Ashley Thibodeaux, Cpm, Csm, Tclp Email & Phone Number

Houston, Texas Area

• Oversee District Managers in various Regions, depending on needs, to ensure execution of the company’s vision, strategies and standards.
• Manage team of District Managers with visits to their markets frequently to walk properties, discuss quality of service and strategize on property needs
• Coach personnel regarding proper management of their accounts, providers and management/execution of Service Agreements
• Perform quarterly evaluations of District Managers; holding them to assigned KPIs and quality standards
• Collaborate in regular upper management meetings to determine strategic planning, discuss and implement company directives/initiatives, define company culture, review and strategize for company financial success
• Complete technical writing for the company’s Standards and Skills Guides for implementation into our new training program

Houston, Texas Area

• Manage exterior service maintenance contracts for big box retailers and REIT clients across five (5) states; totaling 100+ accounts.
• Recruit and manage vendors for various services including but not limited to landscaping, lot sweeping, pressure washing, handyman, parking lot repair, plumbing and electrical services.
• Negotiate service rates and profit margins.
• Collaborate with REIT Property Managers to ensure quality and scope of work meets expectations.
• Perform property inspections at various intervals for all clients; identify areas of concern/liability; create proposals for repairs.
• Gather and present competitive bids for large, capital projects.

Houston, Texas Area

• Manage over 1 million SF of Class A Commercial Office & Medical space in the Houston area, Memorial City submarket.
• Manage and maintain two (2) LEED Silver, one (1) LEED Gold and one (1) LEED Platinum commercial office buildings
• Responsibilities increased from a two (2) building portfolio to a four (4) building portfolio throughout tenure.
• Work together with development team to create a procedure for transitioning office buildings from development to operations.
• Prepare and manage $30 million plus in operating budgets.
• Work closely with Memorial Hermann Hospital facilities staff to manage tenant needs within medical building and repair landlord/tenant relationships

Houston, Texas Area

• Manage office park consisting of seven (7) office buildings (400k SF), one (1) medical office building (54k SF) and one (1) retail center converted into a Data Center (150k SF) in the Houston area.
• Collaborate with onsite ownership of office park to meet their goals and objectives.
• Work closely with onsite ownership of medical office building to meet their goals and objectives.
• Work in partnership with out of town ownership of Data Center on re-development of center. Oversaw demolition of pad locations onsite.
• Work independently at offsite office overseeing the operations and tasks of onsite engineering staff.
• Supervise work of four (4) employees and numerous contracted employees.

Houston, Texas Area

• Property Manager (5/2009-2/2010)Manage 130k SF Commercial Office Building with onsite ownership. Supervise onsite engineering and contracted security and day staff.
• Repair third party relationship between ownership and property management.
• Manage contracted services. Review onsite staff and implement changes in processes and procedures to create a more efficient and effective working environment.
• Prepare annual budget and manage building within budget.
• Direct construction management for commercial office tenants.
• Create scopes of work, review bids and manage capital projects including code compliance for City of Houston Sprinkler implementation, elevator retrofitting/upgrades and common area improvements. Retail Property.

Houston, Texas Area

• Member of Retail Team managing eight (8) shopping centers across various Houston submarkets.
• Manage day to day operations of six (6) Retail Shopping Centers in the Greater Houston area.
• Calculate tenant reconciliations and pre-bills.
• Collaborate with the accounting team on monthly reporting activities.
• Build and maintain tenant relations.
• Create and maintain annual operating budgets for six (6) properties under four (4) different ownerships.

Houston, Texas Area

• Full administrative duties for 1.7 million SF office park in prominent Houston, Texas market.
• Develop New Tenant Handbook per BOMA provided guidelines
• Member of 2006 Management Team of the Year for Transwestern

Houston, Texas Area

Master Of Business Administration - Mba, Criminal Justice & Business Management

Bachelor Of Science - Bs, Criminal Justice & Psychology

Aa, Business

Management & Marketing