Ashley Stogner Ts Iat Iii Email & Phone Number

Wiesbaden, He, De

Wiesbaden, Hesse, Germany

Usag Humphreys, Pyeongtaek, South Korea

Project Manager working with the Senior Project Manager to provide C4I customers with responsive, flexible Management support on issues relating to personnel, coordination, logistics, maintenance, performance, project management, quality control, and evaluation issues.Participate in Integrated Process Teams (IPTs) and other technical and management meetings and reviews, as required by Government, to assist with planning for, integrating, and installing both engineering and technical solutions.Ensure development and implementation of efficient and effective standardized operating procedures (SOPs) for the Tasks required by on the PWS.Manage a variety of near term and long term complex multiyear projects that have numerous milestones, interdependencies, various stakeholders and that will require complete documentation to include, but not limited to, business case, project plan, project charter, milestone schedule, project schedule, Gantt chart, RACI chart, WBS, risk management, action items, meeting minutes and project closeout documents.Coordinate with the responsible Government project advocates and gather information from various Government stakeholders as well as sub develop and maintain project management products such as schedules and milestone charts as it pertains to Integration and Installation of Engineering Solutions and Technical Solutions to accomplish projects.

P’Yŏngt’Aeng-Ni, Gyeonggi, South Korea

Supporting a 24x7x365 environment requiring flexibility in work hours.Responsible for providing the first-line of customer support of hardware, systems, sub-systems and/or applications for customers and/or employees.Answers basic questions about installation, operation, configuration, customization, and usage of assigned products.Apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.Escalates complex problems to higher tiers as required.Typically provides customer support for internal and external customers.Escalates complex problems to higher level of expertise within organization.Documents all customer interactions within a ticketing system.Resolve technical problems and answers queries by telephone or self-service ticket for English and Korean speaking customers in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.Route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases.Alert management to recurring problems and patterns of problems.

P’Yŏngt’Aeng-Ni, Gyeonggi, South Korea

• Responsible for installing, maintaining, and servicing a variety of telephone equipment, installing voice and data communication circuits, security cameras, door access, and cabling.• Project consisted of installs, moves, repairs, and modifications to Telecommunications Rooms (TR) and related equipment according to job order specifications, standards, and procedures by repairing voice and data equipment, determining cable, wire and equipment needed to accomplish the service requested.• Patching circuits, cross-connects, and equipment, interconnecting circuits to ECS or at the vendor demarcation location, testing and verifying proper operation of the installed circuits and/or equipment, verifying that the circuits and/or the equipment provides the service requested by the customer.

P’Yŏngt’Aeng-Ni, Gyeonggi, South Korea

• In Support of the YRP INC 3 Program Network Sensor/Fiber Alarm PDS System.• Knowledge of Protected Distribution Systems (PDS) and applicable security requirements through daily use.• Managed local contractors with the installation of Multimode and Singlemode fiber optic cables for the Alarm sensor equipment all while abiding by current infrastructure installation standards.• Managed the teams of Korean and US installers during installation of all fiber optic cables and equipment.• Worked directly with our customers on site by answering questions regarding how the system operates and planning daily operations.• Developed, designed, and built Engineering Implementation Plans (EIP) for all facilities throughout the USAG Humphreys Military base as part of the Yongsan relocation plan under YRP Inc 3.• Diverse understanding of military operations, organizations, and operational information requirements.• Excellent written and oral communication skills, customer service oriented, and possess project management skills.• Proactive in analyzing problems and identifying solutions during all phases of design and installation.• Executed engineering tasks as a team lead to provide acceptable quality standards throughout the project life cycle. • Collaborated with internal team members and external stakeholders to solve complex problems.

P’Yŏngt’Aeng-Ni, Gyeonggi, South Korea

• Independent ISP lead for the optical characterization team to include testing and analyzing Chromatic Dispersion, Polarization Mode Dispersion, and Attenuation Profile testing and reports at various locations throughout South Korea for the U.S. Army’s 1st Theater Tactical Signal Brigade and DISA.• Provided hands-on training to junior team members in operation of optical equipment and testing to allow the team members to work independently to perform these tasks.• Trouble shooting of various ISP/OSP issues during testing to locate, test, and evaluate data for validity during testing process.• Assess, report, and provide brief analysis of OSP testing results to the project manager and other team leads.• ISP/OSP testing requires an elevated level of technical expertise and accuracy to ensure the information going to the GOV POC is accurate. This information is used to establish transport connections of 100G high speed data communication lines and requires accuracy.• Provided multiple test results and analysis for testing multiple times per week. Information needs to be accurate to avoid negative feedback from customer• Provided feedback to project managers regarding most effective scheduling to cover multiple tasks at multiple locations. • Pre-coordinated all site access with facility POCs, and security managers with accurate timelines, locations, equipment used prior to any work being performed to ensure all security measures were met.• Monitored project costs to the government and performed responsible reporting of time, and expenses for travel to remote locations.

Usag Camp Casey, South Korea

• Responsible for ensuring that Inside Plant – Active (ISPA) equipment is prepared to be put on the network prior to installation in accordance with (IAW) local NEC TTP. Maintain and service the following equipment• Responsible for inputting all interface descriptions onto all user‐facing ports for all new ISPA equipment IAW Defense Information System Network‐Enterprise Network. • Responsible for updating all Internetwork Operating System and mitigating Information Assurance Vulnerability Alert for all new equipment being migrated onto the existing network. • Responsible for uploading all circuit trace drawings and updating rack elevations to a SharePoint site.• Responsible for tracking all installed and removed equipment.• Responsible for troubleshooting network devices and preforming corrective actions• Responsible for installation of equipment

Seoul, South Korea

• Supported the Korea-Inc2C IPT Lead under PdM P2E PEO EIS during multiple project meetings throughout the week; discussed the current status of the many different work locations; received project status from the integrator and addressed project issues; met with the primary stakeholders to provide updates and discuss issue resolution; discussed multiple changes in project requirements and the projected completion timelines for various task.• Supported administrative activities, such as managing, manpower and resource planning, creating NIPR/SIPR account for users, processing 700-19/LOA package for YRP/LPP Increment 2c personnel.• Perform complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues, which would require a report and recommend solutions.• Collaborate with engineers to select appropriate design solutions or ensure a compatible of infrastructure/system components, evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability.• Document findings and recommend new procedures, systems, and organizational changes, including staffing, equipment, and facility requirements.• Conduct operational effectiveness reviews to ensure changes are applied and functioning as intended. • Develop and maintain operating systems documentation and procedures manuals, managed large complex projects, often more than one at a time, and proficient in the use of computer-based data analysis tools.

Pyeong Taek, South Korea

• Responsibilities were to provide design and technical knowledge for the system design plan (SDP) for the current and future US Army long haul transport network for the KT/YRP/LPP project. I also assist in the development of the engineering implementation plan (EIP) by providing technical details on equipment and detailed Visio drawings. • Preformed duties as one of the team leads for implementation to include site surveys, installation and redlining engineering drawings. • Analyzing equipment installation, software reliability and utilization reports to identify and define problem areas.• Evaluate, design documents, install and implement tests, perform problem isolation and resolution, and set standards. • Maintain and troubleshoot a complex range of computer network components and systems. • Provided mentorship and leadership to junior engineers assisting and leading internal training programs.• Work with other network professionals throughout the organization as directed or as needed to coordinate efforts, resolve cross-team issues and communicate changes.• Identify, assesses, and develop detailed requirements for upgrading networks as well as re-architecting network segments in order to facilitate new requirements, technologies and growth.• Research, evaluate, and recommend new computer network equipment and technologies. Analyze current products and recommend changes/upgrades to senior management.• Collaborate with other technical staff and management in the testing of new software and network technologies.• Maintain timely and complete documentation of all daily and project work, using standard methods and procedures.• Devises solutions to complex operational problems within the capacity and operational limitations of installed equipment.• Develop and execute contingency plans for network software and hardware failures including isolated and major outages, diagnoses and repairs problems.

Daegu, South Korea

• Provide analysis, problem resolution, technical support services, hardware/software maintenance, and troubleshooting, for Alcatel 7470/7270 ATM, Alcatel 1677 Sonet Link (SL), Alcatel 1621 SLE Raman Amplifier and the Alcatel 1626 Light Manager DWDM Long Haul Fiber Optic Network for the U.S Army’s 1st Signal Brigade TNOSC/RCCK in South Korea supporting the (KOTNet SLA Maintenance project)• Coordinate technical assistance to resolve problems, failures, outages, and disruptions• Monitor and evaluate system-generated reports and actual performance to determine factors contributing to failure recommending hardware/software changes to improve or enhance network performance• Troubleshoot and correct network equipment malfunctions and failures• Assisted in turning up new circuits using the JDSU T-BERD 8000, and the EXFO FTB-400 OTDR to perform testing for the US Army’s 1st Signal Brigade• Other responsibilities consisted of monthly PMCS (preventive monthly checks and services) of all equipment, and control of all spare system modules inventory

Dallas/Fort Worth Area

• Primary responsibilities included engineering, and managing projects for AT&T Operating Territory Vendor (OTV) in the Texas Market as well as AT&T Core Networks, AT&T Legacy, and AT&T Wireless/Mobility throughout the continental U.S. conducting nationwide site surveys with customer engineers, creating site specific project material list, writing engineering specifications, and quoting projects• Conducted coordination, planning, quoting, engineering and site surveys for various telecommunication central offices and data center environments.• Briefed senior-level management and IT staff on network relayed issues, information systems, projects, and daily operations.• Continuously supported multiple telecommunications infrastructures fielded by various programs, and monitored the performance of the project installation, and completion.

Business, Business Management

Certification, Telecommunications

Central Office Telecommunications Certification Course objectivies covered Installation, Engineering, Quailty, Management,