Data EntryComputer literacyRental NegotiationsExceptional Customer service skills for resident interactionsCompletes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.Coordinate resident socials for community engagement.Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.Processes resident move-outs by reviewing leaseOperates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.

Design and implement overall recruiting strategySocial Media ManagementDevelop and update job descriptions and job specificationsPerform job and task analysis to document job requirements and objectivesConduct interviews using various reliable recruiting and selection tools/methods to filter candidates within scheduleAssess applicants’ relevant knowledge, skills, soft skills, experience and aptitudesOnboard new employees in order to become fully integratedProvide analytical and well documented recruiting reports to the rest of the teamUsing tracking system for applicants (Bullhorn)Measure work performance with metrics.Manage warehouse employees (Material Handlers, Order Processors)Manage Contact Call Center employeesMeasured by KPI’sHigh Volume Recruitment

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Compute sales prices, total purchases and receive and process cash or credit payment.Maintain records related to sales.Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Answer questions regarding the store and its merchandise.Describe merchandise and explain use, operation, and care of merchandise to customers.Place special orders or call other stores to find desired items

• Open and maintain customer accounts by recording account information • Resolve product or service problems.• Expediting correction or adjustment; following up to ensure resolution • Maintain financial accounts by processing customer adjustments • Recommend potential products or services to management by collecting customer information and analyzing customer needs • Contribute to team effort by accomplishing related results as needed • Manage large amounts of incoming calls • Generate sales leads

• Made cellular recommendations based off Clients needs and wants.• Investigated and resolved customer complaints.• Filing invoices at close of business.• Created spreadsheets for phone inventory.• Competitive Selling ex:: Cable, Internet, Phones, Tablets, Accessories (Commission Based and Hourly)• Faxing and Coping documents to our retailers and for clients(Clerical)• Operated minor machinery; laptops and Computers.• Attended outside events for local AT&T call center to sell our devices and services.• Scheduling all employees.• Completed RMA's.• Advertised our products and services daily.

Investigated and resolve customer complaints, filing, created spreadsheets, competitive selling, faxing and coping documents, create letters to educate customers on products such as the newspaper.

Assisted customers with product selection and queries, investigated and resolved customer complaints, set up store displays; operated cash register, managed shelf stocking and pricing activities, handled inventory and stocks, reviewed merchandise movement, inspected merchandise for quality and quantity.

Filed new hire applications, investigated and resolved customer complaints, assisted customers with product selection and queries, opened and closed establishment, operated store when salon director and assistant store director weren't scheduled, set up store displays; operated cash register, managed shelf stocking and pricing activities, reviewed merchandise movement, inspected merchandise for quantity and quantity