurring change management for the Northeast Region. Trained logistics team members, shipping & receiving personnel, and inventory supervisors on TMS-WMS integration processes as necessary, created SOP’s specific to facility operation needs, and continuously strove for solutions and efficiencies.Highlights•… Show more Thoroughly and critically analyzed TMS to successfully troubleshoot system related issues in daily operations, drive continuous improvement efforts, and successfully launch recurring change management for the Northeast Region. Trained logistics team members, shipping & receiving personnel, and inventory supervisors on TMS-WMS integration processes as necessary, created SOP’s specific to facility operation needs, and continuously strove for solutions and efficiencies.Highlights• Autonomously developed MercuryGate activity monitoring strategy for live/timely updating and resolution in various daily operations. Independently tested and implemented, then initiated with Northeast team - proving ultimate success. Introduced strategy to Logistics CI Analyst and was asked to share my method with all regions for company-wide implementation. Created and presented SOP to upper-level management teams and fellow superusers. My SOP was also entered in the master TMS SOP.• Single-handedly initiated a 3-week preliminary training program to best prepare the Northeast team for new MercuryGate TMS rollout in February 2021. Generated outline, scheduled training sessions with each colleague and management, issued follow up communication to recap each session, and held open discussion meetings to encourage collaboration and boost change morale. Per executive management, my preliminary training program was a success and was subsequently implemented for remaining regions rolling out (Midwest and West) via their respective superusers. Show less

Bethlehem, Pennsylvania, United States

Strategically and proactively coordinated, monitored, and scheduled single and multi-stop outbound loads/routes for the distribution of temperature-controlled goods within the Northeast Region.Highlights• Independently developed and conducted an improved freight management & logistics planning process/strategy that alleviated disruption in shipment, reduced pushed out orders/deliveries, upheld proven efficiency & productivity throughout department workflow, and allowed opportunity to… Show more Strategically and proactively coordinated, monitored, and scheduled single and multi-stop outbound loads/routes for the distribution of temperature-controlled goods within the Northeast Region.Highlights• Independently developed and conducted an improved freight management & logistics planning process/strategy that alleviated disruption in shipment, reduced pushed out orders/deliveries, upheld proven efficiency & productivity throughout department workflow, and allowed opportunity to grow volume. This undertaking was adopted among my colleagues & became the new operational standard for the Northeast region - which ultimately resulted in hitting and exceeding profitability KPI each month for 2021 & 2022.• Single-handedly led and trained colleagues (a brand new coordinating team) while running majority of workflow, maintaining efficiencies, sustaining profitability increase, demonstrating positive attitude to uphold morale, and without meeting or exceeding budgeted overtime hours during first and second quarter of 2022• Achieved highest OTABIT (on-time delivery) KPI score for month end of November 2020 Show less

Bethlehem, Pennsylvania, United States

Independently improved and executed the outbound and inbound order status tracking process. Successfully directed carrier partners to update load statuses in TMS within required timeframe, resulting in meeting and exceeding status update KPI for 4 consecutive months. Diligently monitored order status for high-profile customers and sent timely tracking reports twice daily. Proficiently achieved other clerical/supporting duties as assigned

Allentown, Pennsylvania, United States

Vigorously and diligently achieved optimal sales performance and world class customer service for a high traffic and high volume automotive dealership. Proactively followed up with sold and unsold customers to build rapport and increase retention rate. Independently applied social media and online marketing to produce higher foot traffic, uphold outstanding reputation, and expand clientele. Additionally, assisted in training and motivating entry-level sales/product specialists via shadowing… Show more Vigorously and diligently achieved optimal sales performance and world class customer service for a high traffic and high volume automotive dealership. Proactively followed up with sold and unsold customers to build rapport and increase retention rate. Independently applied social media and online marketing to produce higher foot traffic, uphold outstanding reputation, and expand clientele. Additionally, assisted in training and motivating entry-level sales/product specialists via shadowing program and team leadership.Highlights• Achieved 100% consumer net promoter score for 1st and 2nd quarter of 2019 per Subaru of America stats• Retained 100% overall customer satisfaction score for 2nd quarter of 2019 per Subaru of America stats• Reached top Subaru Starlink Security System upgrade penetration for months May and June of 2019 per Subaru of America stats• Generated top overall gross profit for month end of May 2019• Reached top entry level sales in unit volume and gross profit for year 2018 Show less

Lansdale, Pennsylvania, United States

Provided first-class B2B sales for a high volume forklift parts and logistics solutions manufacturer/distributor. Discovered target markets and prospective accounts through competitive analysis and research, developed innovative sales strategies, and produced new ways to make products more attractive. Generated new leads, scheduled sales appointments, and created travel itineraries for regional account manager.

Phillipsburg, New Jersey, United States

Played key role in store management and sales growth by performing the following functions:• Marketing and Sales Development: implement store market plan, conduct marketing research and competitive analysis, support and utilize selling tools, profile potential customers by type and estimated sales volume, and drive product knowledge and specifications.• Human Resources: determine staff needs through ethical leadership and conduct, establish work schedule while maintaining budgeted… Show more Played key role in store management and sales growth by performing the following functions:• Marketing and Sales Development: implement store market plan, conduct marketing research and competitive analysis, support and utilize selling tools, profile potential customers by type and estimated sales volume, and drive product knowledge and specifications.• Human Resources: determine staff needs through ethical leadership and conduct, establish work schedule while maintaining budgeted hours, effectively motivate staff to uphold productive daily workflow and tasks, train/coach employees, talent acquisition to recruit/hire new employees, provide input on performance appraisals, and direct and hold quarterly staff meetings/presentations.• Financial Analysis/Accounting: complete and assess daily batch paperwork to verify proper cash handling and transfer of funds, perform accounts payable process, direct accounts receivable function, review and analyze all financial reports, manage store's Profit and Loss statement, maintain store inventory levels, complete and manage purchase orders, and determine financial needs to grow margins and profitability as well as regulate controllable expenses.• Operations/Administrative Management: ensure and achieve exceptional customer service to wholesale and retail customers, assist in handling customer complaints, troubleshoot store computer system and office equipment, authorize and adhere to company policies and procedures for safety, loss prevention, store merchandising, and product quality control.Highlights• Attained 96.6% of quarterly budgeted sales goal for 4th quarter of 2017 due to autonomously landing a large volume account via lead generation optimization.• Independently developed innovative strategy to reach new regional initiative for increased contractor/pro charge account volume - exceeded store goal by 4% for month of April 2017. My new strategy was then adopted by the regional sales force in all sites. Show less

Easton, Pennsylvania, United States

Driven and enthusiastic trainee in fast-paced retail environment. Effectively gained fundamental understanding of inventory control, pricing analysis, lead generation tools, marketing strategies, additional product knowledge, human resource functions, and all financial and accounting processes.

Allentown, Pennsylvania, United States

Performed outstanding trademark customer service and achieved sales by accurately processing transactions via POS, timely taking and completing customer orders, effectively handling customer inquiries regarding products and product applications via phone and in-person, properly administering customer credit payments, and scheduling outbound deliveries to customers and inter-store transfers. Responsible for stocking and displaying merchandise, safely operating all equipment, maintaining facility… Show more Performed outstanding trademark customer service and achieved sales by accurately processing transactions via POS, timely taking and completing customer orders, effectively handling customer inquiries regarding products and product applications via phone and in-person, properly administering customer credit payments, and scheduling outbound deliveries to customers and inter-store transfers. Responsible for stocking and displaying merchandise, safely operating all equipment, maintaining facility according to company standards, and following designated loss prevention procedures. Show less

Whitehall, Pennsylvania, United States

Dedicated and motivated intern for a Fortune 500 company. Eagerly learned the basic functions of store operations and sales initiative. Quickly developed outstanding customer service skills, product knowledge, and operation of all material handling, tinting, mixing, and testing equipment. Successfully completed all assigned online training coursework and a required final project presentation per the District Manager.

Lansdale, Pennsylvania, United States

Tasks included creating advertisements, website designs, and direct mail, identifying media outlets and content creation for merchandising and promotions, complying with brand marketing guidelines in trademarks, logos, and publications, measuring success of various marketing campaigns, and ensuring the placement and distribution of ads to potential and existing clients within specified time frames while maintaining the company budget. As a work-from-home employee, was responsible for… Show more Tasks included creating advertisements, website designs, and direct mail, identifying media outlets and content creation for merchandising and promotions, complying with brand marketing guidelines in trademarks, logos, and publications, measuring success of various marketing campaigns, and ensuring the placement and distribution of ads to potential and existing clients within specified time frames while maintaining the company budget. As a work-from-home employee, was responsible for independent time and task management. Show less

Schnecksville, Pennsylvania, United States

Responsibilities included, but were not limited to, organizing, maintaining, and set-up of all lab areas (Biology, Microbiology, Chemistry, and Physics), clean-up of all areas of the labs, including caring for and the monitoring of all lab animals, and assist staff with various tasks and assignments when needed. Responsible for independent time and task management in the absence of the lab manager.

Palmerton, Pennsylvania, United States

Performed various tasks for a busy tax office, of which included scheduling and confirming appointments, greeting clients, operating multi-line phone system, filing, faxing, processing client transactions, arranging office repair for office equipment when needed, answering general client questions, marketing all services provided, and any assignments requested by the tax preparers and/or the owner/operator of the franchise.

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor Of Science (B.S.), Business Administration, Business, Management, Marketing, And Related Support Services

Activities and Societies: Cheerleader, Treasurer of the Cheerleading Organization, DanceWorks choreographer Concentration: Management.

Business Administration And Management, General

Cross-registered through LVAIC for two courses accredited toward my Bachelor of Business Administration degree via Cedar Crest.

Associate Of Arts (A.A.), General Studies

Activities and Societies: Campus Christian Fellowship

High School Diploma, College/University Preparatory

Activities and Societies: Cheerleading (Football, Basketball, and Wrestling), Book club member, Leo club member, PAAC (Palmerton Against.