STIG Vulnerability Remediation Project: Executed DISA STIG remediations for 300+ routers and switches, reduced flagged vulnerabilities by 38% in the first 4 months.ACI Rollout: Designed and deployed ACI Spine-Leaf architecture with Nexus 9ks, 6500s, and 9300s and APIC. Cisco DNAC used for enhanced network management.WiFi Deployment: Designed, configured and installed Cisco C9800 controllers, and 9100 series APs for comprehensive WiFi coverage for 4 Presidential Libraries.EIS Circuit Cutovers: Spearheaded circuit cutovers from traditional MPLS to SD-WAN. This includes circuit audits, WAN redesign, BGP implementation, circuit decomms, pre and post documentation, in collaboration with stakeholders and MSPs.Switch Deployment Project: Oversaw configuration, and decommission of legacy switches. Installed new Cisco 9300s for 46 sites. Cisco IOS upgrades for legacy equipmentAsset Management: Conducted inventory audits from loading doc to SNOW inventory, installation, decommission and surplus; responsible for weekly reporting and documentationTechnical Support & Operations: Introduced new NOC/SOC processes for triage, conducted training sessions, collaborated with cross-functional teams for data analysis, network performance, issue resolution. Provided ongoing, technical support for Operations and the NOCMonitoring & Compliance: Utilized SolarWinds and NetBrain for network performance analysis, ongoing reporting to leadership regarding remediation successes and blockers.

Lead NetworkTechnician May 2018 - Feb 2019 Install and configure 38 Windows Desktops for student labs, 2 Cisco 4500s, and 6 3750 series switchesRecabled 3/5 floors for associated student centers, and south admin wingOngoing troubleshooting, patching, and upgrades as requested. Computer Science TeacherSubjects: Basic Components of Computer Systems | Internet Safety Training and Ethics | Basic Cabling

Data Center Migration: Led the expansion of leaf/spine environments, and supported new AWS / Azure cloud deployment Firewall & Security: Refreshed CheckPoint environments, migrated to Fortinet Firewalls; managed F5 DMZ environment, including LTM and GTM configurations for new server farms. VPN Upgrade: Monitored transition from legacy Cisco NAC, upgraded posture assessment parameters for new Cisco Anyconnect VPN project. Pushed policy to over 2000 usersNetOps Change Management Lead - Change advisory approvals and modification councilIncident Management: Participated in 24x7 on-call rotations, performed off-hours maintenance. Supported Cisco MAN, SD-WAN, WLAN, and intranet systems using Wireshark, Syslog, and SpectrumProject MGMT: Applied Agile Lean/ Scrum methodologies to enhance operational efficiency.

Coordinated United Way’s first ever attempts to directly spearhead grassroots community development campaigns in partnership with Astra Zeneca US, John Hopkins University and The Search Institute. Identified, organized, and built youth work groups detention centers to drive United Way’s Developmental Asset Campaign in crime infested neighborhoods

Involved in creating and implementing the largest street ethnography research project in the United States Collected data for a large-scale survey through 500 community survey packets; 36 individual interviews; 3 group interviews; and 6 field observations Gained extensive experience in survey design and administration, field observation techniques, and data collection