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Ashley Smit Email & Phone Number
Director of Rooms
at
Hilton London Metropole
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Rooms
Location
Egham, England, United Kingdom
Company size
Who is Ashley Smit? Overview
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Quick answer
Ashley Smit is listed as Director of Rooms at Hilton London Metropole, a with 261 employees, based in Egham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ashley Smit.
Ashley Smit previously worked as General Manager at Grovefield House Hotel and Director of Rooms at Fairmont Windsor Park. Ashley Smit holds Shine Gm, General Manager Development Program from Hilton Leadership Series.
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Hilton London Metropole
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Profile bio
About Ashley Smit
A passionate hotelier with over 17 years of international experience. Leading in almost all categories of hotels, i.e. full service, convention, luxury, resorts, airport and boutique properties. Promoting a culture of excellence through the principle of learning and sharing, to ensure that everyone is empowered to be a leader in the business! 💪🏻 A proven track record in leading large teams, spearheading projects, including hotel pre-opening, refurbishments, technology implementation and overall business improvement.An advocate for continuous development and using all available resources to improve my knowledge and business capabilities, with a great impact coming from certifications through Harvard Business Publishing, Harvard Mentor Manager, Hilton and LinkedIn Learning.Recently acquired a certification in Business Analytics and Revenue Management, supporting my experience with the technical understanding and tools to improve data-driven decision making.Pursuing leadership roles where I can eagerly contribute to meaningful change, drive innovation and deliver results.
Current workplace
Ashley Smit's current company
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Hilton London Metropole
11 roles
Ashley Smit work experience
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General Manager
Grovefield House Hotel
Jul 2024 - Nov 2024
Director Of Rooms
251 Hotel Bedrooms – Luxury15 Meeting rooms 19,986 Sq. Ft. (8,624 Sq. Ft. largest venue)7 Restaurants and bars Award winning destination Spa• Oversee the operations of the front office, housekeeping, guest relations, concierge and reservations• Directing over 100 associates, providing daily support in operations and driving projects that continuously improve the Guest experience• Implementation and training of Leading Quality Assurance (LQA) and brand standards • CRM and online review management
Feb 2023 - Feb 2024
Director Of Operations
667 Hotel Bedrooms – Full Service20 Meeting rooms 26,964 Sq. Ft. (8,859 Sq. Ft. largest venue)9 Restaurants and bars (+-1500 covers daily)• Directing all aspects of the hotel operations, including IT, Guest Experience, Front Office, Housekeeping, Engineering, Fitness and Recreation, Security, Food and Beverage, Culinary and Food Safety Management• 2 restaurants/bars and the business centre renovated • Repositioning of the F&B, entertainment and marketing plan refresh, delivering +60% increase in revenue vs 2019 and improved guest satisfaction• Hosting of major events, several heads of state and other influential guests• HACCP implementation and compliance• Budget preparation, presentation and strategic planning• Tech integration and management, i.e. KIPSU, SynnergyMMS, Medallia• Deputize for the General ManagerTraining and Development: Shine 2 (GM Development Program)
Nov 2020 - Jan 2023
Operations Manager
54 Hotel Bedrooms – Upper Scale Full ServiceAdditional phase with 98 Hotel Bedrooms in development• Pre-opening activities including hotel fit out• Full hotel team recruitment and development• Brand identity creation and positioning • Development of leading HR policies and procedures • SOP development and implementation• Free Trade Zone - Procurement, international shipping, clearing and logistics
Oct 2017 - Nov 2020
Front Office Manager
328 Hotel Bedrooms – Full Service with 9,508 Sq. Ft. Meeting Space• Full refurbishment of hotel, rooms and F&B outlets• Business Lounge - Led the full refurbishment and reopening• Team development and performance management to meet all objectives / KPIsTraining and Development: • Completed Shine4D 2016 - Development program to prepare for next role as Director of Operations • Completed Elevate 3 – 2016 Hilton Leadership Series • Project Manager for the opening of a new Business Lounge – May 2016• Active participator in full hotel refurbishment program 2015 – 2017 Winner of the Department of the Year 2016 Best Manager Award 2015
Feb 2015 - Sep 2017
Food And Beverage Manager
• Leading a multiple outlet operations, meeting and event facilities• Refurbishment and reopening of all day dining restaurant VASCOS• Hosting VIP and other major events, i.e. World Economic Forum (WEF)
Oct 2016 - Mar 2017
Assistant Front Office Manager
243 Hotel Bedrooms – Luxury Full Service A member of The Leading Hotels of the World (LHW)Leading Quality Assurance (LQA)
Aug 2013 - Jan 2015
Front Office Supervisor / Night Manager
1193 Hotel Bedrooms – Full Service with 200,000 Sq. Ft. Meeting Space
May 2012 - Apr 2013
Front Office Manager
152 Hotel Bedrooms & 91 Timeshare, Self-Catering Chalets49,420 Sq. Ft Meeting Space (13,024 Sq. Ft. largest venue)• RCI Gold Crown Resort• Timeshare management• Golf Club House Management
Mar 2009 - Apr 2012
Apr 2007 - Mar 2009
4 education records
Ashley Smit education
Shine Gm, General Manager Development Program
Hilton Leadership Series
Shine4D 2016, Operations Management
Hilton Leadership Series
Diploma In Accommodation Services, Diploma In Food And Beverage Services, Assistant Chef, Hospitality Management
The Fern Hill Hotel And Training College
Education record
Carter High School
FAQ
Frequently asked questions about Ashley Smit
Quick answers generated from the profile data available on this page.
What company does Ashley Smit work for?
Ashley Smit works for Hilton London Metropole.
What is Ashley Smit's role at Hilton London Metropole?
Ashley Smit is listed as Director of Rooms at Hilton London Metropole.
Where is Ashley Smit based?
Ashley Smit is based in Egham, England, United Kingdom while working with Hilton London Metropole.
What companies has Ashley Smit worked for?
Ashley Smit has worked for Hilton London Metropole, Grovefield House Hotel, Fairmont Windsor Park, Hilton, and Hilton Durban.
How can I contact Ashley Smit?
You can use AeroLeads to view verified contact signals for Ashley Smit at Hilton London Metropole, including work email, phone, and LinkedIn data when available.
What schools did Ashley Smit attend?
Ashley Smit holds Shine Gm, General Manager Development Program from Hilton Leadership Series.
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