Ashley Thibodeaux, Cpm, Csm, Tclp Email & Phone Number

Houston, Texas Area

Oversee District Managers in various Regions, depending on needs, to ensure execution of the company’s vision, strategies and standards.• Manage team of District Managers with visits to their markets frequently to walk properties, discuss quality of service and strategize on property needs• Coach personnel regarding proper management of their accounts, providers and management/execution of Service Agreements• Perform quarterly evaluations of District Managers; holding them to assigned KPIs and quality standards• Collaborate in regular upper management meetings to determine strategic planning, discuss and implement company directives/initiatives, define company culture, review and strategize for company financial success• Complete technical writing for the company’s Standards and Skills Guides for implementation into our new training program• Region consists of 900+ accounts including Retail and REIT customers

Houston, Texas Area

Manage exterior service maintenance contracts for big box retailers and REIT clients across five (5) states; totaling 100+ accounts. • Recruit and manage vendors for various services including but not limited to landscaping, lot sweeping, pressure washing, handyman, parking lot repair, plumbing and electrical services. • Negotiate service rates and profit margins. • Collaborate with REIT Property Managers to ensure quality and scope of work meets expectations. • Perform property inspections at various intervals for all clients; identify areas of concern/liability; create proposals for repairs. • Gather and present competitive bids for large, capital projects. • Manage capital projects and “white boxing” of retail space. • Travel to other markets to assist with District Manager vacancies and train new employees

Houston, Texas Area

Manage over 1 million SF of Class A Commercial Office & Medical space in the Houston area, Memorial City submarket. • Manage and maintain two (2) LEED Silver, one (1) LEED Gold and one (1) LEED Platinum commercial office buildings• Responsibilities increased from a two (2) building portfolio to a four (4) building portfolio throughout tenure.• Work together with development team to create a procedure for transitioning office buildings from development to operations.• Prepare and manage $30 million plus in operating budgets. • Work closely with Memorial Hermann Hospital facilities staff to manage tenant needs within medical building and repair landlord/tenant relationships• Join forces with accounting team on monthly, quarterly and annual reports as well as annual reconciliations and pre-bills. • Collaborate with upper management and safety team in preparation of Emergency Management Plan for office buildings.• Work in partnership with tenants and internal security team to implement security processes and procedures for office complex.• Manage capital projects, improvements and tenant construction. • Directly supervise, set goals and perform reviews for five (5) permanent employees; oversee and direct work scope of eight (8) contracted employees.

Houston, Texas Area

Manage office park consisting of seven (7) office buildings (400k SF), one (1) medical office building (54k SF) and one (1) retail center converted into a Data Center (150k SF) in the Houston area. • Collaborate with onsite ownership of office park to meet their goals and objectives.• Work closely with onsite ownership of medical office building to meet their goals and objectives.• Work in partnership with out of town ownership of Data Center on re-development of center. Oversaw demolition of pad locations onsite. • Work independently at offsite office overseeing the operations and tasks of onsite engineering staff.• Supervise work of four (4) employees and numerous contracted employees.

Houston, Texas Area

Property Manager (5/2009-2/2010)Manage 130k SF Commercial Office Building with onsite ownership. Supervise onsite engineering and contracted security and day staff.• Repair third party relationship between ownership and property management.• Manage contracted services. Review onsite staff and implement changes in processes and procedures to create a more efficient and effective working environment.• Prepare annual budget and manage building within budget.• Direct construction management for commercial office tenants. • Create scopes of work, review bids and manage capital projects including code compliance for City of Houston Sprinkler implementation, elevator retrofitting/upgrades and common area improvements. Retail Property Manager (1/2006-4/2008)Manage up to 1.2 million SF of Retail Shopping Centers & Office Buildings in the Greater Houston area. • Calculate tenant reconciliations and pre-bills. • Collaborate with the accounting team on monthly reporting activities. • Build and maintain tenant relations. • Work closely with asset management’s marketing group to devise marketing strategies for distressed shopping centers. • Create and maintain annual operating budgets for up to twelve (12) properties under eight (8) different ownerships. • Develop and implement collection procedures. • Transition six (6) properties from acquisition to third party management.• Supervise, set goals and perform reviews for two (2) employees; oversee and direct work scope for several contracted employees. • Create scopes of work, bid and manage various Capital Projects.• Oversee construction management for new tenants including spec space and second generation space.

Houston, Texas Area

Member of Retail Team managing eight (8) shopping centers across various Houston submarkets.• Manage day to day operations of six (6) Retail Shopping Centers in the Greater Houston area. • Calculate tenant reconciliations and pre-bills. • Collaborate with the accounting team on monthly reporting activities. • Build and maintain tenant relations. • Create and maintain annual operating budgets for six (6) properties under four (4) different ownerships.• Complete due diligence for sale of properties including drafting, delivering and tracking Estoppels.• Develop and implement collection procedures. • Developed training manual for new Property Managers.

Houston, Texas Area

Full administrative duties for 1.7 million SF office park in prominent Houston, Texas market.• Develop New Tenant Handbook per BOMA provided guidelines• Member of 2006 Management Team of the Year for Transwestern

Houston, Texas Area

Master Of Business Administration - Mba, Criminal Justice & Business Management

Bachelor Of Science - Bs, Criminal Justice & Psychology

Aa, Business

Management & Marketing