Ashley Kincaid work email
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Ashley Kincaid personal email
Ashley Kincaid is a Helping to build relationships to drive success from Lead to Cash: Channel Commissions / Sales Compensation / Oracle Incentive / SPIFF / Xactly / Pivot at Pivotal com. She is proficient in Sign Languages. Colleagues describe her as "I had the pleasure of working with Ashley in several capacities while working at TeleNetwork. My first direct experience with her was as the general training manager. At this time Ashley was on another team as a senior support specialist. As the training manager, I first noticed that she was a key asset in employee onboarding and retention. Her capabilities to rapidly support the new hires, and help them acclimate to the difficult working environment, were critical to the team’s, and company’s, success. Eventually I was tasked with taking over the team she was on. Naturally, I relied on Ashley’s skillsets in order to maximize our success. From new hire onboarding, to managing the most difficult of customers, Ashley was an all-star. Not only was she consistently on time, she was always also willing to work the harder shifts that benefited the company the most. I received numerous supervisor escalations of customers wishing to praise Ashley on how quickly and pleasantly she was able to assist them with their technical troubles. In times of need, Ashley was even called on to take a supervisory role, helping to ensure the entire business continued to execute without pause. For her efforts, I was able to provide Ashley more raises than anyone else on my team. In summary Ashley is calm, confident, reliable, and intelligent; and it is clear that she is destined to keep excelling in anything she puts her mind to."
Pivotal Com
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Pivotal ComNew Braunfels, Tx, Us
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Pivotal CommissionsPivotal Com Apr 2023 - Present
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Sr. Commission AnalystXplor Mar 2023 - Aug 2023After 6 months in role, my notice was provided. I was offered new training, more management involvement. I gratefully declined as the whole process, front to end, was scraped as insight was provided to management. Left on good terms. -
Partner Commission AnalystIntermedia Cloud Communications Aug 2022 - Feb 2023Sunnyvale, California, UsManage external partner commissions, incentives, contracts and profiles. Managed Netsuite daily for accrurals, JEs, vendor profiles, payments, etc. -
Sales Compensation AnalystOutreach Nov 2021 - Aug 2022Seattle, Washington, Us -
Commission AnalystRackspace Aug 2019 - Nov 2021San Antonio, Texas, Us -
Operations Manager, Strategic AccountsRackspace Sep 2017 - Aug 2019San Antonio, Texas, Us -
Online SpecialistRackspace Jul 2016 - Sep 2017San Antonio, Texas, Us -
Technical WriterJana, Inc. Sep 2015 - Jul 2016Universal City, Tx, Us -
Tsr Team LeaderTelenetwork Nov 2012 - Dec 2014San Marcos, Tx, UsSummary: Manage 30+ technical support agents while ensuring signature lease agreements with various vendors. Responsibilities: Coach, Observe, and Mentor agents. Manage employee status, performance reviews, scheduling and various needs.Trend possible outages nationwide and communicate with vendors daily.Follow up with CEO Escalations, Allocations and contributions effecting SLAMaintain and Coach agents on NPS, AHT and FCRTrack, Report and Administer training materials/documents -
Level 2 Technical Support RepresentativeTelenetwork Feb 2007 - Jan 2012San Marcos, Tx, UsSummary: Answer, track, screen and route incoming phone calls from various ISP while assisting other agents with support, approval and/or coaching.Responsibilities:Type, proofread and submit escalation forms. Provide customer service and technical assistance to clients and their customers over the phone. Maintain sales quota for additional productsProvide support for dial-up and DSL connections on PC and Macintosh for 12 different ISPs. Maintain customer files and review for completeness. Perform customer callbacks and perform supervisor calls. -
Administrative AssistantCoworx Staffing Sep 2005 - Jun 2006Responsible for 12-line phone system. Responsible for applicant background checks, drug screens, interviewing and employment verification. In charge of report writing and delivery (EEOC, quality control, I9, W4, etc.) . Lead training classes of up to 15 employees for various different hardware/software. Coordinated conference calls, along with daily office tasks.
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Manuscript TypistDarren Hawkes Jun 2004 - Aug 2005
Ashley Kincaid Education Details
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The University Of Texas At San AntonioTechnical And Scientific Communication -
Global Outreach Virtual Edu.Social Sciences -
Fossil Ridge High SchoolGeneral Studies -
The University Of Texas At San Antonio
Frequently Asked Questions about Ashley Kincaid
What company does Ashley Kincaid work for?
Ashley Kincaid works for Pivotal Com
What is Ashley Kincaid's role at the current company?
Ashley Kincaid's current role is Helping to build relationships to drive success from Lead to Cash: Channel Commissions / Sales Compensation / Oracle Incentive / SPIFF / Xactly / Pivot.
What is Ashley Kincaid's email address?
Ashley Kincaid's email address is ak****@****dia.net
What schools did Ashley Kincaid attend?
Ashley Kincaid attended The University Of Texas At San Antonio, Global Outreach Virtual Edu., Fossil Ridge High School, The University Of Texas At San Antonio.
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