Ashley Scharpen Email & Phone Number

Saint Paul, Mn, Us

Menlo Park, Ca, Us

Client: Walser Automotive Group

Menlo Park, Ca, Us

Client: Northern Tool & Equipment• Proactively meet HR needs by serving as a first point of contact consultant on topics including talent management, employee development, performance management, employee relations, worker’s compensation, and compliance• Coach business leaders through complex employee relations incidents• Conduct thorough, objective and equitable investigations of employee complaints or concerns• Properly document investigation details, mitigating risk and ensuring legal compliance• Provide advice, guidance, and interpretation of HR policies and procedures while leveraging legal counsel when necessary• Equitably restore the relationship between employees and their leaders through effective coaching• Develop strategies to properly utilize PIPs and corrective actions • Contribute project management skills to effectively implement company-wide initiatives, plans, and programs including the Retail Attendance Policy, Retail 90 Day Review Policy, and Employee File Organization to achieve business objectives• Respond promptly to employee questions and requests while redirecting and leveraging additional support as needed to ensure follow through• Consistently contribute to team dynamic by maintaining communication with management on important developments and potential issues• Facilitate drug testing to align with safety and worker’s compensation instances• Guide leaders and employees to resources for leaves of absence and ADA accommodations• Review background check results and conduct follow-up interviews as necessary• Ensure Form I-9 compliance for existing and incoming talent

Menlo Park, Ca, Us

Client: Relievant Medsystems, Inc. (Now Boston Scientific)• Played an instrumental role in a major HRIS integration project from Insperity (PEO) to ADP Workforce Now• Assisted in the development of standard operating procedures in the context of employee onboarding• Performed HR file cleanup in the OneDrive platform (formerly used Egnyte)• Built out accurate validation tables in ADP to drive the efficiency of system data and analytics• Utilized ADP analytics to perform in-depth quality audits on personal and employment data• Assisted in auditing invoices of medical benefit setup and costs as well as background checks• Leveraged DocuSign to communicate offer letters, policies and agreements, and sales compensation plans

St Paul, Mn, Us

• Managed staffing needs as a trusted business partner for 18 district locations/departments while facilitating effective relationships with administrators• Provided training and mentorship to new staff using leadership, empathy, and communication skills• Successfully navigated 7 bargaining units and their respective contracts, policies, and procedures to ensure accurate and ethical work at all times• Responded effectively and answer questions from internal stakeholders using strong initiative and sound judgment• Consulted with bargaining unit leadership during annual budgeting process in the event of staffing changes; staff budgets generally range from $2.5M+• Reviewed applications, participate in interviews, negotiate employment terms, create offer letters, and onboard employees• Provided tailored weekly staffing updates to school location administrators

Bellevue, Washington, Us

As the MERA, I coordinated essential office processes including HR, payroll, benefit administration, resource management, and accounts payable & receivable.AIM Consulting, an Addison Group company, is a rapidly growing leader in technology consulting services and solutions delivery that helps companies compete effectively in the digital world. AIM builds long term relationships with the best technology consulting talent in the region and deliver end-to-end on business-critical initiatives with modern technologies and processes. Founded in 2006, AIM Consulting provides strategic guidance and scalable project teams in the areas of Application Development, Data & Analytics, Delivery Leadership, Digital Experience & Mobile, and Infrastructure, Cloud & Enterprise Service Management. Headquartered in Seattle with offices in Denver and Minneapolis and the capability to deliver solutions across the US, AIM Consulting has been repeatedly recognized as one of the nation’s fastest growing private companies and best places to work. Learn more at aimconsulting.com.

Minneapolis, Mn, Us

• Communicated essential payroll information and resources with team members• Advised store HR team on HR duties including hiring, terminations, and payroll information• Partnered with store HR teams and departments to resolve payroll, benefit, and system issues• Ensured privacy/confidentiality for all data while maintaining company guest service standards• Demonstrated strong organization skills through meeting project deadlines

Vancouver, Wa, Us

• Drove the flow of clients and pets through the hospital to maximize the productivity of the team• Communicated with clients via phone regarding appointment and procedure reminders and follow up services• Shifted attention among multiple tasks under distracting conditions without loss of accuracy• Provided professional, efficient, and exceptional service ensuring clients and pets feel cared for• Educated clients about Optimum Wellness plans, preventative care, pet health needs, and services• Handled all customer cash and credit transactions and provide resources regarding additional payment options

Minneapolis, Mn, Us

• Led and supervised a team of 5+ cashiers to deliver fast, fun and friendly service to all guests• Coached cashiers to enhance overall communication especially regarding red cards.sales• Promoted a best practice environment to create VIBE moments with all guests• Controlled payroll by holding team members accountable to work scheduled shifts• Created an understanding of how operational procedures impact profitability• Guaranteed the interior and exterior of the store meets Target brand standards• Eliminated guest wait by being active and visible at the front lanes• Empowered Guest Service Desk team members to use reasonable discretion in all work tasks

Bloomington, Illinois, Us

• Handled incoming inquiries for insurance quotes to maintain a positive, organized initial process• Up-sold and cross-sold company services to existing clientele• Coordinated marketing projects to increase sales of services such State Farm Banking• Updated social media efforts through Facebook to efficiently communicate with clients• Proficient in State Farm Insurance's customer management database software including ECHO, ABS, Prospector +, as well as initial training with UAX and competitive matrix

St. Paul, Minnesota, Us

• Responded to medical needs of athletes by means of taping, electrical muscle stimulation, and ultrasound including follow up reviews with ice or water during and after activity• Assisted Sports Medicine doctors to ensure attention and quality care of university's athletes• Maintained clean and organized training room facilities and equipment• Trained peer assistants to ensure effective and efficient work processes

• Filmed USA Track and Field athletes for research purposes• Supported technical aspects of the organization by applying programs to analyze athletic performance