Veratrak connects the life sciences supply chain, pairing innovation with breakthrough technologies to achieve remarkable results.We are on a mission to improve the world of healthcare by facilitating collaboration across the supply chain. Whether that be helping Pharmacos break down communication barriers with their outsourced partners, or helping manufacturers coordinate suppliers to deliver critical batches, our platform manages all interactions through a single, standard, compliant and secure platform.

Operational Development - Developed several processes and procedures, increasing efficiency throughout the company by creating a ‘documentation-first’ culture- Led multiple initiatives throughout the company to improve efficiency, implementing technology solutions set for scale.- Oversaw budgets, ensuring optimal savings across all systemsQuality Management System - Led the build of an auditable QMS for healthcare and ISO 9001 compliance- Implemented an electronic document management system, creating an automated document training portal for efficient onboarding of employees and contractors- Created and maintained a large number of policies, procedures, and work instructions within QMSProject Management Office - Initiated system to globally track resource utilisation and capacity- Reporting data to support senior management decisions- Working with project directors to ensure planning and resourcing - Implemented project management tools for every department of the companyRemote Working - Managed the transition to fully remote working in 4 countries (UK, US, Ukraine, Bangladesh)HR - Managed HR for UK, US, and Bangladesh including employee contracts, terminations, UK and US benefits, compliance, adjustments, holiday, onboarding, recruitment, contractor management, NDAs, 401kIT & Compliance - Managed IT compliance in line with GDPR and HIPAA regulations, security in line with ISO 27001, and vulnerability management- Handled day to day IT support, asset management, access controls, system administrationProduct Development & Delivery - Analysis on how to improve commercial products based on market position- Key role in the development of clinical trial recruitment processes, developing technology solutions to improve efficiency and building documentation for scaleabilityAudit and Due Diligence - Responsible for due diligence of IT, HR, QMS for client audits- Management of client audits and due diligence questionnaires

I managed multiple projects for various companies as an operations and marketing specialist. Highlight projects include:- Strategising and deploying marketing plans for international business expansion- Implementing tools and processes for a new start-up to enable scalable product delivery using global remote contractors- Advisory on brand identity and marketing materials

Managed and steered the team during the development of a robust operational infrastructure, playing a critical role in overcoming complex challenges that arose from a high client bank with limited resources. Daily duties and projects in process improvement, HR, security, legal, partnerships, expansion strategy, culture, team structures and strategy based on commercial KPIs, new client lead management, office management and contract management. Achievement highlights include:- Played a pivotal HR and recruitment role, developing and embedding a key recruitment processes which involved robust tools and employee on-boarding through to 3 months into a role, resolving the previous issues with employee retention and personally recruiting 60% of staff across all levels through to senior- Delivered a wealth of compliance input including playing the lead role following the introduction of GDPR, maximising own understanding through memberships to a number of operational networks- Managed the launch of a second office, which included the introduction of a rota system for teams between HQ and secondary offices.- Handled all office and IT management duties

Taking the lead in all communications, branding, partnerships, events, community, company client relations, digital marketing and PR. Notable achievements include:- Launching a successful series of networking events and roundtables aimed at advising company founders on various financial issues- Partnering with numerous co-working spaces and networks achieving significant lead generation- Successfully acquired a major partnership despite intense competition from the big 4 accountancy firms, becoming the exclusive accountancy partner with the largest tech co-working space for tech-start-ups. This significant achievement involved the launch of a second office space- Launching a new website, streamlining the product messaging, unifying the service offerings of the business with the needs of the market

Brought into this leading prestigious classic car auction company to manage various aspects of their regional and international events in Paris, Monaco, and London. Achievement highlights include: - Created and implemented a system for the handling and distribution of all car documents, accessories and parts during and after the auction, successfully shipping hundreds of high-value items to the correct buyers.- Managed the logistics and shipping of high-value cars - Worked with auction specialists to build and manage an ‘Expert Centre’ for customer inquiries and lead generation- Event management from set-up to pack-down, working with various teams to build and run each auction event

Successfully launched and managed this innovative marketing concept which specialised in social mediamanagement, adapting seamlessly to business challenges which included sole control following partner’s departure. Achievement highlights include:- Demonstrated outstanding entrepreneurial abilities during the implementation and overseeing of social media campaigns for multiple SMEs, managing marketing contractors and utilising marketing and strategic expertise- Maintained sole business management control which encompassed company accounting, cashflow, budgeting, forecasting, business operations and implementation of robust business strategies- Built and developed excellent client partnerships, continually maximising service offering and playing a critical role in driving and increasing business growth for multiple companies as well as overseeing contractors

Thrived within an automotive PR and marketing agency (JJC), reporting to the CEO and providing vital PR and marketing management to high-profile clients such as Lamborghini and Bugatti regarding the UK and the Middle East regions. Achievement highlights include:- Robust marketing plan development, event management on a regional and global scale as well as full automotive shipping and logistics control- Forged and managed excellent relationships with press and media partners for the UK and Middle East, utilising outstanding leadership skills during the management of the automotive press fleet- Recognised for exceptional results within a high-profile and large-scale 50th anniversary event for Lamborghini, this global event set in Italy involved 400 cars and personal input as a member of the events management team, organising press attendance and ultimate responsibility as the Event Manager and Press Manager- Managing all media relations and general press requests with official announcements and press releases, involving regular communication with media such as: BBC, Evo Magazine, Top Gear Magazine, Autocar, Octane Magazine, Auto Express and Sky Sports- Management of the UK and Dubai Lamborghini press fleet – lent to media for test drives, features and reviews

Successfully acquired this critical leadership position within this high-profile premium bass guitar manufacturer upon graduating from university, this involved full relocation to Germany. Achievement highlights include:- Events management on a global platform, creative design of large-scale stands for trade show exhibitions and international shipping regarding costly equipment and guitars- Maintained successful exhibition and events management control, leading and steering events teams, managing artist performances and ensuring all events aspects ran smoothly- Achieved significant results within a large music manufacturer expo, leading on the innovative design of the booth, managing the complex shipping of all items and overseeing artist’s performances at the event

I work as a freelance event management professional/consultant with considerable experience in music events, club promotion, stage management, artist relations and festivals. Proven track record for creating successful music nights from scratch.