Ashley Thomas is a Customer Success Leader with 10+ Years of Driving Growth & Retention by Cultivating Strong Client Partnerships & Delivering Value at DocuSign. She is proficient in French. Colleagues describe her as "I had the opportunity to be supported by Ashley in DocuSign implementation across different businesses and regions. She was always responsive, proactive and provided the needed information on time. It was a pleasure to collaborate with you!", "Ashley’s collaborative, thoughtful and systematic approach means that no matter what is asked to tackle - the results are always exemplary. She commands respect through leading by example – picking up the Huddle Customer First award - always has incisive input and has great strength and experience dealing with customers and colleagues alike. Ashley has continually achieved triple digit growth across her portfolio in the EMEA and Americas. The most notable quality I will miss is Ashley’s empathy and positive influence to the team.", and "Ashley is diligent in her approach to handling customer queries and her patient demeanor allows her to build great rapport within the team and with her clients. Ashley is an asset to the team and is always willing to pitch in and share ideas. The team has benefited greatly from her excellent writing skills which inform, persuade and motivate users to complete calls to action and respond to satisfaction surveys."