Ashley So Email & Phone Number
Who is Ashley So? Overview
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Ashley So is listed as Diligent and adaptable based in Hong Kong SAR, Hong Kong, Hong Kong. AeroLeads shows a matched LinkedIn profile for Ashley So.
Ashley So previously worked as Assistant Officer at Construction Industry Council and Assistant Operations Manager at Sogroups Holdings Ltd. 數團控股有限公司. Ashley So holds Bachelor Of Business Administration - Bba from Birmingham City University.
About Ashley So
Ashley So is a Diligent and adaptable.
Listed skills include Call Centers, Zendesk, Customer Service, Customer Escalation Management, and 8 others.
Ashley So work experience
A career timeline built from the work history available for this profile.
Assistant Operations Manager
Senior Customer Service Executive
- Handle daily CS operation- Handle escalation complaint if customers were not satisfied after speaking with CSRs including calls/emails/face-to-face customers- Coach new recruits- Communicate with other department to improve the company operations- Communicate with merchants/sales to settle problem case of customers- Handling social media complaints via.
Customer Service Executive (Voc)
- handle escalation complaint- handle product replacement- handle social media complaint via Facebook, Consumer Council
Senior Customer Care Officer
- Call Center- Handle daily operation- Handle escalation calls if customers were not satisfied after speaking with customer care agents- Coach new recruits- Communicate with other department to improve the company operations- Communicate with merchants/sales to settle problem case of customers- Handling social media complaints via Facebook, Wechat- Assist.
Customer Care Officer
- Call Center- Provide quality service and support to customers- Handle daily customer enquiries and complaints via phone and e-mail - Follow up status of pending customer service case, including deals purchased and technical service request- Respond to clients requirements with suitable solutions- Liaise and co-ordinate with sales team & technical team.
Customer Service Assistant
- Answer incoming phone calls and take messages as required- Handle incoming/outgoing faxes, mail, couriers- Handle ad hoc projects and other admin duties when assigned- Quotation to customer after device checking if broken- Handle incoming/outgoing faxes, mail, couriers- To provide general office administrative support, maintain office supplies, POSM &.
Ashley So education
Frequently asked questions about Ashley So
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What is Ashley So's role at their current company?
Ashley So is listed as Diligent and adaptable.
Where is Ashley So based?
Ashley So is based in Hong Kong SAR, Hong Kong, Hong Kong.
What companies has Ashley So worked for?
Ashley So has worked for Construction Industry Council, Sogroups Holdings Ltd. 數團控股有限公司, Lg Electronics, Beecrazy, An Ensogo Company, and Smartone.
How can I contact Ashley So?
You can use AeroLeads to view verified contact signals for Ashley So, including work email, phone, and LinkedIn data when available.
What schools did Ashley So attend?
Ashley So holds Bachelor Of Business Administration - Bba from Birmingham City University.
What skills is Ashley So known for?
Ashley So is listed with skills including Call Centers, Zendesk, Customer Service, Customer Escalation Management, Customer Relations, Customer Retention, Customer Satisfaction, and Customer Support.
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