Ashli Clubine Email & Phone Number

Consulting agency specializing in website development and graphic design, nonprofit operations, marketing and public relations, as well as business operations advisement, content creation, copywriting, and notary services.

Savannah, Ga, Us

-Customer Success Manager serving over 20 clients, providing guidance and recommendations in an ever changing technological environment. Clients include medical practices, transportation and supply chain logistics companies, nonprofit organizations, and more.-Responsible for developing strategic and budgetary planning for technology developments, best business practices, and innovative solutions.-Oversee team of engineers responsible for auditing client infrastructure against industry standard best business practices.-Collaborate with Sales and Project teams to implement business solutions for business continuity, cybersecurity, and business expansion.-Committee Leader of Standards Committee to continuously evaluate and implement best practices for proactive client infrastructure improvements.

Atlanta, Ga, Us

Responsibilities include:-Inventory management, including monthly audits, discrepancy reconciliation, and quality control.-Delivery logistics, including inbound and outbound bulk shipments, inventory adjustments, third party stocking and supply, labor coordination, and equipment rental.-Order fulfillment, including direct to consumer ecommerce fulfillment, production order management, carrier relations, and packaging management.-Personnel management, including payroll, scheduling, employee acquisition, disciplinary responsibilities, and procedural document development.-Business development, including collaboration with the CEO, Creative Director, and Chief of Staff, to establish third party fulfillment logistics, product development testing, technical integrations and implementation, and promotional impact on operations.

Savannah, Georgia, Us

-Performed executive oversight of Continuous Improvement and Business Solutions team.-Led Warehouse Management System development, training, and utilization.-Coordinated various systems integrations to improve company practices and increase efficiency.-Created scopes-of-work and oversaw API integration projects through third-party vendors.-Worked with C-suite leaders to conceptualize and monitor initiatives, goals, and action items.

Savannah, Georgia, Us

-Oversaw all media relations, including press releases, and crisis management and mediation. -Collaborated with staff on multimedia products to promote events, milestones, and news.-Managed website, from creative direction and writing to basic coding and site app integrations. -Negotiated with national PR firms and major media outlets for optimal corporate placement.

Savannah, Georgia, Us

-Coordination of all marketing initiatives and campaigns.-Responsible for directing a team of digital marketers working in social, SEO, and email channels.-Testing and implementation of new programs for conversion optimization.-Daily analysis of ad performance, including spend, revenue, conversion values, impressions, etc. -Campaign development in collaboration with the marketing team, CEO, COO, and other departmental management. -Local campaign collaboration with Retail Manager.-Company hosted event coordination and nonprofit fundraising. -Community liaison, representing organization at local business networking events.-Outreach and correspondence with local media representatives. -Brand partnership and brand ambassador development and management, including contract development, terms of partnership, and product exchange. -Product donation management, including requests, coordination, and budget.

Savannah, Georgia, Us

• Invoice and transaction monitoring for financial accountability. • Development of custom consumer web stores for partner organizations.• Responsible for complete profit-cost analysis, including product and manufacturing cost calculation, taxation, shipping rates, and marketing expense.• Collaboration with the Sales Manager to establish goals for the department.• Implementation and enforcement of training and procedural guidelines.• Technical integration of software upgrades within the standard operating processes of the company at large.• Intensive interdepartmental cooperation in establishing work flows for order receipt, fulfillment, production, quality assurance, and shipment.• Responsible for all cash handling for the company, including event sales and retail store sales. • Determination of monthly non-profit recipients and coordination of fund distribution.

Savannah, Georgia, Us

• Return on Investment (ROI) Analysis for all potential events in which the company might partake.• Personnel coordination and scheduling for events.• Event materials inventory and accountability management.• Client and partnership outreach.• Sponsorship outreach.• Donation tracking.

Savannah, Georgia, Us

• Distribution of leads among sales representatives.• Monitoring of lead acquisition, communication, and customer retention.• Monitoring lead conversion among sales representatives.• Responsible for personal leads and customers.• Calculating and tracking of cost/profit analysis for custom and wholesale accounts.• Tracking of sales commissions.• Updating of Sales Department policies and procedures based on evolving and necessary modifications to procedures, and ensuring that sales representatives are educated and informed on any procedural changes.• Monitoring of Authorized Wholesale Distributors.• Monitoring of payments and deposits for the Sales Department.• Interdepartmental relations management to ensure efficiency and cohesiveness within the company.

• Responsible for Front of House (FOH) staff management, including hiring, training, and termination of employees• Scheduling for all FOH staff, including coordination of vacations and school schedules• Processing of daily paperwork, including cash sales, settling credit card batches, tip allocation, and closing the day using Hot Sauce POS system and BackOffice software• Menu maintenance, including updates on pricing, menu items, and website maintenance• Ensuring proper functioning of the restaurant, including daily cleaning, organization, staff side-work duties, and customer service• Coordination of philanthropic activities, including donations, sponsorships, dine-out nights, and fundraising events• Facilitating a peaceful and cohesive workplace through inter-workplace mediation and resolving disputes as they arise• Customer relations management, such as coordinating reservations and private parties, ensuring and maintaining customer satisfaction, and training staff to professionally provide exceptional service• Public relations management, including procuring advertising and maintaining various public listings, including Yelp, UrbanSpoon, and TripAdvisor• Responsible for all alcohol in the restaurant, including ordering weekly from multiple wholesale distributors, maintain inventory, rotation of seasonal beers on draft and in bottle, cost-loss projection analysis on all alcohol, and meeting with local beer brewers to promote regional commerce• Planning and coordinating meetings to promote better service, teamwork, cooperation, knowledge of products, and efficiency• Involved in conception of design and décor for the establishment• Responsible for the installation and promotion of various activities to promote business, including nightly events, holiday specials, and seasonal parties• Social media management, such as maintaining and updating out company’s Facebook and Instragram pages

· Serve guests in a high volume, casual dining environment · Manage employees in regards to intermediary relations and customer satisfaction issues· Responsible for the restaurant’s total monetary bank, including frequent exchanges of money, gift certificates, coupons, and the purchases of necessary goods and services· Responsible for the opening and closing of the restaurant, including the processing of end-of-day paperwork, counting sales and cash income, and organizing employee hours per shift· Manage phone reservations, to-go orders, and other general customer and business inquiries · Organize private events, including explanation of options, coordination during and between events, and ensuring the host’s needs are met· Frequent high volume expertise in time management, multi-tasking, and consistent customer service and satisfaction · Train new employees concerning matters of organization, procedure, and time management

Bachelor Of Arts (B.A.), Psychology

Education record