Ashley Valenzuela Email and Phone Number
My name is Ashley Valenzuela, a dedicated 911 professional and the proud founder of The Raspy Dispatcher LLC. Over the past five years, I have been diligently serving as a crucial link between emergency callers and emergency services in California.Driven by my unwavering passion for this profession, I harnessed the power of my unique raspy voice and embarked on a mission to create The Raspy Dispatcher. My ultimate goal was establishing an affordable and accessible resource for current and aspiring 911 dispatchers. Through various platforms like my YouTube channel and the Let's Talk Dispatch podcast, I have had the privilege of connecting with dispatchers, first responders, and individuals aspiring to join the field from all corners of the globe.One resounding truth became abundantly clear throughout these interactions – the need for more dispatchers is paramount. With The Raspy Dispatcher, I am committed to bridging this gap by providing valuable insights, sharing experiences, and offering guidance to empower individuals interested in pursuing a career as a dispatcher.Through our diverse range of resources and platforms, we strive to create a supportive and inclusive community where dispatchers and those passionate about the field can come together, learn from one another, and inspire positive change.
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Public Safety Dispatch SupervisorCity Of HaywardHayward, Ca, Us
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Company OwnerThe Raspy Dispatcher Llc Feb 2020 - Present- Fostered and maintained collaborative relationships with law enforcement agencies and private sector entities to enhance education and development in the 911 industry.- Designed and delivered educational presentations to train and mentor current and prospective emergency dispatchers, promoting skill development and industry knowledge.- Participated in statewide conferences as a speaker and educator, presenting on topics pertinent to emergency dispatching and sharing best practices with a diverse audience.- Developed and produced content for various platforms, including long-form reports and short-form materials, to effectively communicate policies, procedures, and emergency dispatching insights.- Demonstrated leadership and training skills through the development and delivery of educational programs, fostering growth within emergency communication teams. -
Police DispatcherWalnut Creek Police Department Oct 2021 - Present- Proficient in operating Computer Aided Dispatch (CAD) systems, CLETS/NCIC databases, and related communications equipment, with the ability to perform minor maintenance and troubleshooting.- Skilled in managing emergency and non-emergency calls, prioritizing incidents, dispatching appropriate services, and maintaining situational awareness of field personnel.- Demonstrated strong oral and written communication skills, effectively interacting with the public, department personnel, and external agencies under stressful conditions.- Comprehensive knowledge of federal, state, and local regulations, police/fire dispatch protocols, and quality assurance standards, ensuring compliance and efficient response.- Experienced in maintaining detailed records, utilizing TDD systems for diverse callers, and coordinating mutual aid with other departments and agencies. -
Dispatcher IiSacramento Police May 2018 - Sep 2021Sacramento, Ca, Us- Answer emergency and non-emergency calls, determine priority, dispatch appropriate units, and provide referrals or transfers to ensure excellent customer service.- Maintain radio contact with units, coordinate emergency responses, and relay information to other agencies as needed.- Query and enter data into law enforcement networks, including information on wanted persons, criminal history, stolen property, and vehicles.- Perform records management tasks related to the computer-aided dispatch system.- Participated in the dispatch mentor program, taught in-house Dispatch Academy, and instructed at P.O.S.T. Academy.- Experienced in maintaining detailed records, utilizing TDD systems for diverse callers, and coordinating mutual aid with other departments and agencies- Exhibit professionalism, empathy, and adherence to community-oriented policing principles in all interactions. -
Athletic Academic Counseling ClerkSacramento City College Feb 2017 - May 2018Sacramento, Ca, Us• Collect and analyze academic performance data and indicators for SCC student-athletes to identify areas for support and improvement.• Conduct targeted outreach to engage with student-athletes, providing guidance and connecting them with appropriate college resources to enhance their academic success.• Assist in coordinating comprehensive counseling services, including support for assessments, eligibility, transfer planning, graduation requirements, and other related needs in collaboration with the Athletic Academic Counselor and the Dean.• Maintain accurate records and monitor student-athlete progress, utilizing data-driven insights and additional metrics identified by the Dean and Athletic Academic Counselor to ensure successful outcomes. -
Assisant Coach Womens BasketballSacramento City College Feb 2017 - May 2018Sacramento, Ca, UsAssist with all aspects of a collegiate basketball program along with the transfer of student-athlete to four-year schools on basketball scholarships.• Academic Monitoring• Recruiting• Individual Development • Team Development• Opponent Scouting
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Varsity Girls Basketball Head CoachAcalanes High School May 2016 - Mar 2017Directly mentors and develops groups of 15-20 girls ages 13-18 both mentally, physically and technically both on the basketball court and off. Responsibilities include:• Development of each player individually and as a team.• College preparation, knowledge of NCAA, NAIA and all other level rules and entrance criteria. • Development and coordination of multiple fundraisers throughout the year. • Coordination of pre-season game schedules for both Varsity and Junior Varsity programs.
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Case FacilitatorCompass Llc May 2015 - Jan 2017Redding, California, Us• Managed a caseload of 12-20 clients and supervised 25-45 staff members, ensuring 24-hour staffing coverage and effective care delivery.• Supervised and evaluated new and seasoned staff, providing training, performance counseling, and corrective actions.• Scheduled shifts, assigned work, and maintained seamless operations.• Coordinated client services, supported personal goals, and prepared detailed progress reports.• Responded to crises, including medical, staffing, and safety issues, while monitoring the emergency pager.• Served as a resource for staff and clients, providing guidance and resolving inquiries.• Represented Compass SLS at transition fairs and collaborated with stakeholders to improve communication and care.• Streamlined payroll operations and developed project plans to enhance efficiency. -
Head Girls Varsity Basketball CoachKennedy High School May 2014 - May 2016Directly mentors and develops groups of 15-20 girls ages 13-18 both mentally, physically and technically both on the basketball court and off. Responsibilities include:• Development of each player individually and as a team.• College preparation, knowledge of NCAA, NAIA and all other level rules and entrance criteria. • Development and coordination of multiple fundraisers throughout the year. • Coordination of pre-season game schedules for both Varsity and Junior Varsity programs.
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Independent Living SpecialistEast Bay Innovations Jan 2013 - May 2015San Leandro, Ca, Us• Facilitate positive development for individuals with developmental disabilities by connecting them to resources, fostering financial planning, and building meaningful relationships.• Manage multiple cases, develop strategies, and create individualized instructional plans to support lifelong client goals.• Address and resolve crises, collaborating with doctors, service providers, and government agencies for up to 8 clients.• Provide training and support for new staff based on personalized client support plans.• Prepare detailed monthly reports outlining client progress and needs, leveraging knowledge of low-income resources in Alameda County to offer practical guidance.• Offer innovative, client-centered solutions to meet unique needs and empower personal growth.
Ashley Valenzuela Skills
Ashley Valenzuela Education Details
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Colorado State University GlobalCriminal Justice And Law Enforcement Administration -
A.T. Still UniversityKinesiology With A Specialty In Sports Conditioning
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Waldorf UniversityAdministration Of Justice
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Ohlone CollegeHuman Developmental Studies
Frequently Asked Questions about Ashley Valenzuela
What company does Ashley Valenzuela work for?
Ashley Valenzuela works for City Of Hayward
What is Ashley Valenzuela's role at the current company?
Ashley Valenzuela's current role is Public Safety Dispatch Supervisor.
What schools did Ashley Valenzuela attend?
Ashley Valenzuela attended Colorado State University Global, A.t. Still University, Waldorf University, Ohlone College.
What are some of Ashley Valenzuela's interests?
Ashley Valenzuela has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Arts And Culture.
What skills is Ashley Valenzuela known for?
Ashley Valenzuela has skills like Fundraising, Leadership, Team Building, Athletics, Team Leadership, Scouting, Communication, Cultural Adaptation, Budgeting, Microsoft Office, Management, Public Speaking.
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