Ashley Smit

Ashley Smit Email and Phone Number

Director of Rooms @ Hilton London Metropole
Egham, GB
Ashley Smit's Location
Egham, England, United Kingdom, United Kingdom
About Ashley Smit

A passionate hotelier with over 17 years of international experience. Leading in almost all categories of hotels, i.e. full service, convention, luxury, resorts, airport and boutique properties. Promoting a culture of excellence through the principle of learning and sharing, to ensure that everyone is empowered to be a leader in the business! 💪🏻 A proven track record in leading large teams, spearheading projects, including hotel pre-opening, refurbishments, technology implementation and overall business improvement.An advocate for continuous development and using all available resources to improve my knowledge and business capabilities, with a great impact coming from certifications through Harvard Business Publishing, Harvard Mentor Manager, Hilton and LinkedIn Learning.Recently acquired a certification in Business Analytics and Revenue Management, supporting my experience with the technical understanding and tools to improve data-driven decision making.Pursuing leadership roles where I can eagerly contribute to meaningful change, drive innovation and deliver results.

Ashley Smit's Current Company Details
Hilton London Metropole

Hilton London Metropole

View
Director of Rooms
Egham, GB
Employees:
261
Ashley Smit Work Experience Details
  • Hilton London Metropole
    Director Of Rooms
    Hilton London Metropole
    Egham, Gb
  • Grovefield House Hotel
    General Manager
    Grovefield House Hotel Jul 2024 - Nov 2024
  • Fairmont Windsor Park
    Director Of Rooms
    Fairmont Windsor Park Feb 2023 - Feb 2024
    London Area, United Kingdom
    251 Hotel Bedrooms – Luxury15 Meeting rooms 19,986 Sq. Ft. (8,624 Sq. Ft. largest venue)7 Restaurants and bars Award winning destination Spa• Oversee the operations of the front office, housekeeping, guest relations, concierge and reservations• Directing over 100 associates, providing daily support in operations and driving projects that continuously improve the Guest experience• Implementation and training of Leading Quality Assurance (LQA) and brand standards • CRM and online review management
  • Hilton
    Director Of Operations
    Hilton Nov 2020 - Jan 2023
    Transcorp Hilton Abuja | Federal Capital Territory, Nigeria
    667 Hotel Bedrooms – Full Service20 Meeting rooms 26,964 Sq. Ft. (8,859 Sq. Ft. largest venue)9 Restaurants and bars (+-1500 covers daily)• Directing all aspects of the hotel operations, including IT, Guest Experience, Front Office, Housekeeping, Engineering, Fitness and Recreation, Security, Food and Beverage, Culinary and Food Safety Management• 2 restaurants/bars and the business centre renovated • Repositioning of the F&B, entertainment and marketing plan refresh, delivering +60% increase in revenue vs 2019 and improved guest satisfaction• Hosting of major events, several heads of state and other influential guests• HACCP implementation and compliance• Budget preparation, presentation and strategic planning• Tech integration and management, i.e. KIPSU, SynnergyMMS, Medallia• Deputize for the General ManagerTraining and Development: Shine 2 (GM Development Program)
  • Hilton
    Operations Manager
    Hilton Oct 2017 - Nov 2020
    Legend Hotel Lagos Airport, Curio Collection By Hilton | Lago, Nigeriau
    54 Hotel Bedrooms – Upper Scale Full ServiceAdditional phase with 98 Hotel Bedrooms in development• Pre-opening activities including hotel fit out• Full hotel team recruitment and development• Brand identity creation and positioning • Development of leading HR policies and procedures • SOP development and implementation• Free Trade Zone - Procurement, international shipping, clearing and logistics
  • Hilton
    Front Office Manager
    Hilton Feb 2015 - Sep 2017
    Hilton Durban | Kwazulu-Natal, South Africa
    328 Hotel Bedrooms – Full Service with 9,508 Sq. Ft. Meeting Space• Full refurbishment of hotel, rooms and F&B outlets• Business Lounge - Led the full refurbishment and reopening• Team development and performance management to meet all objectives / KPIsTraining and Development: • Completed Shine4D 2016 - Development program to prepare for next role as Director of Operations • Completed Elevate 3 – 2016 Hilton Leadership Series • Project Manager for the opening of a new Business Lounge – May 2016• Active participator in full hotel refurbishment program 2015 – 2017 Winner of the Department of the Year 2016 Best Manager Award 2015
  • Hilton Durban
    Food And Beverage Manager
    Hilton Durban Oct 2016 - Mar 2017
    Durban Area, South Africa
    • Leading a multiple outlet operations, meeting and event facilities• Refurbishment and reopening of all day dining restaurant VASCOS• Hosting VIP and other major events, i.e. World Economic Forum (WEF)
  • Legacy Hotels & Resorts
    Assistant Front Office Manager
    Legacy Hotels & Resorts Aug 2013 - Jan 2015
    Michelangelo Hotel | Sandton, South Africa
    243 Hotel Bedrooms – Luxury Full Service A member of The Leading Hotels of the World (LHW)Leading Quality Assurance (LQA)
  • Hyatt Hotels Corporation
    Front Office Supervisor / Night Manager
    Hyatt Hotels Corporation May 2012 - Apr 2013
    Hyatt Regency New Orleans | Louisiana, Usa
    1193 Hotel Bedrooms – Full Service with 200,000 Sq. Ft. Meeting Space
  • Champagne Sports Resort
    Front Office Manager
    Champagne Sports Resort Mar 2009 - Apr 2012
    Central Drakensberg, South Africa
    152 Hotel Bedrooms & 91 Timeshare, Self-Catering Chalets49,420 Sq. Ft Meeting Space (13,024 Sq. Ft. largest venue)• RCI Gold Crown Resort• Timeshare management• Golf Club House Management
  • Makaranga Garden Lodge
    Front Office Manager
    Makaranga Garden Lodge Apr 2007 - Mar 2009
    Kloof, South Africa
    21 Hotel Bedrooms – Full Service

Ashley Smit Education Details

  • Hilton Leadership Series
    Hilton Leadership Series
    General Manager Development Program
  • Hilton Leadership Series
    Hilton Leadership Series
    Operations Management
  • The Fern Hill Hotel And Training College
    The Fern Hill Hotel And Training College
    Hospitality Management
  • Carter High School
    Carter High School

Frequently Asked Questions about Ashley Smit

What company does Ashley Smit work for?

Ashley Smit works for Hilton London Metropole

What is Ashley Smit's role at the current company?

Ashley Smit's current role is Director of Rooms.

What schools did Ashley Smit attend?

Ashley Smit attended Hilton Leadership Series, Hilton Leadership Series, The Fern Hill Hotel And Training College, Carter High School.

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