Ashley Taylor Email & Phone Number

Remote

Needham Heights, Massachusetts, US

Reston, Virginia, US

Reston, Virginia, US

Reston, Virginia, US

The Client Success team acts as a critical bridge between Triblio’s customers and the rest of our company. Internally, we are versatile customer advocates who help the product and go-to-market teams understand what customers want and develop a cutting edge roadmap to match. Toward our customers, we act as product experts on their teams and unofficial.

Consulting and partnering with busy professionals to implement their public relations software. While many can agree that a public relations platform is helpful and a necessity, many struggle with the implementation of their strategy. Staying up to date on product enhancements as well as setting up and implementing everything needed in order to have a.

Chicago, Illinois, US

Accomplishments: 2016- Top Majors Account Manager within the Majors Beltsville department; 106% January, 2016- Promoted from Small Business Account Specialist to Majors Account Manager 2015- Presidents Club (Top 10% across the company) 131%; Small Business Account Specialist May, 2015 - Award for Exceptional Contributions to the Team Senior Account.

Chicago, Illinois, US

• Accomplishments:Top performer; Hand picked by Senior Management due to consistent high renewal rates to join a select group of Account Executives tasked with managing, renewing and up-selling a large base of customers.
• Consult with clients across multiple industries to utilize OutMarket software to achieve business benchmarks
• Fully understand clients business needs, challenges and marketing strategy to best help them utilize the pieces of the marketing suite to maximize ROI
• Help clients create interactive marketing messages to reach their audiences through email, landing pages and press releases
• Help both new and veteran clients implement their marketing automation strategy
• Cross-sell and up-sell through consultative approach to broaden the client’s tool set in order to achieve their business goals

Beltsville, MD, US

• Accomplishments:2013- 113% Renewal Rate October, 2013-Achieved Senior Account Executive role for superseding sales goals in consecutive quarters with successful mentorship, team leadership and training of both new and.
• Work with an array of industries including B2B, non-profit, higher education, agencies and B2C clients while building relationships with end-users through C-Suite
• Maintain high on-time renewal rates
• Grow existing business through cross-selling and up-selling by recommending the appropriate products and/or services to address business needs
• Provide expertise and employ consultative selling to position the entire suite of Vocus products and services to match solutions with business needs
• Build strong relationships with existing clients through consistent account review and business development meetings (problem solving, training, new feature roll-out, & setting realistic expectations)

Seattle, Washington, US

• Responsibilities:
• First quarter eligible received recognition for outstanding and top tier sales that superseded personal sales goal as well as department benchmarks
• Demonstrates competitive drive and entrepreneurial confidence to succeed in a commission-based environment by building individual sales volume
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment using strong organizational and follow-through skills
• High level of ownership, accountability and initiative in all communications, customer and professional relationships and daily tasks

US

• Worked closely with multiple departments for the planning and implementation of the ACCE Annual Convention. The 2010 Convention was held in Milwaukee, WI. Assisted with the convention implementation for the annual.
• Staff support for VP, Education and VP, Communications.
• Answer and/or re-direct e-mail coming into web site.
• Responsible for organization and upkeep of the department files.
• Responsible for keeping track of all department staff schedules, relaying messages and making sure that staff are aware of changes and developments.
• Executes strategies for education program wrap-up.

Planned and executed events for the Annapolis area.

Greenwood Village, CO, US

• FOH Assistant Manager
• Recognized and promoted by management within 1 year, to Assistant Manager for: superlative customer service skills, organization, management potential
• Day to day staff management for FOH employees, responsible for initial interviewing, ran end of day reports including labor, inventory, sales, costsCDT Trainer
• Participated in the new hire training process, responsible for current employee service evaluations, assisted with corporate eventsServer and Bartender
• In the fast-paced and customer centric restaurant business

Bachelor’S Degree, Business Major With A Concentration In Marketing & Minor In International Studies

Bachelor'S Degree In Business Administration, Concentration In Marketing & Minor In International Studies With A Focus On Asia