Oversaw the development of marketing and advertising communication projects including corporate websites, sales tools, marketing collateral, content development, and corporate communications. Ensuring efforts were coordinated across all target segments. • Partnered with divisional leaders, sales, and owner to implement marketing activities throughout various departments.• Executed a rebranding strategy in collaboration with the Leadership team. Managed and developed brand guidelines as… Show more Oversaw the development of marketing and advertising communication projects including corporate websites, sales tools, marketing collateral, content development, and corporate communications. Ensuring efforts were coordinated across all target segments. • Partnered with divisional leaders, sales, and owner to implement marketing activities throughout various departments.• Executed a rebranding strategy in collaboration with the Leadership team. Managed and developed brand guidelines as well as redesigned company website.• Brought to life, maintained, and evolved a differentiated brand identity that embodied the mission, vision, and core values.• Created and led the brand strategy including all communications, brand channels, partnerships, and events for all nationwide offices.• Managed and coordinated numerous company events as well as conference planning and travel. • Helped build the branch model and assisted sales attorneys with marketing efforts and events., created brand identity and logo for each branch.• Sourced marketing materials and developed and maintained an inventory tracking system. • Opened several new office locations and provided design services and logistical support.• Planned and managed client and internal events and insured the effectiveness of those events. • Worked with division leads to proactively identify needs and maintain touch points with clients. • Established a process to get client reviews in an effort to improve client relations and marketing efforts. • During the pandemic, stepped in to provide support in various ways to alleviate strain on other divisions and team members. Show less

Led staffing initiatives for multiple offices nationwide. • Developed a new hiring and recruiting process resulting in improved retention.

Increased total revenue and market share in accordance with stated goals and objectives.• Contacted key sales targets such as Truist’s Loan Management, Commercial, Small Business, Mortgage and Retail Loan Officers, loan support staff, existing and potential attorney clients, and other potential customers.• Served as a liaison between internal and external customers and the Agency.

As Director of Business Development and Managing Director my job focus was to ensure that our company worked together as a team to direct the best possible value for each specific client, as well as work to get everyone to the finish line to achieve their personal designation without the compromise of integrity. While at Executive Title I developed and implemented new process flows and procedures. Recreated and developed the company’s brand, through customer relationships with real estate… Show more As Director of Business Development and Managing Director my job focus was to ensure that our company worked together as a team to direct the best possible value for each specific client, as well as work to get everyone to the finish line to achieve their personal designation without the compromise of integrity. While at Executive Title I developed and implemented new process flows and procedures. Recreated and developed the company’s brand, through customer relationships with real estate attorneys, agents and loan officers, etc. Developed new and improved reporting systems to track business flow, creating benchmarks for our company to continue to grow and thrive. Developed marketing plans to capture more business from attorney’s, agent’s loan officer’s, etc. Stayed up to date professionally by participating in various educational opportunities; i.e., reading professional publications; maintain personal networks and participating in professional organizations. Show less

As Managing Director, my core focus was to ensure the profitability and structure of our company by overseeing the day to day office infrastructure, creation and oversight of company expenditures, implementation of company objectives as well as heading up the formation of our newest settlement division in Virginia and Tennessee. Within our new segment of growth for VA and TN, I was primarily focused on the development and framework for this division of our company as well as managing… Show more As Managing Director, my core focus was to ensure the profitability and structure of our company by overseeing the day to day office infrastructure, creation and oversight of company expenditures, implementation of company objectives as well as heading up the formation of our newest settlement division in Virginia and Tennessee. Within our new segment of growth for VA and TN, I was primarily focused on the development and framework for this division of our company as well as managing the day to day processes, hiring staff and overseeing all budgeting in regards to this niche for our industry. Show less

Integrating a growth process for a start-up organization, I coordinated sales forecasting, co-managed with ownership as well as implemented new sales processes and growth optimization. Oversaw a staff of four and also developed, tracked, and managed sales metrics to keep our efforts organized and fortuitous.

Promoted sales and increased company’s revenue by introducing company services to new clients and provided excellent service to new and existing clients. Conducted new business prospecting and development, including cold calling, networking, lead generation, all with the proven ability to capture and close the deal.