Creative and result oriented professional with a solid foundation in business partnerships, 6+ years of experience in hospitality and customer service, and 3+ years in retail as a key holder. I am proficient at fostering lasting relationships with customers and partners, and delivering exceptional service and value. I have a BA in Event Planning and Marketing, and have interned with prestigious organizations such as SMG Worldwide Entertainment and the Walt Disney Company. I am also bilingual in English and Spanish, and have strong attention to detail, social networking, and communication skills. With an unwavering commitment to learning and growth, I am eager to contribute fresh perspectives and dedication to excel in the fashion and entertainment industry, in order to achieve a greater position in the future.
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Retail AssociatePandoraKissimmee, Fl, Us
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Operations ManagerSeason 2 Consign Sep 2023 - PresentOrlando, Florida, United States- Successfully launched and managed the opening of new franchise location, contributing to an increase in the overall market presence of the brand.- Increased social media followers through engaging content, community interaction, and strategic hashtag usage.- Captured high-quality, visually appealing product images showcasing key features, details, and variations.- Edited and retouched product images using industry-standard software Lightroom to achieve a polished and consistent look.- Uploaded and managed product images on the company website, ensuring accurate product information, pricing, and availability. -
Partnerships SpecialistBooking.Com Mar 2019 - Dec 2022Orlando, Florida- Drive B2B development with partners by addressing inquiries and concerns, ensuring timely and effective resolution; while exceeding a minimum of 35 lead interactions per day to ensure proactive engagement.- Facilitated training sessions and workshops for partners to enhance their understanding of our products and optimize their performance.- Utilized CRM and ticketing systems to accurately document partner interactions, and ensure a seamless support experience.- Actively track partner feedback surveys to maintain an 80% partner satisfaction rate and ensure partner retention.- Assisted in coordinating and executing employee activity outings, monthly team meetings and catering events, achieving an 80% employee participation. -
Outbound Sales SpecialistHilton Grand Vacations Sep 2018 - Mar 2019Orlando, Florida- Exceeded personal sales goal on a weekly basis, in order to contribute to the overall team/company success.- Proficient in cold calling techniques, identifying decision-makers, and initiating engaging conversations to establish trust with the prospective owners throughout the entire sales process.- Maintained a deep understanding of HGV products by participating in training sessions and self directed learning. - Verified and processed customer payments electronically to finalize the sale. -
Entrance Operations CaptainUniversal Orlando Resort Aug 2017 - Mar 2019Orlando, Florida Area- Maintained a high level of knowledge about park attractions, facilities, and services to provide guests with accurate information.- Managed and supervised daily theme park entrance operations, ensuring efficient and smooth guest flow.- Supported entrance operations duties for private, corporate and special ticketed events.- Crossed trained to assist guests with theme park rentals department, overseeing the selection, distribution, and maintenance of rental equipment as well as processing payments in point-of-sale (POS) systems. -
Merchandise Clerk - Disney College ProgramWalt Disney World Aug 2016 - Jul 2017Orlando, Florida, United States- Demonstrating and selling merchandise.- Cash handling — both manual and using computerized registers.- Inventory management and Stocking.- Selling of alcohol and tobacco.- Providing information to Guests and engaging them in conversation.- Preparing packages for shipping/delivery.- Working independently or as part of a team. -
Sales AssociateExpress Nov 2015 - Aug 2016Puerto Rico- Provided exceptional customer experience- Ensured product was displayed and sized appropriately, as well as all customers had an efficient cash wrap experience. - Performed additional tasks such as stocking, cleaning, and folding merchandise. -
InternSmg | Worldwide Entertainment & Convention Venue Management Jan 2016 - May 2016San Juan, Puerto RicoIntern at the Coliseum of Puerto Rico, José Miguel Agrelot.- Worked with the Operations Team in the learning of the assembling of the different events held at the Venue.- Familiarized with the SMG’s Safety Manuals and the Altum System. -
Assistant Store ManagerOndademar Sas Oct 2013 - Nov 2015San Juan, Puerto Rico- Opening and closing store duties. - Responsible for informing team of personal and store goals, and motivating to achieve them.- Assist in the recruiting and training of new employees and scheduling process.- Communication between store and main office.- Inventory management and stocking. -
Disney College Program - MerchandiseWalt Disney World Aug 2014 - Jan 2015Orlando, Florida Area- Worked at The All Star Resorts, Disney's The Boardwalk and Disney's Animal Kingdom as a Merchandise role cast member.- Demonstrating and selling merchandise.- Cash handling — both manual and using computerized registers.- Inventory management and Stocking.- Selling of alcohol and tobacco.- Providing information to Guests and engaging them in conversation.- Preparing packages for shipping/delivery.- Working independently or as part of a team.
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Fit SpecialistEverything But Water Feb 2013 - May 2013Puerto Rico- Provide personalized customer service - Keep up with general store and individual associate goals - Knowledge of high fashion Bathing suit brands, body types and styling
Ashlie Báez Education Details
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Production And Marketing Of Special Events -
Colegio Sagrados CorazonesHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Ashlie Báez
What company does Ashlie Báez work for?
Ashlie Báez works for Pandora
What is Ashlie Báez's role at the current company?
Ashlie Báez's current role is Retail Associate.
What schools did Ashlie Báez attend?
Ashlie Báez attended Universidad Del Sagrado Corazón, Colegio Sagrados Corazones.
Who are Ashlie Báez's colleagues?
Ashlie Báez's colleagues are Trista Geusz, Halu™ Esiu, Geisah Santos, Nor Insannul Salam, Tatiane Cordeiro, Katja Lund, Luiz Cleiton Skolimowski De Oliveira.
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Ashlie Baez
Passaic, Nj -
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