Ashley Valdivia Email & Phone Number

New York, Ny, Us

San Jose, Ca, Us

San Jose, Ca, Us

Bill.com is a leading provider of cloud-based software that simplifies, digitizes, and automates back-office financial processes for small and mid-sized businesses. Our customers come from all industries, ranging from startups to established brands and nonprofits to franchises.-Develop new business with finance/accounting team leaders and c-level executives from Mid-Market companies.Q4 2022 150% Quota

San Jose, Ca, Us

Bill.com is a leading provider of cloud-based software that simplifies, digitizes, and automates back-office financial processes for small and mid-sized businesses. Our customers come from all industries, ranging from startups to established brands and nonprofits to franchises.-Develop new business with finance/accounting team leaders and c-level executives from Mid-Market companies.-Q3 FY 22: 124% Quota-Q2 FY 22: 146% Quota-Q1 FY 22: 150% Quota -Q4 FY 21: 107% Quota-Q3 FY 21: 90% Quota -Company Record: 218% Quota Attainment for Feb 2022

San Mateo, Ca, Us

Working as a leasing specialist I was able to engage with prospects regarding a product that would directly affect the quality of their lives. I was able to speak with prospects on a personal level to determine what was most important to them and, by focusing on each person's unique pain points, give them an individualized experience. By giving tailored demonstrations and tours I was able to show my clients how my property met and exceeded all of their needs earning me an average closing ratio of 32%.Through the effective use of CRM tools, emails, and phone calls I was able to quickly and efficiently qualify our leads and manage our pipeline. Leading me to maintain an 84% same day lead response time. Furthermore, by actively engaging and following up with prospects I was able to form meaningful relationships that drove my lease conversion ratio to be 104% of company requirements. During the pandemic I was tasked with creating videos, ads, and flyers which were used to drive traffic up by 10%.

Through my efforts of to optimize business processes and reduce waste I was able to increase revenue by 20%. This in turn ensured maximum retention and satisfaction of customers. Responsible for keeping an accurate inventory of all items, working closely with vendors to ensure that we received the highest quality products for the best price. By redesigning our menu I was able to revitalize a previously stagnant business driving a 15% increase in customer referrals.

I managed teams of up to 10 people, ensuring clear and effective lines of communication, using critical thinking and adaptability on a regular basis to successfully complete contractualobligations for various ceremonies, weddings, marathons, etc. With guest attendances of up to 300 people I was able to maintain an average customer satisfaction rating of 98%.

Pleasanton, Ca, Us

Efficiently resolved problems or concerns to the satisfaction of all involved parties.Addressed and corrected staff communication issues in a tactful and effective manner inorder to deliver outstanding customer service.Communicated well and used strong interpersonal skills to establish positive relationshipswith guests and employees.Scheduled and directed staff in daily work assignments to maximize productivity.

Associate Of Arts And Sciences - Aas, Computer/Information Technology Administration And Management

Bachelor Of Science - Bs, Computer Systems Networking And Telecommunications