Ashley Makeever Email & Phone Number

Milwaukee, WI, US

Greater Milwaukee Area

Greater Milwaukee Area

An enduring commitment to enhance the lives of our nation's seniors through quality, excellence, and integrity. By providing outrageous service with an unexcelled response to customer needs.-Primary liaison between our customers, suppliers, and account managers.-Proactively work to reduce transaction costs and realize zero-defect customer service by.

Milwaukee, WI

Oversee successful execution of each dish from the kitchen prior to table delivery. Craft pourover & Chemex coffees as well as espresso beverages to complement desserts. Take reservations and ensure even distribution of customer flow. Update and maintain chalkboard displays throughout the restaurant. Train new employees on operations as needed.

Milwaukee, WI

Handle inbound calls related to dental & supplemental insurance claims, benefits, and billing issues. Process changes using multiple programs on dual monitors while maintaining speed, quality and accuracy. Translate for Spanish-speaking customers in all lines of business. Act as the front line of service for all company issues and de-escalate problems as.

Whitefish Bay, WI

Oversee front end operations, managing a team of 12-20 employees on a daily basis. Attend monthly meetings of the Sendik’s Safety Team to discuss health and safety issues in the store and company. Manage the Personal Development Plans of 10-15 employees, assisting them in growth within the company. Assist with customer service office duties such as order.

Contributed reviews of concerts in the Milwaukee/Chicago area; Collaborated with local photographer to provide dynamic content

Pitched, researched and drafted articles for online publication; Contributed daily to “Today in Milwaukee” section of website; Posted website content to Pinterest and Tumblr

Milwaukee, WI

Trained & assessed all new store employees on operations. Managed ordering & inventory levels, paperwork and deposits. Implemented company-wide customer service initiative in 2011. Crafted specialty coffee and espresso beverages, using SCAA approved techniques. Managed the South Shore Farmer's Market coffee stand in summer 2010, overseeing a rotating staff.

Milwaukee, WI

Transferred all files from Word to PDF for publication of the 2013 issue. Compiled a database of 40 years' content into an organized, consistently formatted, aesthetically pleasing binder to be presented at AWP. Reviewed submissions and contest entries. Drafted subscription renewal letters for recurring memberships. Corresponded with contributors to.

Kaukauna, WI

Reconciled daily restaurant and pro shop sales in Excel, made weekly deposits, and created a digital customer database from over 10 years of paper files. Managed A/R, A/P and bi-weekly payroll using Quickbooks.

Bachelor Of Arts (B.A.), Creative Writing

Activities and Societies: Intern - Cream City Review, Contributor - furrow, ChoraleStudied Choral Education before switching my focus to.

Music Teacher Education

Activities and Societies: Phoenix Chorale, Vocal Jazz Ensemble, Jazz Ensemble, Concert Band, Musical Theatre, Private Lesson Accompanist.