Ashley Westman Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Goodwill, is a nonprofit 501 organization that provides job training, employment placement services, and other community-based programs for people who have barriers to their employment. I work in one of the stores where team-work is crucial. I run the register, help sort donations and do whatever is required to make this store a success!

Durham, North Carolina, United States

Data Entry specialist processing hundreds of records per day with over 99% accuracy• Operated various data entry terminals and automated data systems to record and verify billing/accounts receivable information, customer demographic data and laboratory data identification and results, for computer processing. • Resolved suspend and billing problems and manually process OE batches. • Followed standard sequences and coding in entering and/or keying in data in correcting, editing, and verifying all data entered into automated systems. Leverages Microsoft Office Suite.

Raleigh, North Carolina, United States

Assisted the Enterprise Resource Planning Program Management Office with data entry needs using ServiceNow platform. • Entered and updated 600+ records per project in ServiceNow to fix errors and ensure records are correct.• Performed daily incident report updates to correct system errors.• Verified, edited, cataloged and corrected data as needed in various ServiceNow modules.• Complimented for 99% accuracy to date.

Awarded prestigious UNCG Public Intern Fellowship working with the Orange County Rape Crisis Center (OCRCC) to design and implement improved communication strategies across the community. • Developed new curriculum and on-line game based training on sexual harassment and cyber bullying to use throughout the community. • Researched updated statistics to use in reports.• Provided social media support for organization.

Responsible for social media posts for the Fortune 500 corporation which has 4,912 stores and 150 Worldpac branches in the United States and Canada.• Developed and created a social media timeline to plan daily content for each corporate owned social media platform• Edited and created content with Adobe Photoshop.• Researched best-in-class examples of social media usage and presented suggestions that were applicable to AAP.• Worked cross-functionally to acquire content from team members, press releases and numerous other sources.• Presented intern project to CEO.

Delivered a customer-friendly checkout lane with short wait times and efficient and friendly service.• Maintained accurate register currency accounting.• Scanned and bagged groceries.• Resolved customer service escalations to improve customer retention.

Bachelor Of Arts - Ba, Communication And Media Studies

Activities and Societies: Delta Alpha Pi Honor Society Lambda Sigma (Communication) Honor Society

Communication Studies, Meeting And Event Planning, 3.4 Gpa

Activities and Societies: Lambda Pi Eta (Communications) Honor Society. Dean’s List. Lambda Sigma Honors Society.