Ashley Polk-Morton Email & Phone Number

Temple Hills, Md

A luxury transportation company in the Northern Virginia, Maryland, and Washington, DC Region- Assist any inbound and outbound sales inquiries - Seek out and enrich client relations for luxury shuttle transportation services.- Execute itineraries and contracts in a detail oriented and customer oriented manner.- Manage Social Media presence- Create, Send, and Track Email Marketing- Oversee CRM, Quoting System, and Website (WordPress) - Attend Networking Events and Conferences as a company representative(Working remotely from my new home state as of 2020)

Alexandria, Va

Washington, Dc

A wedding focused transportation provider (licensed and insured shuttle broker)- Maintain all social media, advertising, and website marketing tools- Quote and create individual wedding itineraries/reservations- Dispatch all reservations- Ensure seamless execution of all trips- Maintain the company’s AR/AP - Review and Document Affiliate Procedures and Insurance Policies(We are executing existing contracts, but not accepting new clients - thank you for your interest!)

Decherd, Tennessee, United States

A family-owned bridal shop in Decherd, TN. I left this position when the company made the decision to close their doors. It was then bought and re-opened by another group.- Assist with walk-in and appointment based guests- Answer calls to the shop and assist with scheduling of appointments and any questions that the guest may have- Assist with special event set up and execution - Maintain organization and cleanliness throughout the shop- Measure guests as needed for their purchase- Place special orders according to guest requests and purchases- Receive and organize all rental suits/tuxedos for guest pick up- Receive returns of rental suits/tuxedos, (post-event) and organize for return to vendor- Brainstorm Social Media posts

Manassas, Va

An upscale wedding venue in Northern Virginia/Washington, DC Region- Conduct tours of the venue to interested individuals or businesses- Provide guest follow ups post tour- Assist in pre-event walkthroughs to draw together event details- Build and share event floor plans using "Allseated" program- Arrange company décor and offerings on event day- Greet and assist arriving outside vendors- Supervise the execution of the event onsite (and handle any undesirable behaviors)- Maintain social media as requested- Envision and create marketing materials (example attached)

Sterling, Va

-Deal with client problems and complaints keeping cordial and helpful.-Assist in training co-workers on company policies and regulations.-Assist in training the customer service department on the use of the telephone and computer systems.-Assist individual customers and companies by answering any and all questions they have about our transportation service.-Explain to clients the terms/policies of our company.-Anticipated customers' needs and recommended the best scenario for their needs.-Provided highly detailed and personalized quotes for all clients on a world-wide scale.-Handle phone calls with up-scale clientele.-Respond to the ever-busy reservations inbox with transportation confirmations, changes, questions, or quotes.-Monitor our #1 global affiliate's reservation website for new reservations, changes, and cancellations.

Manassas, Virginia, United States

-Answered customer queries in person and phone calls.-Trained new hires in First Aid.-Collected and input all personal HR information for new hires-Distributed mail and internal correspondence.-Created and maintained new filing systems for any and all invoices, contract, and Driver Vehicle Inspection Reports.-Provided administrative support for the management team, project managers, and human resources department.-Greeted and directed professional visits.-Efficiently scanned, named, and filed all invoices given from Accounts Receivable.-Separated invoices, stuffed, weighed, and stamped all daily invoices as well as any correspondences given to me.-Input Gasoline and Diesel fuel usage into organized reports to track how much fuel went to each piece of equipment/personnel. -Input Invoices for Accounts Payable.-Job Costing for the Senior Estimator of the company.