Ashley Tougas Email & Phone Number

Salem, CT, US

In the Shift Supervisor role within the Guest Services department at Mystic Aquarium I help to oversee daily operations. My duties include creating an effective working environment for up to 30 team members a day, leading and motivating that team, and reporting to the higher management. As a Supervisor I am also able to jump in any position held by my team.

As a Guest Services Specialist my responsibilities include providing guests at Mystic Aquarium with quality information about our residents in a manner following our mission statement to inspire people to care for and protect our ocean planet through education, research, and conservation. I also am part of an amazing team that help create value for the.

As a member of the Guest Services Department I am steward of the Mystic Aquarium. The success of this position is reliant on my ability to share accurate and quality information to guests in a manner which reflects the standards of the institution.

Mashantucket, CT

Store recovery, replenishment, customer service, sales transactions, and shipment

East Lyme, CT

My responsibilities at this business include completing sales transactions and maintaining the store appearance. In this position I gain experience in how to professionally and with personableness interact with people.

My responsibilities include testing water samples pH, turbidity, color, odor, TSS, BOD5, hardness, chloride, residual chlorine, nutrients (nitrite, ortho- and total phosphate on Westco Smartchem Autoanalyzer), and bacteria (E. coli and Total Coliform). In addition I performed daily laboratory duties such as cleaning glassware and other lab utensils.

Avery Point, Groton

As a student at the University of Connecticut Avery Point I was exposed to many laboratory techniques as well as field work. I was in two separate groups that did semester long monitoring of a local pond and Stonington Harbor. Various laboratory instrumentation and methods were utilized including fluorometers, TSS, BODs, the Westco Smartchem Autoanalyzer.

Online

Took online summer courses through University of Florida to expand my marine mammal and other marine wildlife knowledge on their health and the issues they face.Manatee Health and ConservationAquatic Wildlife Health Issues

Bachelor Of Science (B.S.), Marine Sciences

Marine Biology minor

Education record

Took two summer courses with the College of Veterinary Medicine

Education record

Activities and Societies: East Lyme High School Drama Club