Operational lead supporting financial business teams from ideation, testing, and through delivery of successful programs into stores. Uses knowledge and experience of the business to tour, teach, and train in stores to develop associates and set standards for optimal associate and customer experience.

Consulted Walmart US and international markets on business continuity and crisis management planning initiatives including program maintenance to ensure compliance with enterprise standards. Developed risk remediation strategies and presented to executive leadership.

Worked with cross-functional teams to drive strategic results in underperforming markets.

Supported and managed on average 600 projects yearly for tenants moving in, moving out, reimaging, and/or remodeling in Walmart stores.

Directed, organized, and controlled project activities under the direction of responsible project manager including the coordination of bidding and invoicing.

Interviewed clients to determine eligibility for state sponsored assistance programs.

Provided therapeutic services to clients in an in-patient setting.

Provided therapeutic and behavioral support to children in the school setting.