Ashley Staggs Email & Phone Number

Supervisor of the call center at Farmers Bank and Trust.

Magnolia, Ar 71753

Magnolia, Ar 71753

Rapidly and efficiently prepare customer and ATM cash and change orders• Organize, stock and maintain Teller window area• Continue education on current banking products and services through BAI andAmerican Banker's Association• Maintain balancing record with 97% accuracy• Open new accounts with numerous additional products sold• Ability to open and make withdrawals from IRA's and CD's• Handle various accounting transactions• Create member account profiles on NetTeller online banking program• Collect customer loan payments• Sell cashier's checks and money orders• Execute wire transfers, stop payments, holds, and account transfers• Answer telephone inquiries on banking products including checking, savings, loansand line of credit• Maintain friendly and professional customer interactions• Rent and maintain Safe Deposit boxes• Run credit checks on all new customer account openings• Train new Tellers• Balance ATM, vault, and coin machine

Answered telephone calls and responded to inquiries• Assisted in maintaining preparation and service in a sanitary condition• Organized eating, service, and kitchen areas• Greeted each customer with friendly eye contact• Helped with preparation, set-up, and service for catering events• Took food orders and relayed orders to kitchens or serving counters• Trained new employees• Managed guest checks, collected cash and processed credit cards• Provided excellent customer service

High School Diploma, Current Student, Business Administration And Management, General

Business

High School Diploma

Activities and Societies: FBLA Science Club Spanish Club Cheerleading/Dance Yearbook School Council