Provide a positive image and serve as a strong day-to-day leadership presence in the office, warehouse, and global communities we serve. Oversee all organization-wide communications to ensure accuracy and consistency with mission. Collaborate with other staff, directors, and key volunteers to update and develop policies, protocols, and procedures as needed. Serve as primary contact to the Board of Directors in the absence of the Executive Director. Oversee accounting, bookkeeping, and HR with the accounting team. Assist with development of a comprehensive budget to facilitate planning, fundraising, and on-budget programming. Oversee marketing (social media, print media, promotional materials) to ensure adequate frequency and compliance with mission and vision. Supervise fundraising event operations.

Oversees, directs, and assists with strategy development in social media, marketing materials, various databases, digital media, volunteer outreach, grant management, and basic bookkeeping. Closely works with Executive Director on multiple projects involving development, programming needs, board meeting preparation, and multiple marketing campaigns. Develops grant proposals and manages grant plan in collaboration with senior leadership. Reviews all external communications and marketing materials for brand consistency and quality professionalism. Supervises all fundraising event operations, including volunteer coordination, vendor acquisition, and marketing campaigns. Leads planning and execution of annual family fundraiser Cupcakes for a Cause, which raises over $75,000 annually. Manages daily office operations. Acts as in-house IT support. Responsible for organization’s calendar.

Executive-level administrative support and confidential with highly sensitive matters. Closely works with Executive Director on multiple projects, including development, programming needs, board meeting preparation, and multiple marketing campaigns. Develops grant proposals and manages grant plan in collaboration with senior leadership. Manages all digital media platforms and significantly increased social media following through consistent creative campaigns. Reviews all external communications and marketing materials for brand consistency and quality professionalism. Acts as in-house IT support and created the organization’s data security policy. Increased efficiency of data management systems by implementing a more rigid record retention policy and more effective organization methods. Leads all fundraising event operations, including volunteer coordination, vendor acquisition, and marketing campaigns. Leads annual family fundraiser Cupcakes for a Cause, which raises over $75,000 annually. Manages all donor and volunteer records. Coordinates daily office operations. Responsible for organization’s calendar.

Responsible for all aspects of youth programming, including after-school writing courses, homeless youth outreach, and community-based creative writing workshops. Led quarterly training seminars in curriculum development, social media, and creative writing instruction. Led initiative to update youth program curriculum to emphasize engagement of economically disadvantaged youth. Grant management under the direction of the Executive Director. Provided administrative, financial, and human resources support. Managed all digital media platforms.

Highly respected family-owned janitorial supply business. Responsible for all aspects of operational business development, including branding, marketing collateral, administrative and financial support, inventory, digital media, and customer service. Capital management and mission specific focus in board-level discussions.

Created Honors program in collaboration with English Department Chair. Developed creative writing program designed to increase student success on state-required exam and develop professional acumen. Successful student conflict resolution via mediation and increased parent communication. Coached multiple UIL teams and competed locally to regional competition. Faculty Sponsor for National English Honor Society. Junior Class Academic Advisor.

Internship to employee hire based on ability to improve database systems and coordinate multiple events and programs. Responsible for designing marketing collateral for book author events and writing courses. Instructor for after-school youth writing programs. Assisted in daily office operations and supervision, curriculum development, grant reporting, and volunteer coordination.