Ashley Lamastus-Seick Email & Phone Number

Clarkston, Wa, Us

• Collaborate with Payments Leads to strategically schedule and allocate resources for projects, ensuring optimal alignment of skills and adherence to timelines.• Serve as a go-to resource for all Implementation Consultants, providing expert assistance in answering questions and troubleshooting project challenges.• Mentor and provide guidance to junior Implementation Consultants by shadowing their projects, assessing their proficiency, and identifying areas for additional training and development.• Continuously monitor documentation for accuracy and relevance, proactively identifying opportunities for updates or corrections to reflect new processes and eliminate errors.• Collaborate with Higher Ed clients to understand their business objectives, processes, and requirements for implementing Transact Payments solutions.• Provide expert guidance and recommendations to clients on best practices and efficient use of our products or services.• Coordinate with internal teams, including project managers, developers, and support staff, to ensure seamless execution of implementation projects.• Troubleshoot and resolve any technical or operational issues that arise during the implementation process.• Document and communicate project progress, milestones, and potential risks to stakeholders.• Act as a trusted advisor to clients, fostering long-term relationships and identifying opportunities for upselling or cross-selling additional products or services.• Conduct product training sessions for clients, enabling them to effectively utilize and maximize the value of our solutions.• Identify opportunities for process improvements for the larger Payments Deployment team and work with leadership to document process changes.

Remote

Spokane, Washington Area

Senior member of the Student Involvement & Leadership (SIL) central management team, stewarding finances for SIL, Gonzaga Outdoors, Transfer, Veterans & Returning Adult Students, Student Media, and Center for Student Involvement including over 130 club accounts, managing over $700,000 yearly spending.

Spokane, Wa

Spokane, Washington Area

Primary point of contact for Gonzaga University on our eCommerce and payment processor, Cashnet, responsible for the management of 350+ eMarkets, annual deposits of $94m, auditing all petty cash funds on campus, maintaining department website, and providing technical support for campus cashiers.Accomplishments:• Created first Cashnet Cashiering & eMarket Guides used by Gonzaga and other Cashnet Universities• Conference speaker for Blackboard Spring Training on eMarket best practices and Concur repayment integration. • Redesigned entire suite of University eMarkets for new brand standards• Integrated payment processor with vendor platforms including T2 Parking System, Amplo IMLeagues, iModules, and Western Union.

Richland/Kennewick/Pasco, Washington Area

Supported Communications Department of 65 staff including Director of Communications and 4 managers, managed department budget, maintained directorate website and SharePoint, supported salary actions and performance reviews.Accomplishments:• Negotiated online subscription of MLA Style Guide to save the Lab $350k annually• Identified 6% cost savings in space recharge through reallocation of staff office space• Founding member of the North Richland IAAP Chapter• Implemented low-cost webinar series of improving staff morale and productivity

Bachelor’S Degree, Information Technology And Administrative Management

Activities and Societies: Alpha Kappa Psi

Associate’S Degree

Activities and Societies: Running Start