Ashley Self Email & Phone Number

Las Cruces, Nm, Us

Our team of data analysts specializes in Python, Excel, SQL, and Tableau, transforming raw data into actionable insights. We offer advanced data analysis, handling large datasets and performing data cleaning and statistical analysis to uncover trends. In sales analytics, we identify growth opportunities, optimize pricing, and enhance customer retention. Using Tableau, we create interactive dashboards for informed decision-making, shifting businesses from intuition-based to data-driven strategies. With experience across diverse industries, we help clients streamline operations. Our proficiency in key analytical tools ensures precise analysis and efficient workflows. We prioritize clear communication, making complex data accessible. Committed to excellence, we consistently deliver superior results.

Created documentation for routine data tasks and dashboard implementation; established SOPs that improved data accuracy by 13%, maintained HIPAA compliance, and streamlined reporting processes, saving 18 hours weekly. Facilitated weekly quality audits throughout EHR software changeover, ensuring regulatory compliance for Medicaid and Commercial health insurance members and active doulas, reducing error rates and data inaccuracies by 20%. Executed detailed ad-hoc analysis reports across departments, offering actionable insights that enhanced strategic initiatives and directly contributed to a 28% rise in member retention rates. Streamlined report completion through upgrades and automation processes, increasing efficiency and capacity, and reducing output time by 34%. Implemented interactive Google Workspace training modules for EHR software and database management, boosting user adoption rates by 45% and reducing training time by 15%.Conducted monthly ROI analyses for internal and external stakeholders, providing detailed reports and actionable insights to support strategic decision-making and enhance financial performance.

Reconciled and processed over 1,500 debtor records per week of sensitive information in a customer database utilizing spreadsheets as secondary sources for data accuracy. Completed thorough checks to ensure accuracy and corrected any data errors before comparing the data to the internal database to achieve 100% accuracy of data. Analyzed Excel and Google Sheets daily to interpret a high volume of data and maintain consistent quality standards. Facilitated cross-departmental workshops to identify business requirements and operational gaps; engineered data-driven solutions that enhanced productivity by 22% and decreased inaccuracies by 10%. Clarified complex data analyses to stakeholders, ensuring clear understanding and reducing follow-up questions by 13%, thereby improving overall communication efficiency by 20%. Analyzed and prepared reports weekly, resulting in ongoing accuracy of debtors’ information on debtor credit report(s).

New York, Us

Provided timely and effective technical support to 1,000+ students and school masters each term, with an average satisfaction rating of 100%. Maintaining SLA standards of 1 minute or less per conversation. Worked internally with Intercom platform to answer all incoming student questions and concerns. Handed off academic-related questions to proper academic team.

Tx, Us

Collaborated directly with the Department of Education to conduct streamlined financial assessments and formulate data audits to ensure 100% accuracy and compliance. Collected, monitored, and assessed student data in accordance with federal regulations to ensure 100% accuracy for federal aid. Increased retention rate by over 60% each term by upholding security and financial standards for the business and students. Directed data collection and reporting on a daily basis to meet strict timelines and improve the organization's reputation for reliability. Generated weekly data audits to ensure accuracy and compliance, and established necessary improvements when necessary. Increased efficiency by over 40% through improved data collection and reporting processes.

Columbus, Ohio, Us

Developed and executed strategic planning for the beauty category, including product assortment, pricing, and promotions. Developed and executed a strategic plan that increased beauty category sales by 12% year-over-year. Collaborated with cross-functional teams, including merchandising, creative, and finance, to ensure alignment and achieved business goals. Monitored and analyzed sales performance and using data to make informed decisions to drive business growth. Lead and developed a team of beauty associates, providing coaching, training, and support to ensure exceptional customer service and sales performance. Lead a team of 20+ beauty associates at any given time to achieve a 95% or higher customer satisfaction rating.

Las Cruces, Nm, Us

Managed the front desk and greeted visitors, students, and staff in a professional and courteous manner. Answered phone calls and emails, providing information and assistance as needed. Ensured security and safety of the building and its occupants during overnight hours. Monitored surveillance cameras and reported any suspicious activity or safety hazards to the appropriate authorities. Assisted with basic administrative tasks such as filing, data entry, and organizing documents. Provided support to other staff members as needed, including responding to emergencies and incidents. Maintained accurate records of visitor and staff activity, incident reports, and other relevant information. Responded to a medical emergency by calling 911 and providing basic first aid until paramedics arrived, ensuring prompt and effective medical attention. Managed security and safety protocols during a campus-wide power outage due to a winter storm, ensuring the safety of all occupants and reducing panic and confusion.

Provided exceptional customer service and built positive relationships with customers to drive sales. Demonstrated in-depth knowledge of products, including features, benefits, and recommended age ranges, to assist customers in making informed purchasing decisions. Met and exceeded sales targets and goals on a regular basis, through effective product knowledge and customer engagement. Merchandised and organized the store to maximize product visibility and customer interest. Assisted in receiving and unpacking merchandise shipments, and performing inventory management tasks such as stock replenishment and cycle counting. Managed cash and credit card transactions, and maintained accurate records of sales and refunds. Collaborated with store management and other team members to identify opportunities for process improvement and product diversification. Created an eye-catching display for a new product line, multiple times in my role, resulting in a 34% increase in sales for that category.

Master Of Science - Ms, Data Analytics

Certificate, Data Analytics

Bachelor Of Arts - Ba, Psychology