Ashley Wald Email & Phone Number

Los Angeles, CA, US

Tampa, Florida, United States

- Serve as expert in demonstrating, configuring, implementing, educating, documenting and troubleshooting Satisfi’s new conversational ticketing product, leveraging generative AI and API integrations to unlock a natural and delightful ticket purchase experience in chat. - Day-to-day activities include evaluating business requirements, managing the product.

New York City Metropolitan Area

- Products managed include: Custom API integrations for content management, micro-conversations, and web chat.- Delivered clear and concise product specifications to Engineering, including user flows, product requirements, and prototypes, anticipating edge cases and errors.- Worked cross-functionally with Engineering, Implementation, Product Support, and.

Greater New York City Area

- Served as primary Natural Language Process (NLP) training and implementation resource for all client installs.- Owned ongoing performance management, text classification, and day-to-day training of production knowledge volumes.

Greater Minneapolis-St. Paul Area

- Served as generalist/jack-of-all-trades resource for 9 startups participating in the accelerator program. Projects included user experience research, product design, product QA, and product marketing.- Supported day-to-day operational and planning needs for the accelerator, including event planning, project management, and office management.

Minneapolis, Minnesota

- Collaborated with clients and team members to draft transfer pricing models and documentation that aligned with a client’s strategic business model.- Participated in functional analysis interviews and benchmarking studies to derive an arm's length comparable price for intercompany transactions.

Bachelor Of Arts - Ba, Finance And Economics, Cum Laude

Economics

CIEE Business and Culture in Amsterdam (Spring 2015)