Ashley Scharpen Email & Phone Number

Menlo Park, CA, US

Client: Walser Automotive Group

Menlo Park, CA, US

• Client: Northern Tool & Equipment
• Proactively meet HR needs by serving as a first point of contact consultant on topics including talent management, employee development, performance management, employee relations, worker’s compensation, and compliance
• Coach business leaders through complex employee relations incidents
• Conduct thorough, objective and equitable investigations of employee complaints or concerns
• Properly document investigation details, mitigating risk and ensuring legal compliance
• Provide advice, guidance, and interpretation of HR policies and procedures while leveraging legal counsel when necessary

Menlo Park, CA, US

• Client: Relievant Medsystems, Inc. (Now Boston Scientific)
• Played an instrumental role in a major HRIS integration project from Insperity (PEO) to ADP Workforce Now
• Assisted in the development of standard operating procedures in the context of employee onboarding
• Performed HR file cleanup in the OneDrive platform (formerly used Egnyte)
• Built out accurate validation tables in ADP to drive the efficiency of system data and analytics
• Utilized ADP analytics to perform in-depth quality audits on personal and employment data

St Paul, MN, US

• Managed staffing needs as a trusted business partner for 18 district locations/departments while facilitating effective relationships with administrators
• Provided training and mentorship to new staff using leadership, empathy, and communication skills
• Successfully navigated 7 bargaining units and their respective contracts, policies, and procedures to ensure accurate and ethical work at all times
• Responded effectively and answer questions from internal stakeholders using strong initiative and sound judgment
• Consulted with bargaining unit leadership during annual budgeting process in the event of staffing changes; staff budgets generally range from $2.5M+
• Reviewed applications, participate in interviews, negotiate employment terms, create offer letters, and onboard employees

Bellevue, Washington, US

As the MERA, I coordinated essential office processes including HR, payroll, benefit administration, resource management, and accounts payable & receivable.AIM Consulting, an Addison Group company, is a rapidly growing leader in technology consulting services and solutions delivery that helps companies compete effectively in the digital world. AIM builds.

Minneapolis, MN, US

• Communicated essential payroll information and resources with team members
• Advised store HR team on HR duties including hiring, terminations, and payroll information
• Partnered with store HR teams and departments to resolve payroll, benefit, and system issues
• Ensured privacy/confidentiality for all data while maintaining company guest service standards
• Demonstrated strong organization skills through meeting project deadlines

Vancouver, WA, US

• Drove the flow of clients and pets through the hospital to maximize the productivity of the team
• Communicated with clients via phone regarding appointment and procedure reminders and follow up services
• Shifted attention among multiple tasks under distracting conditions without loss of accuracy
• Provided professional, efficient, and exceptional service ensuring clients and pets feel cared for
• Educated clients about Optimum Wellness plans, preventative care, pet health needs, and services
• Handled all customer cash and credit transactions and provide resources regarding additional payment options

Minneapolis, MN, US

• Led and supervised a team of 5+ cashiers to deliver fast, fun and friendly service to all guests
• Coached cashiers to enhance overall communication especially regarding red cards.sales
• Promoted a best practice environment to create VIBE moments with all guests
• Controlled payroll by holding team members accountable to work scheduled shifts
• Created an understanding of how operational procedures impact profitability
• Guaranteed the interior and exterior of the store meets Target brand standards

Bloomington, Illinois, US

• Handled incoming inquiries for insurance quotes to maintain a positive, organized initial process
• Up-sold and cross-sold company services to existing clientele
• Coordinated marketing projects to increase sales of services such State Farm Banking
• Updated social media efforts through Facebook to efficiently communicate with clients
• Proficient in State Farm Insurance's customer management database software including ECHO, ABS, Prospector +, as well as initial training with UAX and competitive matrix

St. Paul, Minnesota, US

• Responded to medical needs of athletes by means of taping, electrical muscle stimulation, and ultrasound including follow up reviews with ice or water during and after activity
• Assisted Sports Medicine doctors to ensure attention and quality care of university's athletes
• Maintained clean and organized training room facilities and equipment
• Trained peer assistants to ensure effective and efficient work processes

• Filmed USA Track and Field athletes for research purposes
• Supported technical aspects of the organization by applying programs to analyze athletic performance