Ashley T. Email & Phone Number

United States

Novi, Michigan, United States

Responsible for the ongoing coordination of corporate partnership and backup care contract billing. Ensure accurate billing, invoicing, and allocations are applied in accordance with each contract. Leverage critical thinking skills to proactively identify gaps and effectively communicate solutions.

St. Louis County, Missouri, United States

Serves independently in a client-facing capacity on matters of importance, industry knowledge and complexity.Support contract reviews.Receives and handles routine and sophisticated coverage inquiries and applicable endorsement requests. Facilitates the timely and accurate flow of information between clients, and account team members.Responds to client.

Saint Louis, Missouri

In my role I am responsible for the accounting administrative functions within Shared Services department. Which include, but are not limited to, researching billing questions and contacting customers on accounts receivable balances. I am the main point of contact for over 100+ accounts and answer receivable and billing questions for the local sales teams.

Olivette, Missouri, United States

• Responsibilities
• Process an appropriate number of claim files per day and complete the exam process within the appropriate time-frame of file assignment
• Investigate, evaluate, and analyze all reported claims to determine collection potential and develop collection strategies
• Gather and evaluate police reports, verbal/written statements, and other related documents to utilize in making liability determinations and collection potential
• Evaluate and identify potential injuries or liability with notification to the appropriate claims organizations
• Send timely contact letters to responsible parties

Creve Coeur, MO

Contact clients to confirm receipt of forms or request return of completed forms. Maintain current client information for all product lines.Monitor Daily Status Report (DSR); expedite any additional underwriting requirementsMaintain financial representative’s calendar and schedule follow-up appointments. Answer and direct telephone calls as.

Answer incoming calls regarding GVUL- Group Variable Universal Life and GUL- Group UniversalLife, products from enrollees, policy owners, clients and brokers while meeting and/or exceedingquality and call center standards.* Assist enrollees in completing application either via the website or paper. This includes varioussections of the application.

Facilitated calls and faxes to prescribers to obtain prescriptions for patients enlisted in the HomeDelivery. Obtained approvals for new prescriptions and submitted for processing. Processedprescription requests for the Home Prescription Delivery system. Evaluated prescription statusdetermined next steps and recorded outcome. Completed documentation is.

Assisted call-in customers with questions and orders.Maintained and managed customer files and databases.Analyzed customer feedback for process improvements to achieve long-term business objectives.Navigated multiple computer systems and applications to find information.Logged call information and solutions provided into internal database.Communicated with.