Wrote and edited copies for social media platforms.Supported pre-campaign preparations.Liaised with existing and potential partners for collaborations/partnerships. Designed basic artworks for social media campaigns and partners. Secured partnerships deals to increase awareness and sales.Compiled social media and campaign data sets.

Responsible for interacting with guests and providing excellent customer service.Demonstrated a knowledge of external locations, attractions and landmarks in the vicinity.Ensured performer safety and well-being.Time management for shows, and meet and greet.Wrote daily reports for shows and sets.Assist in night events and in-house events.

Checked in guests, illustrated hotel policy, clearly provided information about the area, transportation, tourist attractions, restaurants, booked cabs and tours for the guests.Computed bills and take payments.Handled customer queries and complaints.Handled payments by credit card or cash and preparing final invoices for customers at check out.Patiently and kindly dealt with complaints and problems with empathy for guest’s situation.Prepared final invoices at checkouts and taking payments.Responsible for providing a friendly welcome and high-quality service from guest arrival to departure.

Answered queries from customers.Assured the highest standard of customer care and service at all the time.File organizing and file management.Handled guest complaint and request.Maintained a polite, pleasant, and professional demeanor.Organization and supervision of administrative work.Managed database system of guests and reservations.Provided administrative support to staff members in a fast-paced environment.Received calls, prepared paperwork, and processed cash, check, and credit card transactions.Scheduled and confirmed appointments.Supported other employees to serve customers.