With over 9 years of experience in operations, and 7+ years in retail, I specialize in driving results and exceeding targets. As a strong leader with a sharp attention to detail, I have consistently led my team to surpass sales goals, achieving up to 239% of targets through strategic solutions and process improvements. My leadership approach is built on effective team management, continuous feedback for growth, and maintaining high KPIs across all areas.Previously, I served as a senior team member at Apple Retail, gaining diverse experience across various roles. I also own multiple businesses in e-commerce and hospitality, bringing entrepreneurial insights into everything I do. My expertise includes management, leadership, CRM, SAP, NPS, retail store operations, stock control, staffing, and trainings.Highly adaptable to fast-paced environments, I thrive under pressure and excel in multitasking. Whether working collaboratively as a team player or independently as a decision-maker, I bring energy and a results-driven mindset to every challenge.