Ashley Sidell, Pmp Email & Phone Number

Wiggins, Co, Us

Denver, Colorado, United States

• Certified loss mitigation waterfall engine results for a client, resulting in the validation of accurate loss mitigation options.• Led several client on-site examinations which resulted in new controls being put in place by clients.• Developed several reporting tools, including developing surveillance products. This included putting together a project charter, meeting with stakeholders, and keeping the project on time and within budget. • Developed marketing materials for the performance management team, including pushing out the new surveillance product.• Monitors and drives daily production to meet deadlines. • Surveillance and oversight of servicing portfolios to ensure servicers meet performance goals and mitigate loss severity.• Escalates compliance risks and issues to the clients to remediate the identified risks.• Leads and mentors a diverse team of professionals, fostering a productive and collaborative work environment. This includes developing, coordinating, and enforcing policies, procedures, and productivity standards amongst a team of 10 analysts.• A liaison for operations providing information on service industry trends, changes at the servicers’ shops, and issues with servicers.• Coordinates and monitors remediation/action plans.• Analyzes, suggests, develops, and implements procedural changes related to oversight to improve efficiency and productivity.• Stays current with industry regulations that affect compliance and decision-making, as well as complete regulatory and compliance training, as required. Expert knowledge in many areas of oversight including but not limited to Loss Mitigation, Foreclosure, Bankruptcy, and Collections.

Denver, Colorado

•Analyze loans using servicing systems and documentation for compliance as defined by client policies/procedures and/or federal regulations like the DOJ standards. •Reconcile loan-level and bond-level documents, including but not limited to loss claims, foreclosure affidavits, filings with bankruptcy courts, insurance claims, and expense reimbursement claims, for accuracy and completeness •Review servicing practices for loans in Bankruptcy to ensure compliance with federal, state and local regulations as well as servicing standards set by the Department of Justice (DOJ).•Review court filings for compliance with federal, state and local regulations as well as servicing standards set by the Department of Justice (DOJ).•Identify, document, and where applicable, resolve loan-level or compliance issues within Clayton systems for reporting to the applicable client •Work closely with management and Quality Control staff to update processes and implement feedback to improve work product, meet departmental goals, and satisfy client expectations •Where applicable, produce or compile reports prior to delivery to the client.•Knowledge of the servicing standards/best practices as defined by the Client, transaction documents, and/or federal guidelines.•Knowledge of servicer systems and documentation and affidavits involved in the default process.•Managed several servicer relationships, tracking issues through resolution•A liaison for Operations providing information on servicer industry trends, changes at the servicers’ shops, and issues with servicers.•Communicated all data issues to the appropriate parties and ensure issues are resolved in a timely manner•Communicated all data issues to the appropriate parties and ensure issues are resolved in a timely manner•Assisted with and lead annual servicer on-site evaluation to include management interviews, file testing, risk assessment and the completion of the final report to be sent to various surveillance clients.

Westminster, Co

• Manage service pipeline to ensure quality, timeliness, and value.• Review and submit bids to Investor as needed, including following up on denials. • Researched and analyzed loan history and mortgagee neglect.• Provide assistance with Asset Specialist functions as needed. Responsible for following company, client, government agency and local municipality rules when making decisions. • Addressed escalated FHA inquiries• Coordinated cut bid process• Reported damages• Provided assistance to Asset Coordinator and/or Managers• Addressed HUD Denials• Process service request from client teams• Handle any billing errors from all departments• Email and coordinate completion dates for work.

Getzville, Ny

• Review timeframes from the start of foreclosure until conveyance• File Claims without Conveyance of Title• Review and determine curtailment for bill backs• Complete Advice of Payments• Experience using systems such as CMAX, LPS, TPX, Director, FHA Connection, Yardi, MSI & Safeguard sites.• Continued furthering knowledge by attending regular trainings to increase knowledge and keep up to date with the latest HUD guidelines• Understand the eviction process and review photos to determine the first time a property was vacant• Understand of Foreclosure process from the time of default until a claim is filed.• Maintain friendly and professional customer and associate interactions• Attended HUD training, and several informational trainings to help further knowledge with investors• Assisted in Loss Mitigation Underwriting and have an understanding in Loss mitigation• Completed Career Development Courses to essentially move into management• Involvement with Employee Engagement which helps with department moral • Mentored any new hires and assist them to become familiar and great in their new roles

Bachelor'S Degree, Project Management, 3.50

Bachelor Of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General